New and used 2025 Lexus NX 450h+ for sale near West Hollywood, CA

I was reached out by Edgard against my query for a quote. From the get go he was super helpful and clear. He gave me a great deal and spent some 1.5 hour on the phone to go over all the numbers for the lease. Once I had all the numbers laid in front of me ( like MSRP, sale price, cap cost, adj cap cost, base rent, tax and final monthly premium) I knew I was getting a great deal. Next day I went in and he along with his manager assisted me with professionalism and I came out a happy customer. Will definitely recommend these guys.

I always bring my Lexus to this dealer for service. I find the service managers with whom I have worked over the last few years at the Olympic Blvd. location to be very helpful, reliably communicative, attentive to my concerns, and a pleasure with whom to deal. I have had the pleasure to work with Eddie, Freddie, and most recently, Angel, who inspired me to write this review.

Seen the car, drove the car. Had drink at the brew area , signed paperwork , was on the 405 crusing.

Hands down the best car buying experience I've ever had! AREZU (AZ) is truly amazing! I've been having a very difficult time finding a GX 460 in a specific trim and color locally in the SF Bay Area. I found the one I've been looking for, only issue it was at BH Lexus, 400 miles away...turns out, not an issue at all!! AZ went above and beyond to earn my business and make it very easy. I filled out the credit application online at noon, AZ had the car delivered to me in San Francisco at 7pm! Talk about service! Talk about going above and beyond.. I've been to most of the Lexus dealerships in the Bay Area and not one has come close to the level of professionalism and customer service I've received from Jim Falk Lexus Of Beverly Hills. Aleem drove up to deliver the car and flew back to Los Angeles! He was more than helpful and patient walking me through the paperwork and going over the features of the car. A true class act. Thank you AZ and Aleem!

Cisco was very professional and answered any questions I had.He also offered transportation if I needed it.He was engaging and explained the service needed in detail.

The service was top notch from the minute I pulled into the service driveway. I was promptly greeted and told that a service advisor would be with me momentarily. My service advisor was friendly and went over the his service recommendation and explained his rationale for it as opposed to the one I had selected. He promptly checked me in. The waiting lounge was very comfortable and well stocked with beverages, magazines, and computers to use, if necessary. I was regularly updated via text, and when it was time to pick up my car, the process was as simple and straightforward as when I dropped the car off.

We met Steven at the Lexus Cerritos Dealership. He was here helpful and informative. We appreciated his help a lot and was very patient until we found our Lexus.

Anais was very helpful and very knowledgeable. I showed up without an appointment and she helped me right away, had the technician work on my car and also look up to see if there were any recalls on my car and she found that there was a recall that needed to be addressed and she had everything thing done in a timely manner on the same day. Anais was very professional and provided excellent service.

Experience was great and the customer service of the service advisors was great also. Will be back

Went in for an oil change. Great customer service all around. Richard was great! Would recommend to anyone. You won?t be disappointed. Come here for all your needs.

Great customer service! Details on the car?s condition were sent via text and included a video. Was shuttled home since repairs were going to take a few hours. I had an excellent experience with Lexus of Cerritos!

Mohammad who helped us was helpful and patient and he is very informed. He answers questions thoroughly which help with our decision to purchase the car which we don’t know too much about.

When it comes to my family and purchasing vehicles we used to dread going to a car dealership like a kid going to the dentist. We were always on the defense waiting to hear their exaggerations or just straight up lies, being told one price only to be slapped with a way higher price and worst of all aggressive pushing of the car when it wasn't a good fit. At Jim Falk Lexus my family and I experienced just the opposite. It was the smoothest, most relaxing experience I and my family had with a dealership in my entire life. Amir Mahdi was a joy to be around, upfront and honest from start to finish and driving away in my brand new SUV. Every person we encountered there was upfront, genuine and friendly throughout the whole process. It was so refreshing to not be on edge when at the dealership. We would be more than happy to do business there again in the future.

this dealership provided excellent customer service. My service advisor provided full disclosure upfront about costs and service was completed on time. A loaner car was offered for convenience