Used 2023 Lexus RX 350 for sale near Briarcliff Manor, NY

The service department has a very special individual there that makes this very first interaction by a customer amazing. Tony, what a gem and a diamond in the rough in a industry that has been labeled with so many negatives. He made my experience easily the best interaction I've ever had with a service department. #shoutout to Tony...You rock. I'm also quite positive that I'm not the first customer that has been treated with professionalism and respect. He made my experience so astounding that I wanted to purchase a car for from you guys lol. Thank you Tony for an amazing experience and single handedly bringing respect to the Koeppel Organization. Hopefully they get you to train individuals Nationwide about how to treat customers. It was so refreshing to actually find someone that actually cares about a customer. Sadly I'm still in disbelief because I've never been treated like this by any dealership. Thank you to Tony once again...Somebody GIVE THIS MAN A RAISE!!!!!!!!!!!!!!!!!!

Lexus of San Diego is the best dealership. Everybody is so professional and understanding. Shout out to Michael, salesperson, Tyler, finance manager, and Andy in service

Many people are always concerned when they are about to buy a new car and need to walk into a dealership to discuss and negotiate, arming themselves to the teeth! So, I did my research online and on social media and analyzed all the reviews of Lexus dealerships, each and everyone of them. One dealership stood out with consistently excellent sales and service reviews.That was Lexus of Greenwich! So I drove from NYC to the Lexus Greenwich dealership bypassing all the other dealerships along the way. I was not disappointed! From the first moment I spoke with the staff over the phone and through many Emails and text messages to the moment I drove to the dealership and test drove and purchased a new TX 35O, I was deeply impressed with the staff’s transparency, sincerity, honesty, good faith, and customer friendly attitude in both words AND actions! Big kudos to Anisa, Zak and Niketa of the Sales team!!! And, a big shout out too to Manav who comprehensively and patiently demonstrated all the many features of the SUV to me. He is the Tech Guy of all Tech Guys!!! I’m happy to leave another positive review of Lexus of Greenwich in a long line of positive reviews!

Love the look, color, reliability and performance. This is an eye catcher where ever you go. Comfortable and reliable, Lexus is the NAME!! Would definitely recommend.

Devindra James in the service department always provides me with exceptional customer service “ every time I take my car for service “. He takes the time to explain the process and is honest . He is a huge asset to Lexus !!!

Initially all the technology was overwhelming. After getting to know the car, I really like it. I do miss the old push a button radio. You do have to take your eyes off the road to find a specific radio station.

I love my Lexus and always go to Lexus of Ramsey to have it serviced even though there's a closer Lexus to me. My salesman Imran is the very best there is!! Naiem in the service dept is wonderful. I always feel taken care of. Always plus one service!!

I have driven extensively the previous generation RX and had an opportunity to drive this one in Las Vegas recently. On the positive it’s a Lexus and it will last forever nothing not even anything in Europe like Mercedes-Benz will match a Toyota product for functionality, reliability, and durability on the negative side, the previous generation was more distinctive looking. Lexa seems to be having a 67 stingray to 68 stingray moment like Chevrolet did back in the late 60s with the Corvette in the sense that the older car was superior to the new one but in general, if you need a new midsize luxury crossover, the Lexus RX remains the industry standard .

My husband and I traveled from Syracuse, NY to this dealership to look at a Toyota 4 runner that was at Darcars Lexus in Mt. Kisco. Our sales person was Matt who was very knowledgeable and friendly from the minute we walked into the dealership. Both Matt Dillman and Ed Bartoli made our purchase pleasurable. Some items with the car needed to be taken care of and Matt made sure that happened. Purchasing a car at this dealership was amazing. All the employees seemed happy, friendly, and professional . I would drive from Syracuse again in the future to buy another car. It was definitely worth the trip. Thanks Matt !

Previously owned a UX-250H. Great gas mileage, nice overall performance, but small. Rather than just go a step up to the NX line, we decided to go further up the line and get the new RX350 AWD. We’ve had the RX for 5 weeks and put about 700 miles on it, to date. I was concerned that the turbo 4 might be insufficient for such a large vehicle, but it does move quickly, if not with some ruckus. The interior is airy and bright (macadamia leather/bamboo trim on my RX) and the large infotainment screen is pretty easy to use. While it looks good in most colors, it really looks spectacular in Copper Crest—which is the hue we selected. Very happy with the purchase!

My entire transaction start to finish was excellent. Kevin was an excellent salesman. Took care of every one of our needs.

