Used 2024 Lexus IS 300 sedans for sale near El Portal, FL

Zebbie was very accommodating and professional throughout the entire process and so was Gemma..great experience with Lexus of pembroke pines!

Lexus service gentlemen name Alan Kahn and his crew of service Professionals treated me perfectly. I?m grateful for the detail they took in the process in and out with me and my car. I will never go to any other Lexus dealership or service department ever again. Perfect kind thoughtfulness and detail oriented . Thanks guys.

Amed Ali es un excelente vendedor, increíble la atención al cliente, es muy profesional y eficiente, siempre estuvo disponible para contestar cualquier pregunta muchas gracias!!

My experience was definitely Excellent. I couldn't be happier in my new car. I had a great time at this car dealer shop. The experience was very quick and the people are extremely nice.

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

Carlos M.Mijares sold his bmw here very professional salesmen easy process bank draft followed I could have procured more $ if I sold privately but here the process was easy and the more I could have gotten ?sowhat

I had a great service appointment with Jonathan, Martin and Ed. Thanks for everything! My car came back looking perfect.

Very professional team from the sales person(Maynel Garcia) to financing and management, I did not feel like they were trying to make the sale it felt like a good experience for me, I got the right vehicle according to what I needed, and everything was accurate and the process went smoothly

I took my car for service last month .Luis Rivera went above and beyond what was asked and provided exceptional care .He addressed my questions and concerns despite his busy schedule. I would highly recommend Luis and his team to family and friends. Joseph

Excellent experience!!! , Juan Soto fue excepcional , sin el nada hubiera podido ser posible !!!! , seguiré recomendando Lexus of Kendall!!!

Excelente atención ,Profesionalidad ,comprensión de parte de Juan Soto Finance Manager y Juan Escano Salesman

Excellent experience. Service eas very attentive and delivered on time as promised. Very clean. Polite staff. Luis and Tara are excellent.

Advisor, Mr. Luis Garcia is very nice, caring, know legible, and professional. He resolved my car problem such as car vibration, etc. Thank you very much, Mr. Luis Garcia.

we recently purchased a vehicle from Pembroke Pines Lexus and had mostly a positive experience. Our salesperson Mike was absolutely -professional, knowledgeable, and patient. He made us feel comfortable throughout the process and took the time to answer all of our questions without ever being pushy. His customer service was top-notch and truly made the experience enjoyable. However, we were disappointed with our experience in the finance office. The representative we worked with came across as impatient and rushed, which made that part of the process feels stressful and uncomfortable. We expected a higher level of professionalism and courtesy, especially given the otherwise excellent service from Mike and the rest of the dealership staff. Overall, we are happy with our vehicle and very appreciative of Mike’s help

Patrick was our salesman and he was FANTASTIC!! He was professional, knowledgeable, friendly and very patient! We had so many questions that he answered and we drove many vehicles before finding the right one! He did it all with a smile! We would go again to this Lexus and ask for him specifically!!

My salesman Ted Atkinson was very professional and made the whole transaction experience easy and seamless. This is my second lease with this dealer and will not hesitate to return for the third.

Lauren Smit thank you for your service your Knowledge and you patient. I went to the store and Lauren Smit smiled to me and she asked me right questions, keeping smile on her face and digging a little bit more about understanding what exactly I’m looking for... and I answer all her questions and we went outside to see the cars on my options, I was sure I’m going to get a BMW or an Audi and Lauren let me understanding that actually I was I looking for it’s Lexus. and Choose Lexus but! I had some problem with my Social Security number and I need to wait another week and another day and another 24 hour Lorraine and the manager Jimmy was so patiently nicely and kindly understanding my problem with a Social Security and they give me the time I needed keeping my car for another extra 24 hours I really appreciate that because of that I was able to get the best deal with the best price and the best car off my best price with the loan usually car shopping takes one day a couple of hours but my car shopping took about 10 days can you imagine the frustration but everybody in Carmax Was very patient and kind and understanding my situation thank you Carmax definitely recommend it to all my friends family and customers and I have a lot as a real estate agent my customers all need a car and my coworkers all need a car definitely recommend it love you guys. Sorry about my spelling words if I got any wrong.