Used Lexus UX 250h for sale near Chevy Chase Section Five, MD

Best costumer service all around! Bought two cars from Henry and I woulnt think twice to go back to this dealer if I needed a third car.

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

We bought one 2023 model UX250h F sport, the F sport when you choose sport on the selector is like driving other car, the sound change and the suspension and steering too. We love the ultramagnetic Blue and pink interior. the infotainment is cool

Brought my car in for a tune up at 100,000 miles. The service reps, Buch and Eric, were knowledgeable about what needed to be done and helpful talking through what needed to be repaired now and what could wait. They arranged a loaner car for the time my car was in the shop. Overall a pleasant experience, and the friendliness of the service reps was key to that.

I wanted a smaller car and a hybrid after years of wonderful ES350s. I have no longer need to haul large amounts of stuff, dogs or children, so this is a perfect fit- fast, highly manueravable and fun to drive, and double the gas mileage. What's not to love!

I recently had Mike service my Honda Fit, and his work exceeded expectations. He installed new lights, clearly explained the process, and even saved me a 10% discount! He is friendly, approachable, and impressively efficient-Mike recognized both me and my car as soon as I arrived at my scheduled appointment at 7:30AM. Highly recommend!

Setting up appointment for B6 service was quick, easy and efficient. I-have total trust in my Service rep Illio Gonzales to be always professional, forthright and knowledgeable. He respects me as a customer and I respect him the cr professional. I never feel jilted or taken advantage of...wonderful feeling!!!!

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

Quick & fun to drive ! Good on gas ! With AWD I had no issues driving in winter. not having a spare is concerning . It comes with run flat tires . When I had a flat I had to wait to be towed Although I was able to drive to a safer location.

I recently purchased a 2022 Lexus LS500h AWD trading in my 2022 LexusLS500 Luxury. The vehicle I bought was a L-certified fully loaded with 3,500 miles and the one I traded was having just 8,690 miles. I was upgrading mine since the LS500 was deeply depreciating almost 50% in less than a year for no reason. I experienced a flawless dealing and transaction from beginning to end. I did my business with them after my intense nationwide search. I was offered retail price range for my trade-in and the best price available nationwide. I can’t be more happier. My sales person Mr. Mail and Dorg were incredible, honest, sincere and proactive through out and finance person Mr Azad was the best finance manager I ever met so far for my various purchases in my life. They truck me the car I purchased and picked mine from Tennessee within 48 hours once transaction executed. From my experience, I highly recommend them to anyone without any hesitation.

I've had mine for 2 years now. Bought it new at Lexus of Louisville. The service there is excellent. I have the sport model and I couldn't be more satisfied. The ride is smooth. The gas mileage is great. The small size is all I need. The back seats lay down if I need extra room. It has good power for me and I would buy it again.

Today I had my 2014 Lexus ES 350 Mark Jacobson package serviced for the 80,000 mile checkup. Today my mechanic Camaou surprised me with a video of the work he was performing on my car. What an astonishing idea and extra tool to take care of the customer. From Scott Crabtree, to Gary Whipkey General Manager of the complex, Dawn Gary's Assistant, Sierra receptionist, to the Service Manager Kyle Claudle I offer my sincerest thanks for your superb demonstration of excellence throughout your operation. As always I have unparalleled comfort, satisfaction and extreme joy dealing with my Service Rep Hetty Stoner. She is an extremely very proactive professional and thoroughly behind the customer. Kudos to Gary and Scott for your outstanding staff. Keep up the fabulous tradition. Robert "STEIN" Rothstein Retired CIA

LEXUS 2021 UX 250h - It is very fuel efficient. I am very happy with the vehicles. The vehicle is good, well designed, pretty comfortable and is very responsive.

I received a loner vehicle while my 2014 ES 350 Mark Jacobson Lexus stayed overnite at Chantilly. I woke up today January 24 full of brightness started my loaner Lexus and off we went. I did one errand and was prepared to return the loaner. Engine refused to turn over. Called my Lexus service rep Hetty Stoner and turned me over to Lexus Roadside Assistance. Came with in 45 minutes and off we went to Chantilly. Constructive tips- please give a loaner with at least half tank of gas and inform customer as to start up procedure in every loaner vehicle. Weather permitting make sure all loaners have been cleaned and washed for eye candy effect. First cabin not log cabin. I love Pohanka Lexus. Hetty Stoner service rep Camaru mechanic 5-stars all the way. Go Skins Go Commanders all the way. Rob "STEIN" Rothstein CIA Retired

Very professional and welcoming sales staff, especially Maren, which is who I worked with. Not at all pushy, and was respectful of my wishes in a car and didn't try to sell me something I wasn't interested in. Finance department was very helpful and personable. The entire experience from start to finish was warm and welcoming. I felt appreciated and respected.

Great style ,gas mileage ,awesome safety features.Car insurance went down $40 per month due to high safety ratings.Dealer ship did an excellent job in showcasing the car and explaining all the new features.