Used Lexus ES 350 Base for sale near Norridge, IL

We had a wonderful experience with Tran Nguyen. He was personable and professional. Most importantly, he was honest and let us make our decision after providing the facts. Syed was straightforward when he was helping us. We appreciated that he went to find out the answer to a question we asked that did not pertain to him simply because he wanted to provide the correct answer. Overall, we are thankful for meeting two honest people here.

The only thing is not making it perfect. Whenever I turn the engine off, everything is shut down, and to play my music, I have to turn it on to put the engine in suspension.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

McGrath Lexus Chicago focuses on customer experience being a positive one including price! Even though they are 2000 miles away, they will now be my go to Lexus dealership for now on! Thank you Wayne and Noah for helping me get the Flare Yellow IS500 I wanted!!!

I have been driving the car for less than 2 weeks -- so I am still getting used to the "differences". But I am pleased with the car

I had an issue with my coolant that could not be identified when I went to another dealer. When I went to BMW Northfield, they were able to figure out what was wrong and fix everything really quickly. They were also very helpful!

In my opinion, the 2020 Lexus ES is the best midsize sedan on the market. Featuring a 3.5L Naturally aspirated V6 making 302 HP and 267 (not 266) pounds feet of torque, it’s 195 inches long with a wheel base of 113 inches which makes this drive like a boat, it drives a lot like its bigger brother, the LS—luxurious and composed— but that’s more of a yacht compare to ES. Firstly I’m going to highlight my experience with the car daily driving it. I absolutely love this car, on start up while the engine is cold it is a bit jerky, I’m referring to the Asian 8 speed tranny, it doesn’t like cold fluids what so ever, the engine is loud as it use direct injection instead of the port injection (D4s) while cold. But after it warms up it’s like floating on a cloud, even over bostons worst roads, wind noise is minimal, road noise is non existence and the ambiance of the cabin is amazing, I love driving it, dry smooth, I doesn’t hunt for gears as much as people say but it does jerk at times at low speeds especially if your coming to a stop and you let on the gas instead of hitting zero, it shocks the car and the tranny jerks you into 2nd, turns are very bubbly you feel like your on a bouncy castle, I also need to highlight the personality of ES, 302 HP.. this ain’t no itty bitty 4 banger, ain’t no civic, this is an ES, its own world, it’s fast.. it has no forced induction so from a roll yes you are slow but highway speeds? Man the linear power delivery, it’s so smooth and fast, I can go 120 no problem, I love it so much, but that’s not what the cars about.. but I can be.. it has its limits. The FWD system is fine, 0 torque steer.. I mean there’s a bit but it only becomes prominent if you don’t know how to drive lol, the unibody construction is very planted and structurally intact. It can take an emergency panic steer at 45 MPH easy & hard breaking is done like a champ. The triple beam head lights are amazing the way they follow the direction of the wheel at night. I don’t really have any complaints about ES, besides that jerky tranny but it’s only on cold starts and only when you don’t know how to drive it. The safety systems are lovely, I really like the Lexus touch pad, I love seeing my screen on a sunny day finger print free!! Makes it look elegant, never been a touch screen fan to begin with, I just don’t like how Lexus stops you from being able to interact with the touch pad while the car is in motion but it’s a safety feature. It’s not a perfect car but xxxx is it a great one.. I had Lexus’ my whole life so maybe I’m biased.. I encourage reads to look up the downs sides.. you’ll see people always say the tranny is jerky.. nothing else beside that. And the maintenance? Can’t beat 90$ at the DEALERSHIP I love it, it’s cheap to run and oh it takes regular!! Huge win!! People turn heads when in drive in.. because I have THE Lexus ES, guys skip the base get the triple beams and it elevates your car, the ultra luxury package is amazing, I have every available option you could of speced back in 2020, it’s just such a nice car I love it!!! Please guys buy an ES if you want a smooth reliable comfortable sedan, if you wanna go go go, or something cheaper get a BMW. Or a Honda.

Kris was outstanding to work with for the purchase of a used BMW X5. We felt no pressure as he made it clear he didn't work for commissions and steered us into the right car for us. It was a great experience all around. Thanks Kris!