Another Great Car Buying Experience for a New Yorker at LEXUS GREENWICH! I purchased my second LEXUS at LEXUS GREENWICH driving there from NYC! The effort and trip are always worth it as the car buying experience is transparent, comfortable, even pleasurable, informa, unhurried and easy-going. Thus, my second LEXUS purchased here!! Wherever you reside, do yourself a favor and take a ride to LEXUS GREENWICH and speak with Anisa and Art. You won’t be disappointed in the least! Their good faith actions and open dialogue are proof of the pudding!

Very pleased with my experience - the salesman and the finance officer were both friendly, cheerful, patient, thorough, and knowledgeable. I was not pressured.

I recently had my complimentary maintenance performed on my GX at Greenwich LEXUS where I purchased it. Edwin, assistant service manager, from beginning to end was very accommodating, helpful and informative. He worked with me in scheduling a date and time that worked perfectly for me knowing I travelled from Brooklyn! Even after the car was washed, he saw some water spots on the vehicle and went in and came out with a rag to wipe down the vehicle. Great service and with a genuine smile!!!

Mehmet was excellent. He's professional and explained and answered all my questions. I would highly recommend him to friends and family. Tom Muradian, whom I've dealt with for ten years is superb. My daughter and I have leased six cars in the the past because of him.

We had very pleasant experience working with number of people at Jack Daniels Audi at Upper Saddle River. Sales Person Pete, Sales Manager Joe Fardella, Finance manager Adam went out of their way to make sure we are satisfied with process of buying Q8 Audi and addressed all questions we had weeks after purchase was completed. They made sure that customer service didn't stop after car left the showroom . Team is very dedicated to make sure that you leave this dealership being happy customer.

Exceptional Service and Dedication at DARCARS Lexus of Greenwich! I recently purchased a car from DARCARS Lexus of Greenwich, and I can’t speak highly enough about the exceptional service I received. From the moment I arrived, the team made me feel valued and ensured every detail was handled with care. A special thank you to Brooke Jessup-Labonte, who truly went the extra mile—literally. When I decided to sell my old car through CarMax, Brooke offered to drive it back to my home, spending over several hours in unexpected heavy traffic. When an issue arose with the payoff information, he handled it seamlessly, contacting the dealership and Toyota to resolve everything on the spot. His kindness, patience, and professionalism left a lasting impression. I also want to recognize the incredible teamwork of Dave Miller (Manager), Andreas Tsirikos (GM), and Michael Tuzzio (Manager). Together, they made what is often a stressful process feel smooth, efficient, and even enjoyable. I’m absolutely thrilled with my new car—a Lexus that I instantly fell in love with during my visit. It’s a perfect fit for my needs, and I’m grateful to the team for helping make it happen. If you’re looking for a dealership that values its customers, provides impeccable service, and goes above and beyond, I highly recommend DARCARS Lexus of Greenwich. Their dedication and care made this an unforgettable experience, and I wouldn’t hesitate to recommend them to friends and family.

We just bought a car at Mt Kisco Lexus Darcar. The sales associate, Jose De La Cruz, was top notch. If you shop there, make sure you ask for him. The dealership has its quirks for sure, but it's a good place to buy a car, and Jose will be on your side.

I have been a costumer for years, the people that work there could not be any nicer. We were dealing for Kim how I have dealt with before, she had a family issue so her colleague Steve took over and everything was seamless as always.

I would like to take a minute and rate my experience with New Country Lexus of Great Neck. As you can see I gave it 5 stars. It was a very smooth process from beginning to end. More specifically I would like to give high praise to my Salesman, ZOHAID AMJAD. Not only he was extremely genuine and a gentleman to boot but also a true professional. His approach is quiet relaxed and there no pressure from him at all. He helped me found me a perfect car and I am so happy that I chose to visit Lexus of Great Neck. Thanks also go out to Business Manager Mr. MOHAMAD for his assistance. Finally, this would not have been the same without the help of MINH for explaining all the details about the car. I can enjoy my car more from details that MINH explained!! They're so professional, kind, knowledgeable and patience. I would definitely recommend New Country Lexus of Great Neck to my friends and family!!! Ask for ZOH! You would not regret choosing Lexus of Great Neck! Thank you all again!!!

Ray Valencia helped me with my car search at North Star and helped me lease a new Kia Niro. He was very patient and worked with me until I found something I liked and could afford. If you’re in search of a used or new car, North Star will work with you to find a car in your budget!