New and used 2025 Lexus NX 350 for sale near Glen Ellyn, IL

Our sales person, Alex Castro, was excellent. We've purchased several cars from him before and he helped select a vehicle that he thought would work for us and he was correct. We bought the 2025 NX350H and it's perfect for us. Your finance department helped us through all the paperwork that was involved in purchasing a new car. And I'm sure Tom in Service will also help us to maintain our new Lexus as he always does. We've been very satisfied Rohrman customers for many years and this purchase was our fourth Lexus.

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

John was very helpful and experienced. Very efficient visit and good explanation of work being done.

My experience at Lexus was truly exceptional. Armando provided exceptional care and guided me through the process, ensuring a seamless and comfortable experience despite my car troubles. His exceptional personality, customer-centric approach, and remarkable communication skills made a significant difference. Although the drive to this location is an hour, I highly recommend it. I have only dealt with the staff from this location due to their professionalism and accommodating nature. I extend my gratitude to Armando and Lexus for their outstanding service.

Bought a 2025 Lexus TX from Dylan, easy process and quick service for add-ons. I don’t even live in the area, but saw what I wanted on the internet. Drove it home next day.

Jared the service advisor was very polite and helpful . He provided proper assistance with the service of my vehicle.

Excellent service. Friendly waiting area with delicious snacks. Wait period was exactly what they said. Extremely happy with this Lexus dealership. Will be buying my next lexus from them too.

Dylan was fantastic in helping me purchase my new vehicle. It was a very positive experience.

Mcgrath Lexus has an awesome service department. The service manager Mark Mc went above and beyond to make sure my vehicle was completed at the time he promised. There's a great group of people in the service department. Keep up the good work. Thank you again Mark Mc.

Very pleasant experience overall.Repairs were done in a timely manner. Car detailing was impeccable!!! Alex, the service writer, was very professional and helpful. Five star rating.

My inquiry on a used, non-Lexus car, started off with quick responses and the requested details. I was impressed with the quickness and accuracy of their response. I went in test drove and purchased the car! Jamie was kind and not aggressive at all. He let me take my time and stayed an hour after close to help. Overall, a positive experience.

I went to McGrath Lexus service center to get an oil change and my experience was extremely pleasant. I came in with my 2 year old son and Mark went above and beyond to make sure we were accommodated quickly and comfortable the entire time of service. Everyone was extremely kind and helpful which made this experience much better than I anticipated (due to me being there with a toddler). I am truly grateful for all of the staff especially Mark. I will be getting all of my services done at this location.

From the moment you walk inside, you are treated likely royalty. You can tell they put Customer satisfaction at the top of mind, keeping up with high expectations of Lexus Customers. I was treated fairly, and respectfully from the start to the end of our transaction. I went back a few days later for window tinting, and was treated the same at the Service department. I can't see going anywhere else for another Lexus vehicle, or for service.. Well done Woodfield Lexus!

I had the best car buying experience I have ever had! I cannot say enough good things about everyone that helped me. Everything went so smooth, from the paperwork, to the explanation of everything, to the time it took to get everything handled. Honestly, everything went perfectly. Every single person I interacted with at Lexus Naperville was so kind and helpful. They also really know their stuff. I asked a million questions about the car I wanted and the packages I was interested in and they were able to answer all my questions with ease. Everything was explained to me very well. I'm really glad I got them. I have with all my cars and trust me, they make the difference. Very worth it. I want to thank Kamil, Gabby, Ben and AP. If there is anyone I forgot I'm so sorry! I'm so grateful to each of them! Truly truly made the experience easy, completely stress free and I really did feel like I was in good hands. Oh also, the car I got was a used car. You wouldn't know it though. It is very clean, has no odor, and is GORGEOUS. I.LOVE.THIS.CAR. It's so fun to drive and I feel safe in it. Thank you so much!!

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

Everyone at Woodfield Lexus were very professional, yet friendly and very knowledgeable. Each person I dealt with met me with a nice smile and a handshake.

McGrath Lexus Chicago focuses on customer experience being a positive one including price! Even though they are 2000 miles away, they will now be my go to Lexus dealership for now on! Thank you Wayne and Noah for helping me get the Flare Yellow IS500 I wanted!!!

Overall, very professional, progressed as a sale should, and they followed through on the details. Car arrived very clean, everything was included as expected. Transport service ran into some issues but they kept me in the loop and went out of their way to get the vehicle to us as quickly as they could (arrived at midnight and the driver still had 1 more stop to make, he was a nice as could be, and had no complaints - that is dedication). We are 180 miles away and Lexus of Naperville will be our new "go to" for Lexus vehicles. Closer dealers are not as transparent, and seem to be in the habit of wasting your time. It is hard to find a dealer that simply wants to sell a vehicle without playing any games. Lexus of Naperville is where you should go - ask for "Brendon" and "AP", they did a nice job. I didn't get a chance to work with her much, but Yvette was also very nice. Zach Paino from "Ship your car safely" was my contact for the transport.

Great service. 5 stars. Quick, polite, professional. Good workspace for the wait while my vehicle was being serviced.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.