Used 2021 Lexus IS 350 for sale near Columbus, OH

Sam Doucette was very welcoming and professional throughout the time my car was being serviced.

We are so happy we bought this car - it is more than we had hoped for and it is actually more appealing than we had anticipated

I recently had a seamless experience leasing a new car, thanks to the expertise and assistance of Jacob. He was an outstanding representative who made the entire process hassle-free. Jacob was knowledgeable, responsive, and ensured that all my questions were answered. His professionalism and dedication to customer satisfaction are truly commendable. Rating: 5/5

The touch screen made this car perfect. The Infrared color looks much better in person. The naturally aspirated 3.5 is great and will outlast the turbos in the competition.

Jesse was very prompt, friendly and professional. He made my service experience run very smoothly!

Regarding Sales, Alan Bell is excellent. Regarding Service, Rod Live has been tremendously helpful and always insures my needs are met. Rod is very thorough and makes sure I am part of the service decisions for my GX 460. In Rod's absence Regan is equally skilled and a pleasure to work with.

We always receive great service with Rhoel Gray at the BMW dealership in North Naples. He is very friendly, always tries to please and explains all work that was done. He is one of the reasons we keep purchasing a BMW at this dealership.

Autonation was a great help - came to Houston from Syracuse to pick up my new vehicle. Gave me a lift from the airport - made the entire process easy.

They were great. Very attentive, kept checking in with me. Great dealership. I drag my feet too much. I would recommend them to everyone. Great people working tgere

I want to express what a great job Anthony Vitale did today and how happy I am with the service that was provided by your dealership. My tire pressure had been low and filling up my back tire just was not working. I decided to just show up at the dealership without an appointment to see if the service department could figure what the problem was. There was a nail in my tire; however, not only did they repair my tire, but they checked and topped off all of the fluids and washed my car. Anthony was extremely professional and took care of everything at no charge. What a great experience!

5-Star Review for Brandon Honda I want to extend my heartfelt thanks to the amazing team at Brandon Honda for their outstanding support during my recent visit. A special thank you to Edwin and Jade from the sales department, whose kindness, patience, and professionalism made the process of trading in my vehicle incredibly smooth. I also deeply appreciate Mr. Ivan Colina, the financial service manager, for guiding me through the financing process with such care and clarity. Thanks to their efforts—and the support of the entire management team—I was able to lease a beautiful New Honda Accord with a deal that truly exceeded my expectations. I felt valued, respected, and genuinely cared for throughout the entire experience. I’m so grateful for your professionalism and compassion. Thank you again for everything! Rizwan Shaikh

Love the no pressure buying format, I didn’t end up buying the truck I went to look at but they put me in the perfect truck for me.

Sales staff were very kind and helpful. Large inventory of cars to choose from and great lunch counter. Angelo Garcia was very helpful and courteous sales person.

Joseph Aviles was very helpful and got us in and out very efficiently! Very happy with all service and our 2023 dodge challenger scat pack!

My experience was very good! My advisor is Christopher Rogerson & he is very kind & always patient!

Fantastic, knowledgeable service by the sales staff. An overall good experience, and will return when we need to make another vehicle purchase!

I find Juan to be very knowledgeable, polite and helpful. I would definitely recommend Juan to other potential customers.

Very professional sales. Able to locate my vehicle on a timelly basis. No high pressure sales.

Great service dept. Quick, precise and I love getting notified that I am due for service. BTW. I love my van!

To your service department. Thank u so much for helping us when our 2024 Cadillac broke down u guys are the best. I would recommend your dealer ship to all Cadillac drivers. Thank you again.

Was a bit put off by the fact that there’s one number for all Carmax is and. It’s hard to tell which location you’re talking to and if you’re talking to a person at that actual location. I understand they’re trying to consolidate things and make it easier, but I want to be able to reach someone, boots on the ground, at the location instead of talking to The call center. That said it seems even when talking to two different dealerships somehow the system sort out the messages but again it’s confusing. Overall, they were fast and friendly, we haven’t done a transaction yet but one thing that was surprising is the offer they gave me 10 days ago has now gone up by $1500. Much better experience than I had braced myself for frankly. So far the two cars that I was hoping to purchase turn out to be duds as they had some excessive wear and tear in spite of low mileage and otherwise good conditions. Maybe less discriminating on their inventory than the other dealers?