Used 2023 Lexus IS 350 for sale near Justin, TX

Now about my deal, Roy really took care of this from start to finish, his ability to handle this in a timely manner is what won this one, I was actually dealing with two different dealerships and Roy's response time single handedly got it. I know some people don't want to be overwhelmed but I am one that needs to get as much done in a timely manner as possible, my time is valuable and waiting on a salesman to get me information in the 21st century is just not up to par. Roy was very responsive, he knew the care even though you only had it for a few days, he got me pictures from his phone to mine, he got the car file emailed to me which included carfax, I could go on and on. At the time I was on overload but it's nice having all that available to help make the decision. Heck the other vehicle I was looking at I couldn't even get the miles off of it because it was being used as a loaner!! SINGLE POC is the way to go, me trying to talk to manager, or finance, or title people is crap. Great job Sewell and Roy!

It is so comfortable and it drive so smooth Its peformance just wow and it’s speaker are also good Its steering it’s like the best part of the car for me

I came in after a dissappointing visit to Family Volkswagen of Burleson. Tim messaged me and showed me videos of the cars I was interested in and was super nice in getting me some rough numbers over the phone to make my visit more smooth since I live far. I was able to make it in and J Kvale was my salesperson and let me tell you, he was very helpful. He found me a deal I felt good about on a car that meet my needs and budget. The environment at the dealership was relaxed, I did not feel pressured at all which is rare at a dealership, especially after visitinga few and leaving dissappointed. The finance lady, I believe her name is Zarina, was also was very nice and made my process quick and painless. Everyone is so friendly, even the other sales reps were offering to help like John. This place just earned a lifetime customer! Definitely recommend and worth the drive.

I’ve had the IS 300 Lexus for three years since 2020 and recently leased the new 2023 FSport IS 350 model from Tri County Lexus in NJ. The car is amazing, decent on gas for a sport car, and performs exquisitely. The newer version has even better safety and electronic features and the seats are surprisingly more comfortable, a perk I wasn’t expecting. The drive is soooo smoothe and it’s stunning on the road. Atomic silver/ red interior/ black trim/ chrome wheels. The service at Tri county is always top notch from the sales reps to the finance assistants. Friendly, helpful and really give a family feel. No complaints 3 years and counting! If you’re thinking about it, Go for it!

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

The 2023 Lesus IS 350 has been an absolute joy to drive! It's all I need to enjoy driving on the highway! You won't forget the IS 350 F Sport!

Great experience from beginning to end. Salesman was very informative and friendly giving us the confidence about our purchase.

We bought 2 pick-ups from Hopper. Both are in great condition. The sales staff is polite and knowledgeable. As we search for a 3rd vehicle this month, we are in contact with our sales person. GREAT dealership!

We purchased our Lexus NX from Sewell Lexus and had a wonderful experience working with Spencer. He is very kind, knowledgable, personable, but the most important trait is that he actually listened to what we wanted and worked hard to find us just that. He really came through for us all while making us feel comfortable, valued, and made this process such a breeze. We have never had such a quick, efficient, and PLEASANT car buying experience. Yes, I just referred to the car buying process as PLEASANT! If you are looking to purchase a Lexus, I highly recommend working with Spencer. He goes above and beyond!

DT Carter was an awesome salesman. Delivered my vehicle 3 hrs away. Excellent customer service. Salesman very friendly. He helped me get the discount and I was very pleased

Was a very easy process. Got a trade in value for our vehicle ahead of going to the dealership. Car was ready for us to see when we got there. They didn’t try to put us in anything other than the vehicle we were interested in. Whole process from when we got there to driving off with the new car was only a little over two hours.

First time buying a car online. The most awesome experience ever. Salesman, Adrian was very responsive to texts and phone calls. He went out of his way to make sure I had no worries. He even dealt with a couple of "psycho moments"....lol Great personality for sure! Even responded to text on his days off! (Sorry Adrian) The car is beautiful and looks brand new!

From the minute I hit submit, the replies I received from Trong Huyhn were prompt, to the point, polite and informative. I am one who hates buying cars, but Trong made me believe in the "Sewell Experience"

The service advisor kept me in the loop and shared pictures of my vehicle in service. My questions were answered in a timely manner AND the vehicle was ready the same day. Could not ask for a better experience!

Friendly staff! Tyler was great! Facilities and snack/beverage area was cool. Katharina also made me felt welcome and made sure I had a positive experience.

As someone who has done several lease/purchase transactions I have a concrete understanding of the dealership experience and truly what it takes to earn someones business and let's be honest, the car buying experience can be a daunting task. You have emails from dealerships telling you the can beat another dealer price, dozens of websites to look through and hours researching. Places like Park Place Lexus Plano really have transformed the car buying experience and that's an understatement. Here is why: I recently had the opportunity to interact with Sergio Caballero and one of the top managers there, Patrick. My fianceé had her eyes locked on the precise model she wanted and preferred a loaner car temporarily while her dream car came in. Patrick Jaccar & Sergio Caballero went out of their way, above and beyond to ensure that she was taken care of and from first hand experience this is more than any other dealership has ever done for both of us. From the beginning stages of the sales cycle Sergio communicated professionally, was never overly invasive or pushy, just truly a Management Sales professional. When you have managers like Patrick you see from the top down why this dealership stands out from it's competition. Patrick Jaccar personally ensured my fianceé had a comfortable loaner car while her dream F sport came in. With dealerships having limited inventory right now due to shortages this type of customer service is what wins not just immediate business but also generational and referral. We are truly grateful for Sergio and Patrick Jaccar. Not only did they exceed any expectations we had they made the car buying experience fun, easy and accommodating. The way it should be right? Park Place Lexus Plano is truly fortunate to have true, world class professionals like these two. Thank you so much from the bottom of our hearts!

I have always used Carlos as my service writer. He used to be at the Preston location, but moved when they did. I would recommend him because he is always very friendly and professional.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.