New and used 2025 Lexus TX 500h SUVs for sale near Norwalk, CA

Raufel was patient to our numerous questions, friendly and most important professional. Made us feel welcome - although we were returning clients - gave us VIP service.

I always bring my Lexus to this dealer for service. I find the service managers with whom I have worked over the last few years at the Olympic Blvd. location to be very helpful, reliably communicative, attentive to my concerns, and a pleasure with whom to deal. I have had the pleasure to work with Eddie, Freddie, and most recently, Angel, who inspired me to write this review.

Hands down the best car buying experience I've ever had! AREZU (AZ) is truly amazing! I've been having a very difficult time finding a GX 460 in a specific trim and color locally in the SF Bay Area. I found the one I've been looking for, only issue it was at BH Lexus, 400 miles away...turns out, not an issue at all!! AZ went above and beyond to earn my business and make it very easy. I filled out the credit application online at noon, AZ had the car delivered to me in San Francisco at 7pm! Talk about service! Talk about going above and beyond.. I've been to most of the Lexus dealerships in the Bay Area and not one has come close to the level of professionalism and customer service I've received from Jim Falk Lexus Of Beverly Hills. Aleem drove up to deliver the car and flew back to Los Angeles! He was more than helpful and patient walking me through the paperwork and going over the features of the car. A true class act. Thank you AZ and Aleem!

When it comes to my family and purchasing vehicles we used to dread going to a car dealership like a kid going to the dentist. We were always on the defense waiting to hear their exaggerations or just straight up lies, being told one price only to be slapped with a way higher price and worst of all aggressive pushing of the car when it wasn't a good fit. At Jim Falk Lexus my family and I experienced just the opposite. It was the smoothest, most relaxing experience I and my family had with a dealership in my entire life. Amir Mahdi was a joy to be around, upfront and honest from start to finish and driving away in my brand new SUV. Every person we encountered there was upfront, genuine and friendly throughout the whole process. It was so refreshing to not be on edge when at the dealership. We would be more than happy to do business there again in the future.

Your service agent, Angel Vásquez, is a most outstanding person. He is knowledgeable, personable, delightful person. Angel took care of my car in the most outstanding way. He went out of his way to help and take care of me and my car. I have never had such an amazing and outstanding experience. You are very lucky to have Angel as you service employee. Thank you Angel!! Dan Hollander.