Used 2023 Lexus RX 350 SUVs for sale near Fort Salonga, NY

It’s not often that we write a review about the people involved in selling something to us. But from start to finish every aspect of purchasing a car at Darcar in Greenwich was excellent. Our sales consultant,Ted,and sales manager Neerja, were very knowledgeable and highly professional. They listened to our endless questions and concerns and worked with us on finding the right car that fit our needs and budget - all without pressure. We were thrilled to drive off in our newly acquired Lexus. It’s everything we wanted!

Lexus of San Diego is the best dealership. Everybody is so professional and understanding. Shout out to Michael, salesperson, Tyler, finance manager, and Andy in service

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Love the look, color, reliability and performance. This is an eye catcher where ever you go. Comfortable and reliable, Lexus is the NAME!! Would definitely recommend.

Victor Baez was extremely courteous and professional as he alway is. He is an asset to your organization. My experience is always a pleasure.

Initially all the technology was overwhelming. After getting to know the car, I really like it. I do miss the old push a button radio. You do have to take your eyes off the road to find a specific radio station.

A great experience overall. Chad in sales made everything easy. Yanira in finance was great to work with

I have driven extensively the previous generation RX and had an opportunity to drive this one in Las Vegas recently. On the positive it’s a Lexus and it will last forever nothing not even anything in Europe like Mercedes-Benz will match a Toyota product for functionality, reliability, and durability on the negative side, the previous generation was more distinctive looking. Lexa seems to be having a 67 stingray to 68 stingray moment like Chevrolet did back in the late 60s with the Corvette in the sense that the older car was superior to the new one but in general, if you need a new midsize luxury crossover, the Lexus RX remains the industry standard .

I am very pleased with Stoler. They treat their customers royally. Their quality of work is excellent. They are always there to help you. Lorenzo, thank you!!

Previously owned a UX-250H. Great gas mileage, nice overall performance, but small. Rather than just go a step up to the NX line, we decided to go further up the line and get the new RX350 AWD. We’ve had the RX for 5 weeks and put about 700 miles on it, to date. I was concerned that the turbo 4 might be insufficient for such a large vehicle, but it does move quickly, if not with some ruckus. The interior is airy and bright (macadamia leather/bamboo trim on my RX) and the large infotainment screen is pretty easy to use. While it looks good in most colors, it really looks spectacular in Copper Crest—which is the hue we selected. Very happy with the purchase!

I have use Stoler Lexus service since 2022 and I am very satisfied with precise and concise way that they service my LS 500. Michel Reino is my service advisor,he is very patient and knowledgeable I always take his expertise and follow his advice about my Lexus. I also will recommend Stoler Lexus technicians and body shop. Michel Reino is very good at timing he know exactly how many hours customers will spend in dealership. This is my second LS Lexus and I have been using Lexus dealerships since 2015 . For me Stoler Lexus of Farmingdale is the best.

Very nice service both Will and Muhammed outstanding pleasure gentelmen to deal with . Love the gx 550

I unexpectedly needed service on a Sunday on my Mercedes I went to Mercedes of Massapequa and initially met Sam in the back service department He was extremely helpful and then guided me to the main service department I met Julia Collagy there and she immediately helped me to get my service issue resolved Julia was so kind and helpful She quickly took my information and entered all my information into the service data base With in about 20 minutes called me to notify the repair was completed and totally fixed I can’t thank her enough for her professionalism and sincere kindness Julia is a tremendous asset to your dealership Mark Costanzo

I had the best experience ever when I was looking at the 2021 challenger. Briana was very helpful besides the rest of the team there. Thank you very much love this car

The technician was very helpful( Max) easy to talk to and was very Polite make our transaction easy and quickly and mannerly will go again to him for assistance