Used Lexus UX 250h for sale near Franklin Lakes, NJ

Very pleasant experience and above leveled customer service Thanks to Mark Gaviola ( finance manager of location ) and Alexander ( sales consultant ) as well for helping and guiding me through the day ! Go explore your options with Them 👍

We bought one 2023 model UX250h F sport, the F sport when you choose sport on the selector is like driving other car, the sound change and the suspension and steering too. We love the ultramagnetic Blue and pink interior. the infotainment is cool

My husband and I went to White Plains Honda after an unpleasant experience at Yonkers Honda. From the minute we walked in we were greeted by Kathy with a great big smile. She took us outside to look at the car we wanted and even allowed us to test drive. She made our car buying experience very easy and stress free.

The UX250h is a great car for anyone looking to get a hybrid and still have something a little sporty. I have the 2019 ux250h f sport for about a year now and average mpg ranges from 32 to 37 depending if I drive more in the city or highway. sport mode has enough pick up to merge into traffic or for spirited driving. The seats are sporty and look amazing. The handling on this car is amazing as well as it is very smooth and quiet. I do love all the spec and safety features it comes with, especially the remote services from the phone app. Many competitors will charge an extra 3 to 8 grand for all the additional safety features within this car. The only down side that the car has would be that the trunk is a little small. But other than that the car has amazing handling, great mpg, great apple carplay and enough pick up for a little fun. if the trunk was a bit bigger, it would probably bethe best hybrid suvs out there.

I had such a great experience all thanks to Jim, he is very knowledgeable on all the vehicles.

My husband and I traveled from Syracuse, NY to this dealership to look at a Toyota 4 runner that was at Darcars Lexus in Mt. Kisco. Our sales person was Matt who was very knowledgeable and friendly from the minute we walked into the dealership. Both Matt Dillman and Ed Bartoli made our purchase pleasurable. Some items with the car needed to be taken care of and Matt made sure that happened. Purchasing a car at this dealership was amazing. All the employees seemed happy, friendly, and professional . I would drive from Syracuse again in the future to buy another car. It was definitely worth the trip. Thanks Matt !

Devindra James in the service department always provides me with exceptional customer service “ every time I take my car for service “. He takes the time to explain the process and is honest . He is a huge asset to Lexus !!!

I wanted a smaller car and a hybrid after years of wonderful ES350s. I have no longer need to haul large amounts of stuff, dogs or children, so this is a perfect fit- fast, highly manueravable and fun to drive, and double the gas mileage. What's not to love!

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

I recently purchased a car from DARCARS Lexus of Englewood, and I can't express how thrilled I am with both the vehicle and the exceptional service provided by James, the salesman. Despite being on the West Coast, the process was seamless. Upon seeing the car online at an unbelievable price, I reached out to inquire about its availability. James promptly responded and ensured that the car's specifications matched what was advertised. He went above and beyond to arrange the correct rims and new tires for the vehicle, keeping me updated every step of the way. His professionalism, prompt communication, and courteous demeanor made the entire experience truly outstanding. I highly recommend DARCARS Lexus of Englewood, especially James, for anyone in search of both quality vehicles and exceptional customer service.

I would like to take a minute and rate my experience with New Country Lexus of Great Neck. As you can see I gave it 5 stars. It was a very smooth process from beginning to end. More specifically I would like to give high praise to my Salesman, ZOHAID AMJAD. Not only he was extremely genuine and a gentleman to boot but also a true professional. His approach is quiet relaxed and there no pressure from him at all. He helped me found me a perfect car and I am so happy that I chose to visit Lexus of Great Neck. Thanks also go out to Business Manager Mr. MOHAMAD for his assistance. Finally, this would not have been the same without the help of MINH for explaining all the details about the car. I can enjoy my car more from details that MINH explained!! They're so professional, kind, knowledgeable and patience. I would definitely recommend New Country Lexus of Great Neck to my friends and family!!! Ask for ZOH! You would not regret choosing Lexus of Great Neck! Thank you all again!!!

I used to be a Lexus of Rockville Center (LRC) costumer. But with LRC sold to new owners, I discovered New Country Lexus of Great Neck when My ES 350 needed some work. The work was done well and promptly. Joe Reilly, one of their service advisers, is a professional and courteous young man. When part of the work could not be done reasonably quick, Joe offered me a loaner car. I was very pleased I didn’t have to sit too long to wait for the car to be ready. To the company’s credit, all their advisers and the service manager are courteous and always ready to help costumers. I wholeheartedly recommend this dealership to all my fellow Lexus owners in this area.

My entire transaction start to finish was excellent. Kevin was an excellent salesman. Took care of every one of our needs.

We leased a RXH and we’re fortunate to have Reda Tabriz as our salesperson. He is extremely knowledgeable and always returned phone calls promptly. Buying a new car is usually stressful, however he made the process very smooth. Based on our experience I would recommend this dealership.

Korina helped my son get his odyssey, it was easy, and smooth, will be back in the futuro

I've had mine for 2 years now. Bought it new at Lexus of Louisville. The service there is excellent. I have the sport model and I couldn't be more satisfied. The ride is smooth. The gas mileage is great. The small size is all I need. The back seats lay down if I need extra room. It has good power for me and I would buy it again.

The waiting room was very clean and hospitable. The staff was professional and the sales representative was knowledgeable and courteous.

We always have a great experience at this dealership! Bobby has consistently taken amazing care of us over the years, and we couldn’t be more grateful. Sally Morshed and Seth have also been exceptional throughout every step of the process—professional, attentive, and genuinely helpful. What really sets this group apart is their honesty and integrity. They’re not just trying to sell us something—they truly care about doing what’s right, even in today’s world where costs are rising everywhere. We sincerely appreciate the time, effort, and genuine care they put into every visit. A fantastic team all around!

Quick & fun to drive ! Good on gas ! With AWD I had no issues driving in winter. not having a spare is concerning . It comes with run flat tires . When I had a flat I had to wait to be towed Although I was able to drive to a safer location.

Got a car for my mom here. She needed something with good visibility that wasn’t bulky. They nailed it. She’s been driving it for six months and says it’s the first car that actually feels right.

LEXUS 2021 UX 250h - It is very fuel efficient. I am very happy with the vehicles. The vehicle is good, well designed, pretty comfortable and is very responsive.

Never had a bad experience with this place. Must be the competitors leaving the bad reviews, shaking in their boots to the company whose cars and reputation are superior above others. Also, look at other website reviews of this dealership and you'll see they are rated highly. I would advise to do your own due diligence for the vehicle your looking for and your experience will be fun and productive.

Ask for Bill he will make your experience as well as your transaction as smooth as possible.

I just bought a new car from Watertown Lexus. I met William at the door, he was very helpful and made the entire process easy from start to finish. His customer service was excellent and he was honest, knowledgeable and professional. I highly recommend him!

Very pleased with my experience - the salesman and the finance officer were both friendly, cheerful, patient, thorough, and knowledgeable. I was not pressured.

Great place to buy a vehicle! I want to thank Mohammad Barkat for helping us. He went above and beyond my expectations. His exceptional communication skills, friendly demeanor, and professionalism made the entire experience seamless and enjoyable. I highly recommend Barkat and New Country Lexus of Great Neck to anyone seeking a hassle-free and top-notch experience.

Great style ,gas mileage ,awesome safety features.Car insurance went down $40 per month due to high safety ratings.Dealer ship did an excellent job in showcasing the car and explaining all the new features.