Used 2024 Lexus IS 300 for sale near Wilton Manors, FL

Giancarlo was outstanding. Great knowledge of the car and great customer service skills. Kudos to him and his management. The Finace department thought took very long waiting time.

Advisor, Mr. Luis Garcia is very nice, caring, know legible, and professional. He resolved my car problem such as car vibration, etc. Thank you very much, Mr. Luis Garcia.

Patrick was very professional and attentive. He got me the car I wanted from outside their dealership. He understood my situation and gave me very helpful options. Highly recommending this Lexus branch in Pembroke Pines.

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

First class service by advisor Ramon Ortiz and service manager Ed Rubenfeld. Thorough, savvy and complete from arrival to out the door.

Our purchase was made via text,phone and email from Canal Winchester Ohio. Zebbie helped us navigate and coordinate a challenging purchase from the beginning of negotiations and delivery of vehicle to Canal Winchester Ohio. Zebbie was professional and courteous . He gave us comfort in a potentially stressful out of state purchase. We are so glad he was salesman who assisted with our purchase of a Lexus RX500h. We gave him a five star rating.

Luis was great to work with. Since the car was ordered and not on the lot he kept me informed of the progress until the car arrived. The actual time at the dealership was painful. Shuffled back and forth among several people in multiple buildings. Finance had the wrong paperwork and insurance did not know how to deal with a trust .

Excellent salesman. I was able to get the SUV I really wanted. Took the car in to the dealership for a check up before my road trip. All is well; highly recommend Lexus of Pembroke Pines; ask for Zebbie my salesman.

nicholas was a pleasure to work with. He was very knowledgeable and made our experience a very smooth one. He also went the extra step showing my wife all the bells and whistles of her new car. Recommend him highly

Excellent service, the personal are very professional.I am happy with my car, Lexus is the best.

Bobby is a fantastic service rep He’s always responsive and 110% committed to give the customer the best service possible