New and used 2025 Lexus NX 350h SUVs for sale near Cypress, CA

Anais was very helpful and very knowledgeable. I showed up without an appointment and she helped me right away, had the technician work on my car and also look up to see if there were any recalls on my car and she found that there was a recall that needed to be addressed and she had everything thing done in a timely manner on the same day. Anais was very professional and provided excellent service.

All I needed was a test drive to be convinced that the NX350 was the car for my family. Since taking the car home a few weeks ago, I haven't been able to find a single fault with it. It is literally perfect in every way. The exterior and interior are very stylish, the powertrain is incredibly smooth, and the infotainment is miles ahead of what I was expecting from a legacy auto manufacturer. I am genuinely so impressed with this car, and I can confidently say that it has my full recommendation for anyone looking for a gas-powered mid-size SUV with excellent fuel efficiency.

Robert has been very helpful. I have good experience dealing with this dealership.

Went in for an oil change. Great customer service all around. Richard was great! Would recommend to anyone. You won?t be disappointed. Come here for all your needs.

Seen the car, drove the car. Had drink at the brew area , signed paperwork , was on the 405 crusing.

Cisco was very professional and answered any questions I had.He also offered transportation if I needed it.He was engaging and explained the service needed in detail.

Mohammad who helped us was helpful and patient and he is very informed. He answers questions thoroughly which help with our decision to purchase the car which we don’t know too much about.

Ron Holbrook had our vehicle ready and waiting for us when we arrived. The whole process went smoothly and didn't take longer than necessary. He definitely raised the bar as far as car shopping experiences go!

Tim is the best service manager at Lexus Santa Monica, he's funny, always happy and chipper, always eager to help in any and all ways. Tim hears me out, never disregards my comments and always makes sure my car is fixed smoothly and quickly.

I have leased and financed a few cars in my life and I have to say how absolutely grateful and happy I am that I decided to go to Lexus Santa Monica to lease my new 2019 Lexus NX300H. From beginning to end it was the best experience I have ever had. I was helped by sales person Nima Behnia. He was very well informed about the vehicles I was test driving and answered all my questions, and boy did I hit him with a hundred questions. This was the quickest vehicle purchase ever. I think I was in and out within 3 hours. Finance dept was also great. took care of my contract quick and everything was straight forward. I didn't feel like there was any hidden anything. My new car was detailed, filled up with gas and off I went. I would definitely recommend them to my family and friends. Go GET a LEXUS!

I was reached out by Edgard against my query for a quote. From the get go he was super helpful and clear. He gave me a great deal and spent some 1.5 hour on the phone to go over all the numbers for the lease. Once I had all the numbers laid in front of me ( like MSRP, sale price, cap cost, adj cap cost, base rent, tax and final monthly premium) I knew I was getting a great deal. Next day I went in and he along with his manager assisted me with professionalism and I came out a happy customer. Will definitely recommend these guys.

I always bring my Lexus to this dealer for service. I find the service managers with whom I have worked over the last few years at the Olympic Blvd. location to be very helpful, reliably communicative, attentive to my concerns, and a pleasure with whom to deal. I have had the pleasure to work with Eddie, Freddie, and most recently, Angel, who inspired me to write this review.

Hands down the best car buying experience I've ever had! AREZU (AZ) is truly amazing! I've been having a very difficult time finding a GX 460 in a specific trim and color locally in the SF Bay Area. I found the one I've been looking for, only issue it was at BH Lexus, 400 miles away...turns out, not an issue at all!! AZ went above and beyond to earn my business and make it very easy. I filled out the credit application online at noon, AZ had the car delivered to me in San Francisco at 7pm! Talk about service! Talk about going above and beyond.. I've been to most of the Lexus dealerships in the Bay Area and not one has come close to the level of professionalism and customer service I've received from Jim Falk Lexus Of Beverly Hills. Aleem drove up to deliver the car and flew back to Los Angeles! He was more than helpful and patient walking me through the paperwork and going over the features of the car. A true class act. Thank you AZ and Aleem!

When it comes to my family and purchasing vehicles we used to dread going to a car dealership like a kid going to the dentist. We were always on the defense waiting to hear their exaggerations or just straight up lies, being told one price only to be slapped with a way higher price and worst of all aggressive pushing of the car when it wasn't a good fit. At Jim Falk Lexus my family and I experienced just the opposite. It was the smoothest, most relaxing experience I and my family had with a dealership in my entire life. Amir Mahdi was a joy to be around, upfront and honest from start to finish and driving away in my brand new SUV. Every person we encountered there was upfront, genuine and friendly throughout the whole process. It was so refreshing to not be on edge when at the dealership. We would be more than happy to do business there again in the future.

Great customer service! Details on the car?s condition were sent via text and included a video. Was shuttled home since repairs were going to take a few hours. I had an excellent experience with Lexus of Cerritos!

Outstanding service at the dealership. South Bay Lexus service representative & technician explain the recommended service needed. Appreciate the information provided.

Experience was great and the customer service of the service advisors was great also. Will be back

this dealership provided excellent customer service. My service advisor provided full disclosure upfront about costs and service was completed on time. A loaner car was offered for convenience

Our service advisor Bryan Blackwood did and excellent job of explaining to my wife who dropped off our ES350 what would be done and about how long it would take.