Used Lexus NX 350 SUVs for sale near Claymont, DE

This review is based off of the Service Department and my Tundra being repaired. I had a strange fuel issue with my truck, and Kristin went above and beyond in getting my truck diagnosed and fixed. She took the time to talk to me, kept me updated on the progress, etc. I have dealt with (6) dealerships in my lifetime, and specifically Sloan Toyota of Glenside with Kristin has been the best experience fixing an issue.

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

I would highly recommend the Lexus of Wilmington to anybody who is looking to purchase any type of Lexus vehicle based the recent car buying experience at that Dealership. We met Andrew Saksa in March hoping to buy my third Lexus. Unfortunately, the specific car was not available immediately but Andrew promised that he would be able to locate it elsewhere and he certainly fulfilled his promise. Even though it took a few weeks, Andrew and his team kept us informed on the progress and approximate time of delivery. When we arrived at the Dealership the car was ready to be purchased. Jason Souder was the one who took care of the necessary paperwork associated with the car delivery. Jason made our buying experience seamless and pleasant. He was professional, knowledgeable and friendly. I would highly recommend the staff and the of Lexus Wilmington to anybody who is interested in purchasing their next vehicle.

August 14, 2022 The only things that I am disappointed with the 2022 NX 350 are: 1) Software issues with CarPlay. 2) Luggage racks that came three months after purchase. 3) Purchase of tow package with car but no tow hitch accessory available through Lexus. The latter is most offensive in that Lexus built in a tow package, with an associated cost, into my car but there is not a tow hitch available to use. If a tow package is offered, and is purchased, Lexus should assure the customer that they can attach a tow hitch!

I purchased my car a few years ago from CarShop & have always been very happy with it. Close to the 4th of July my car started acting up & needed attention right away so it could be drive-able. No other mechanic near where I live could work on it until almost a week after the holiday. I ended up calling the CarShop & told them I did purchase my car from them although not recently & told them my problem & they said to bring it in right away the same morning I called. They even provide courtesy rides within a certain distance from the shop so I ended up not having to get a rent a car. The car was fixed that afternoon & drove better than it has in a long time. They told me they do all kinds of work, even inspections. Their garages are air conditioned & very clean too so the mechanics can stay to finish your vehicle & not leave early due to temperature changes. The charges to fix my car were better or equal to other garages & the quality of work was amazing for the money. Most of the time they can take you the same day as you need them so no rent a car costs. I am surely going back to the CarShop in Glen Mills for future work. Also the staff is wonderful too; I spoke a lot to Eric, and also to Lisa & Morgan. They are all very helpful & kind.

I traded in my Mercedes ML350 for this. Mainly because gas prices are exploding and wanted something safe and more affordable. The NX250 does not require prem. gas and drives amazing. If you are looking, I would check out the Mazda as well, but you get a lot for the Lexus base model minus a moonroof which should be standard. I have had a 2003 RX and 2009 RX both same size as the 2022 NX. Love the new touch screens, but you will find that with every other car brand for much less. If you want luxury, this is the car to buy. Beautiful.

Very kind , very thoughtful, nice experience and was very helpful in getting good car ,Thank you Mark!

I like that the new model is a little bigger. It drives like the luxury vehicle that it is and handles very well. Hugs tight turns and accelerates very quickly. Interior is very comfortable. Yes it’s true that the new technology had a few kinks but I believe that’s been fixed. As far as your car not recognizing you when you get in, it has to be in park to load. Simply hit settings on your display and touch your name. Although the cost increased considerably for the 2022’s so has everything else increased in price. I do love the paint and new design . In the sun it looks like a sparkly gold pearl. I have had it for only 4 weeks but loving it. I also can’t begin to say enough about the amazing customer service at Germain Lexus of Naples. Every staff member is friendly and happy and so ready to help. From my sales person, Paul to the technology tech Tyler, my service advisors Rick and Lori, and finance guy Steve. The absolute best!!!!

Great selection with fair prices. Salespeople were not pushy and I didn't feel pressured. They helped me get the car that I love

With reservations: The car looks great and drives well. I think it is overpriced compared to other cars with similar features. I was given written information on licensing that was incorrect and required a significant amount of time to correct. Additionally, the infotainment LCD is not always intuitive and can't always provide the features I'd prefer.

Tom Keenan was my advisor during for my Lexus Service. He was both courteous and professional. He answered all my questions and even apologized for my wait, which wasn't that long.

Second NX I’ve owned. My ‘17 NX200 had zero issues the 5 years I owned it. The ‘24 NX 350 FSport has everything I want and some things I didn’t know I would enjoy. I appreciate the upgraded engine and 275hp. The programmable “custom” settings is something I was surprised to have. Besides Sport and Eco mode, you can program the vehicle to where the steering and suspension is tight but you have normal throttle/shift points. The upgraded stereo is plenty loud although the “hey Lexus” infotainment is slow and still kind of clunky, albeit better than the old platform. The associated Lexus app is user friendly, and the credit card key replacing the key fob is a subtle but welcome change: one less thing to carry. Overall it is a fantastic vehicle and has aggressive lines and adequate performance that I thing rivals anything in its class. Couple that with Toyota reliability and you have a winner. Certainly worth looking at it, I’d contend worth the purchase.

I'm just in the "middle" of my research. They have been helpful, responsive, and patient as I go through my process. Would definitely recommend then to anyone looking for Lexus, new or used!

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

Great service at Lexus of Cherry Hill highly recommend. My service coordinator was John Joseph he is the very best. He really cares about you. He tries to do the best he can to help you. Thank you John Joseph and God Bless. 🤗

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

Jason Souder, our Salesman made our purchasing process easy. From the first phone call to the end of sale, he was courteous, professional, knowledgeable and answered all our questions. My husband being in a wheelchair made things a little more challenging for Jason, but he helped every step of the way even pushing the wheelchair for us. Highly recommend Jason for Salesman

This Dealership worked with me very well for both our mutual benefits. I appreciate that.

I recently purchased an LC 500 convertible. The entire staff of Wilkie Lexus could not have been more helpful. My many requests were promptly Taken care of. Their patients in bringing me up-to-date with the technology in my new automobile was Never ending.

Nice vehicle. Great electronics. Very comfortable to drive. Severely lacks power as a turbo 4. Lacks pep that I expected when I purchased. A 6 cylinder would be a great fit. Small gas take makes for excessive trips to the gas station .

I had my license for about a year now and I don't have a car and I want a car so badly and I want to win something cuz I'm having very bad luck in 2020

Extremely professional. Shannon kept me informed throughout the entire process and clearly stated what corrective actions needed to be taken and the total cost. I purchased my last 2 vehicles from Lexus of Cherry Hill and planning on purchasing my next vehicle from them. Just wish that Lexus would bring back the gs series. If that was the case I would have purchased another one by now.

Jamie in service provides me with excellent care every time I am assigned to her. She is professional, a good listener, and keeps me updated on everything efficiently. I recommend her to all.