New and used 2025 Lexus NX 350 for sale near Elk Grove Village, IL

I went to McGrath Lexus service center to get an oil change and my experience was extremely pleasant. I came in with my 2 year old son and Mark went above and beyond to make sure we were accommodated quickly and comfortable the entire time of service. Everyone was extremely kind and helpful which made this experience much better than I anticipated (due to me being there with a toddler). I am truly grateful for all of the staff especially Mark. I will be getting all of my services done at this location.

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

I just get my new Lexus Paul Sidorski and rest of the team make all process so easy and quick Very professional and friendly team Thank you so much !

Jose Garcia, the service man was very helpful.I?m assuming the quality of the repair is good. I also appreciated how fast they were able to finish the repair

Excellent service. Friendly waiting area with delicious snacks. Wait period was exactly what they said. Extremely happy with this Lexus dealership. Will be buying my next lexus from them too.

Everyone at Woodfield Lexus were very professional, yet friendly and very knowledgeable. Each person I dealt with met me with a nice smile and a handshake.

Jared the service advisor was very polite and helpful . He provided proper assistance with the service of my vehicle.

Fair offer for used car and easy process to purchase new car. Good experience all around.

My first time at this dealership. I was in for service with the concern of wobbly pulleys on the engine. Service writer explained everything to me with the work they did. It was very thorough. I will not hesitate to come back again for the service.

Jose Garcia was very courteous and professional. Kept me current on the process on my vehicle. Suggested what other maintenance I should consider in the near future.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

They are thoroughly professional. All of my expectations were met. I highly recommend McGrath. Ben, in the service department was a great example of professionalism.

Great service. 5 stars. Quick, polite, professional. Good workspace for the wait while my vehicle was being serviced.

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

Bought a 2025 Lexus TX from Dylan, easy process and quick service for add-ons. I don’t even live in the area, but saw what I wanted on the internet. Drove it home next day.

Efren my service advisor was very helpful and efficient he took care of everything for me

Dylan was fantastic in helping me purchase my new vehicle. It was a very positive experience.

I had the best car buying experience I have ever had! I cannot say enough good things about everyone that helped me. Everything went so smooth, from the paperwork, to the explanation of everything, to the time it took to get everything handled. Honestly, everything went perfectly. Every single person I interacted with at Lexus Naperville was so kind and helpful. They also really know their stuff. I asked a million questions about the car I wanted and the packages I was interested in and they were able to answer all my questions with ease. Everything was explained to me very well. I'm really glad I got them. I have with all my cars and trust me, they make the difference. Very worth it. I want to thank Kamil, Gabby, Ben and AP. If there is anyone I forgot I'm so sorry! I'm so grateful to each of them! Truly truly made the experience easy, completely stress free and I really did feel like I was in good hands. Oh also, the car I got was a used car. You wouldn't know it though. It is very clean, has no odor, and is GORGEOUS. I.LOVE.THIS.CAR. It's so fun to drive and I feel safe in it. Thank you so much!!

I came in for 90k service on 7/24. I asked for Marvin as service advisor, he always provides excellent customer service. I have been a customer since 1995 at this dealership.

McGrath Lexus Chicago focuses on customer experience being a positive one including price! Even though they are 2000 miles away, they will now be my go to Lexus dealership for now on! Thank you Wayne and Noah for helping me get the Flare Yellow IS500 I wanted!!!