Used Lexus GX 550 for sale near Rowlett, TX

They say the most loyal customers come from ones who have an issue and the company makes it right, even if it wasn?t their fault. This couldn?t be more true with the service department at McKinney GMC. They took an issue that was not their fault, and fought alongside us to get it rectified and ensure a positive outcome for us and I will be forever grateful for John, Rob, Amanda, Caleb, and Victor for putting in the extra work to help get this resolved successfully. We just picked up our vehicle after it being in service for 5 months, to no fault of the dealership, but due to an issue with the insurance adjuster. Our vehicle had shut down due to what was later determined to be contaminated fuel, but the insurance adjuster made a mistake in his findings, and denied it. The service department answered every question, provided every document, picture, and detail I requested as I was fighting this with insurance, and let me tell you, I requested a lot. And they did it with grace, even on the days I sat in their dealership for hours on end collecting things. We had also contacted GMC/GM customer service and the McKinney service department did all they could to work with them, and helped us to have the claim resubmitted to insurance. After a long and painful process, we finally have our vehicle back, insurance rightfully covered the work, all because of the dedication of this team. McKinney GMC will have a customer for life in me. Thank you again team for all you did!

Love this truck. It is not a car but a truck. The repeated Lexus standards apply. There is a lot going on with this vehicle. Heavy, solid, and safe. Plus off roading included (Beach for me).

Simply Exceptional service once again! They continue to be a renowned dealer who cares about their customers and reputation. Sewell will always have my business for life.

Love this truck. It is not a car but a truck. The repeated Lexus standards apply. There is a lot going on with this vehicle. Heavy, solid, and safe. Plus off roading included (Beach for me).

My family and I finally gave up buying cars in the San Antonio area & found Micheal Graham at Sewell Lexus. He has helped all of us & our neighbor for 3 years now. He is honest, up front & no xx, all of which we appreciate. The buying process is simple and cars are delivered to our homes. We are customers for life.

It does go through fuel, in part because the engine performance is so strong and fun. I have the OT plus trim and really like it, the nori green color in person is fantastic. Don't notice the hood fluttering.. I wish the gas tank was bigger.

Elante Smith, my Sales Associate, was courteous and professional from the minute I met him. I told him what I was looking for and immediately he let me test drive a LEXUS 2024 NX250 Premium. I went home with all the car details I needed and made my decision to buy it on my next visit. This is the first time I have ever walked into a dealership by myself and bought a car on my own. Elante Smith made it a very pleasant, smooth and easy experience for me. This LEXUS dealership is first-class.

I owned an Overtrail plus for 7 months and sold it. The car is beautiful on the outside but the inside could use some work especially at the mid 80k price point. Off-road capability was pretty good but no better than what Ive had in the past. The seats aren't very comfortable theres no way to sugar coat it. If you read forums a complaint is the mediocre massage which is a function of this trim level and that if you have the massage feature on it makes the heated aspect almost obsolete. The new GX sadly had the worst heated seats of any vehicle I have ever owned and you can read the many complaints across forums about this as well. Being 6’4” and an athlete my back tenses up driving for periods of time so at the least a good heated seat is needed. The interface to use certain functions also could be confusing for people who are tech savy. There are small nuances throughout the car and I dont think the hype was worth it. Would I suggest it for someone else, probably but it just wasnt the right car for me. Ohh some trim pieces melt in the sun as well which you can also google or look up in forums.

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

So I pretty much been dealing with one Gentleman name Craig and have been an easy person to speak with and very knowledgeable about things I ask of him.

Sewell Dallas I typically do not write online reviews however I feel strongly about telling you how Amazing my salesperson was as I purchased another RX350. Cynthia Lozano was simply the BEST in every way: knowledge, communication, no pressure. Cynthia made the entire experience super easy & even fun! I can easily recommend working with her at your next visit to Sewell Dallas!

Rebecca has always been my Park Place representative. I've been to Park Place often. She always treats me like her only customer. She is wonderful

2024 GX redesign is fantastic. Exterior styling is beautiful and the interior finish and technology is typical Lexus, and second to none. The engine is quick and responsive. The ride is luxurious and quiet.

As someone who has done several lease/purchase transactions I have a concrete understanding of the dealership experience and truly what it takes to earn someones business and let's be honest, the car buying experience can be a daunting task. You have emails from dealerships telling you the can beat another dealer price, dozens of websites to look through and hours researching. Places like Park Place Lexus Plano really have transformed the car buying experience and that's an understatement. Here is why: I recently had the opportunity to interact with Sergio Caballero and one of the top managers there, Patrick. My fianceé had her eyes locked on the precise model she wanted and preferred a loaner car temporarily while her dream car came in. Patrick Jaccar & Sergio Caballero went out of their way, above and beyond to ensure that she was taken care of and from first hand experience this is more than any other dealership has ever done for both of us. From the beginning stages of the sales cycle Sergio communicated professionally, was never overly invasive or pushy, just truly a Management Sales professional. When you have managers like Patrick you see from the top down why this dealership stands out from it's competition. Patrick Jaccar personally ensured my fianceé had a comfortable loaner car while her dream F sport came in. With dealerships having limited inventory right now due to shortages this type of customer service is what wins not just immediate business but also generational and referral. We are truly grateful for Sergio and Patrick Jaccar. Not only did they exceed any expectations we had they made the car buying experience fun, easy and accommodating. The way it should be right? Park Place Lexus Plano is truly fortunate to have true, world class professionals like these two. Thank you so much from the bottom of our hearts!

From entry to exit, my salesman, Tracy Brown ensured my experience was very good. His professionalism, patience and outgoing personality made my car purchasing experience easy and quite enjoyable. I inquired about tire and dent packages, and because of his knowledge and ability to clearly communicate the various services packages offered and their usefulness, I purchased most of them. Thanks Tracy and the Park Place Lexus Family for a wonderful car purchasing experience.

Very well managed non pressure Lexus dealership that’s focused on my satisfaction first. We have been with the service department for 12 years and could not be more satisfied with experience and the loan cars!

Great experience working with Mike Salter. Honest and trustworthy throughout the process. I felt comfortable selling my vehicle to TexasCarsDirect.com. Plus I received a better offer from TexasCarsDirect.com. The other 6 major dealerships in Dallas/Fort Worth Metroplex were disappointing and stressful. Thanks again MS..

i recently bought a 2017 bmw x5 from texas vehicle exchange. I flew into Dfw airport. I was picked up by a TVE employee with zero wait. Customer service was fantastic from start to finish. My x5 was exactly as the ad read. Great car buying experience. We are very happy

At 79 I have been there and done that. But this is the first time I have bought a vehicle without physically touching it. Last year we were almost the victim of a clever wire transfer fraud so I approached this process with a bit of fear. I am now in possession of a vehicle from you and the transaction went smoothly exactly as you described. It is no longer common to find someone who keeps their word. Thank you, Joe