We are a Lexus family because the cars are graceful and reliable. We will never drive anything else. We have a 2006 Rx 330 with 300,000 miles and it’s still going strong. Never a problem…just the usual-brakes, tires and oil changes, batteries. I drive a 2011 ES 350 sedan that I bought used. 2 years old. Now has 110,000 miles. Still shiny and fresh looking. So nice to have a dependable vehicle. I think my drivers side seat is a little broken down and I am not a heavy person. I use a special cushion for comfort. I realize newer cars have more bells and whistles..but what’s the point of trading a great car for a bigger cup holder? We are older. When we are ready to go down to one car we will trade them both for another Lexus!!!!! Best car on the road! My son has been a top rated auto mechanic for 26 years-not American made-and he concurs. Love our cars!

They are thoroughly professional. All of my expectations were met. I highly recommend McGrath. Ben, in the service department was a great example of professionalism.

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

They are great and easy to work with. I had a wonderful experience there and would buy there again.

Best car exer - except cost cuts for 2017- no more leather and wood accents like thy were in my 2011 ES3500. Maybe next one will be more posh? ;-)

From the moment you walk inside, you are treated likely royalty. You can tell they put Customer satisfaction at the top of mind, keeping up with high expectations of Lexus Customers. I was treated fairly, and respectfully from the start to the end of our transaction. I went back a few days later for window tinting, and was treated the same at the Service department. I can't see going anywhere else for another Lexus vehicle, or for service.. Well done Woodfield Lexus!

The Lexus ES is one of the most reliable cars ever built. They drive like a dream and of course come with all the bells and whistles. I have owned and still own other luxury vehicles, but continue to circle back to Lexus for the whole package. The latest is a used model for my 80 year old mom. I feel I don’t ever have to worry about problems with this car so it was the obvious choice. I have personally owned two (one used and one new) and my brother and sister have them as well. Just all around great cars.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

Nothing short of exceptional! Great vehicle for cruising, commuting, or a family road trip. Lexus in my opinion is the best car out there. Me personally would not by anything else. Period!

Came in from Wisconsin to check out a Range Rover and I’ve never been so impressed. The car was in perfect condition, I received fantastic service and I was in and out very quick. Highly recommend

Took my first long distance trip. This car is awesome!! Smooth ride! Handling great! Felt like I was in the most luxurious car ever made!

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

THIS LEXUS VEHICLE IS PERHAPS THE BIGGEST SECRET IN THE AUTOMOBILE INDUSTRY.... AND AFTER HAVING OWN ALL THE OTHER LUXURY SEDANS I CAN CONFIDENTLY STATE THAT LEXUS IS THE BEST BRABD FOR YOUR MONEY....

Trent greeted me as soon as I stepped out of my car. He told me that I was going to receive VIP treatment and he did not disappoint me. He did a presentation of both MDX that I wanted to see by having all doors open and a brief walk through and overview of the features before the test drive. He was knowledgeable, courteous, respectful and absolutely the best car sales experience I’ve ever had in my entire life.

this is my 4th es350,,,good comfortable car but they don't change .have a 2020 ,,looking at 2023 it's the same car execpt for the touch screen,,,same wheels ,,,colors ,,,interior choices arn't the best ,,,,at least change wheels and different color choices

went it to look at a car that i saw online, called to check if it was available, the moment i stepped in they made me feel like i was family and took really good care of me. Great customer service, and very friendly

The only negative thing I can say about this car is that it lacks sportiness in both driving feel and appearance. but other than that, it is simply fantastic. Super reliable, low maintenance costs and drives very well. You simply can't go wrong with an ES350 (or it's lesser cousin, the Toyota Avalon). They last forever!

We were looking for a car to replace our previous car that died. We had a car in mind and met with Dion. Great rep! Answered all our questions and was able to get us the exact car we were looking for down to the color we were interested in. Got all the add ons we we're looking for too. Plus the whole process took maybe 1.5 hours max. Last time I bought a car, from a separate dealership, I swear we were there for 5 plus hours. Great experience.

Very nice car. A real sense of dependability,reliability, smooth. I only wish it were another color. Should go well into the hundreds of thousand miles range.

David helped me find a great deal on a Sonata. The entire process was seamless, and everyone there was very helpful

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!

The car over all is good, but the technology package is terrible! It is inconsistent connecting to iPhone, can’t use push button or voice feature for calling without manually pulling up number from phone, difficulty switching between Sirus XM and apple play. No touch screen and cumbersome to use. Also, may be petty, but for the price the 2019 should have power mirrors. Wish I had shopped other luxury makes before purchasing.