New and used 2025 Lexus TX 350 SUVs for sale near Mettawa, IL

Excellent service. Friendly waiting area with delicious snacks. Wait period was exactly what they said. Extremely happy with this Lexus dealership. Will be buying my next lexus from them too.

I went to McGrath Lexus service center to get an oil change and my experience was extremely pleasant. I came in with my 2 year old son and Mark went above and beyond to make sure we were accommodated quickly and comfortable the entire time of service. Everyone was extremely kind and helpful which made this experience much better than I anticipated (due to me being there with a toddler). I am truly grateful for all of the staff especially Mark. I will be getting all of my services done at this location.

Great service. 5 stars. Quick, polite, professional. Good workspace for the wait while my vehicle was being serviced.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

Our sales person, Alex Castro, was excellent. We've purchased several cars from him before and he helped select a vehicle that he thought would work for us and he was correct. We bought the 2025 NX350H and it's perfect for us. Your finance department helped us through all the paperwork that was involved in purchasing a new car. And I'm sure Tom in Service will also help us to maintain our new Lexus as he always does. We've been very satisfied Rohrman customers for many years and this purchase was our fourth Lexus.

McGrath Lexus Chicago focuses on customer experience being a positive one including price! Even though they are 2000 miles away, they will now be my go to Lexus dealership for now on! Thank you Wayne and Noah for helping me get the Flare Yellow IS500 I wanted!!!

My experience at Lexus was truly exceptional. Armando provided exceptional care and guided me through the process, ensuring a seamless and comfortable experience despite my car troubles. His exceptional personality, customer-centric approach, and remarkable communication skills made a significant difference. Although the drive to this location is an hour, I highly recommend it. I have only dealt with the staff from this location due to their professionalism and accommodating nature. I extend my gratitude to Armando and Lexus for their outstanding service.

Very pleasant experience overall.Repairs were done in a timely manner. Car detailing was impeccable!!! Alex, the service writer, was very professional and helpful. Five star rating.

My inquiry on a used, non-Lexus car, started off with quick responses and the requested details. I was impressed with the quickness and accuracy of their response. I went in test drove and purchased the car! Jamie was kind and not aggressive at all. He let me take my time and stayed an hour after close to help. Overall, a positive experience.

Excellent service from start to finish. The team was professional, knowledgeable, and made the process seamless. Truly upholds the Lexus standard of luxury and care.

No nonsense, honest and transparent pricing, knowledgeable and accommodating. My salesperson interrupted his vacation to fit my schedule and spent the time I needed to become familiar with the car, the options, the financing and the process.

I came in for 90k service on 7/24. I asked for Marvin as service advisor, he always provides excellent customer service. I have been a customer since 1995 at this dealership.

I had a great experience at Fields Lexus Glenview is purchasing a new NX, particularly because of having Enrique as my salesman. Enrique goes the extra mile to meet the needs and requests of a customer and attempts to get him or her the best price possible. He’s knowledgeable, patient, kind, and honest. I strongly recommend anyone looking for a Lexus to see Enrique at Field s Lexus in Glenview.

Keith was easy to work with and made the process smooth and efficient as well as support from GM

From the moment you walk inside, you are treated likely royalty. You can tell they put Customer satisfaction at the top of mind, keeping up with high expectations of Lexus Customers. I was treated fairly, and respectfully from the start to the end of our transaction. I went back a few days later for window tinting, and was treated the same at the Service department. I can't see going anywhere else for another Lexus vehicle, or for service.. Well done Woodfield Lexus!