New and used 2025 Lexus NX 350h SUVs for sale near Baldwin Park, CA

The service was top notch from the minute I pulled into the service driveway. I was promptly greeted and told that a service advisor would be with me momentarily. My service advisor was friendly and went over the his service recommendation and explained his rationale for it as opposed to the one I had selected. He promptly checked me in. The waiting lounge was very comfortable and well stocked with beverages, magazines, and computers to use, if necessary. I was regularly updated via text, and when it was time to pick up my car, the process was as simple and straightforward as when I dropped the car off.

Experience was great and the customer service of the service advisors was great also. Will be back

I was in and out, reliable, speedy, & easy to work with. Definitely bringing my other car here as well!

Going to be honest, when I walked in and no one greeted us, or not having anyone at the front desk was slightly disappointing. The staff at the parts department was just looking at us without saying a word to us. But after one of the employees let us know that the sales people were in a meeting and one would come and help us in just a minute. Then came Jack. Jack was very helpful in 1. Finding the perfect fit car for us 2. Getting us a FANTASTIC deal on our car 3. Making us feel valued and important Overall I can’t say enough good things about Jack and Nick in Finance! 100% ask for Jack to help you find your dream car!

Great customer service! Details on the car?s condition were sent via text and included a video. Was shuttled home since repairs were going to take a few hours. I had an excellent experience with Lexus of Cerritos!

this dealership provided excellent customer service. My service advisor provided full disclosure upfront about costs and service was completed on time. A loaner car was offered for convenience

Our service advisor Bryan Blackwood did and excellent job of explaining to my wife who dropped off our ES350 what would be done and about how long it would take.

I was reached out by Edgard against my query for a quote. From the get go he was super helpful and clear. He gave me a great deal and spent some 1.5 hour on the phone to go over all the numbers for the lease. Once I had all the numbers laid in front of me ( like MSRP, sale price, cap cost, adj cap cost, base rent, tax and final monthly premium) I knew I was getting a great deal. Next day I went in and he along with his manager assisted me with professionalism and I came out a happy customer. Will definitely recommend these guys.

Jackie was amazing! She gave honest and transparent pricing, excellent service, and even set up my phone to my car so I could drive off with my own music!!! Steve in financing worked his magic and got everything I needed in order so I could get the best possible financing! My family will now be buying all our vehicles from Crown Lexus!!!

Sales person was helpful. Knowledgeable and not pushy. I contacted before coming in and tried to add additional items and did not buy it. Thank you

Great shopping experience, no hassles and a great price. Salespeople explained everything about the vehicle, buying was no hassle deal, very friendly and professional people.

I always bring my Lexus to this dealer for service. I find the service managers with whom I have worked over the last few years at the Olympic Blvd. location to be very helpful, reliably communicative, attentive to my concerns, and a pleasure with whom to deal. I have had the pleasure to work with Eddie, Freddie, and most recently, Angel, who inspired me to write this review.

This dealer went above and beyond to get me the car of my dreams. They made the process easy. I am obsessed with my new car!

Seen the car, drove the car. Had drink at the brew area , signed paperwork , was on the 405 crusing.