Used Lexus NX 450h+ SUVs for sale near Cold Spring Harbor, NY

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Purchase the car a month ago and already has 850miles. Car feel great in regard,power and maneuverability. Only one major this Miles/gallon. My longest trip was between San Diego and Phoenix and back. On the way there I got max 36.5 m/g. On the way back 35.00. I hardly made it to San Diego. Tank is only 12 gal. so 36/84 m/g ....not true not even 50 miles per gal. Dealer did not explain how to drive, what to do to get maximum miles per gallon. Will take another trip probably 800 miles back and forth, will let you know in my next review

A very pleasant and straight forward buying experience. Cliff Settoon was our sales rep and was very knowledgeable of the vehicles that were available and the features available and ensured we were in and out quickly as we requested. Go see Cliff at Price LeBlanc Lexus and you will not regret it!

Donny was a pleasure to work with. Great place to buy a car Josh S

Buying a car is like buying a house. Paperwork, paperwork, paperwork. The dealership is top of the line, but I was rushed on the financing. Asked questions, and they were very vague. But sadly, all dealerships are like this. Friends and family say the same thing.

Excellent customer care was provided to me by Pre-Owned Manager, Scott Ascough. Thank you!

Very professional and welcoming sales staff, especially Maren, which is who I worked with. Not at all pushy, and was respectful of my wishes in a car and didn't try to sell me something I wasn't interested in. Finance department was very helpful and personable. The entire experience from start to finish was warm and welcoming. I felt appreciated and respected.

I recently purchased a Mercedes Benz Sprinter Van from Valencia Mercedes Benz Dealership, and I couldn't be more thrilled with the entire experience. Ethan Zinshteyn and Sales Manager Daniel Medina provided exceptional service from start to finish. Ethan was incredibly knowledgeable about the Sprinter Van and took the time to understand my specific needs. He patiently answered all my questions and ensured I was comfortable with my decision. His professionalism and attention to detail made the buying process smooth and enjoyable. Daniel Medina, the Sales Manager, also played a pivotal role in my purchase. He worked diligently to secure the best possible deal and went above and beyond to ensure I was satisfied with every aspect of the transaction. His commitment to customer satisfaction is truly commendable. The team at Valencia Mercedes Benz Dealership exceeded my expectations in every way. I highly recommend Ethan Zinshteyn, Daniel Medina, and the entire dealership for anyone looking to purchase a Mercedes Benz. Their dedication to excellence and customer service is unmatched!

Exelen communication Everything right The best dealer Lexus Easy paperwork Nice communication we the agent

I had an excellent experience with Alex Abbaszadrh. He answered all my questions and never pressured me to buy. He helped me find a car that met my needs at a fair price.

Service advisor, Shannon was great as always albeit a longer wait time. I have been servicing my 2016 toyota camry at this dealership and never issues.

Initially when I responded to the dealership on three separate occasions (driving 60 miles for each trip), I walked away with dissatisfaction each time. However, My Client Advisor Mr. Frank M. subsequently came through as promised. He promised to hit a home run and did so after I informed him that he needed to work harder to assist me as a prospective buyer on a strict budget. Fortunately, to make a long story short, Mr. Frank fought for me and the GM accepted my offer and a deal was made. WOW, I wish this could have been done on the first day rather than the fourth day when I showed up to the dealership. This is why I gave a four star rating. In short, thank you Mr. Frankie for your support!

Exceptional service. Recently, I purchased 2 vehicles from ECarOne in Plano TX.  My experience with ECarOn from my Sale advisor Dau Nguyen to Ash Osman in Finance was smooth and painless.   I communicated with Dau a few times regarding the Price of these cars and Trade in values, approx a week before we drove from Houston area to Plano.   Dau was very courteous, professional, straightforward and gave me a fair deal on the trade in.  I felt comfortable enough to drive 3.5 hrs to see him.  Once we arrived at the dealer, cars were in front ready for us to test drive.  With Dau's help, we were in and out with the new cars in a very short time.   We got two beautiful and in almost brand new condition cars, a 2021 Maserati GranLusso Levante for myself and a 2024 BMW X1 for my daughter.  Ash was easy to deal with, he did not hassle me into something I dont want and gave me a good deal on the extended warranty which I asked for.   I found my car dealer in TX now, and I will be back in the future.  I strongly recommend Dau Nguyen and ECarOne if you are looking for used luxury cars in great condition at good prices.

My experience at Kia was awesome. The service and people were so amazing and made you feel at home! Big shout out to Vanessa for her great customer service!

Bought a New car from Lexus of COLORADO SPRINGS and had the new Lux Ceramic coating put on car looks beautiful, they came and picked it up gave me a loaner and I left it for a day went in to get it today very nice. Thanks Again

I am going to this dealership for last 10 years. Amazing staff and services. Always available to drop you off home if needed.

Toni was amazing and encourage anyone that is in the market for a new vehicle to see Toni at Camp Chevrolet in Spokane

The service department is excellent, specifically because of Patrick. He is the most attentive and caring service manager I have come across in over 50 years of driving cars. He went above and beyond in terms of looking out for me and my concerns. I couldn't more highly recommend his services.

"I had an excellent experience at this dealership. Dakota, my salesman, was extremely knowledgeable and helpful throughout the process. He assisted me in setting everything up and worked out a great price. The dealership itself is modern and well-maintained, making the whole experience smooth and efficient. I was in and out with my new RX350 in no time. Highly recommended – 5-star service!"

I want to express my sincere appreciation to Lexus of Arlington for the outstanding service I recently received for my RX350. From start to finish, the experience was smooth, professional, and efficient. The staff was courteous, knowledgeable, and made me feel valued as a customer. They addressed my concerns promptly and got my vehicle serviced much faster than I expected, without compromising on quality. It's clear that they take pride in providing excellent customer care. Thank you again to the entire team at Lexus of Arlington?your dedication and attention to detail truly made a difference. I highly recommend this dealership for anyone in need of top-notch service!