New and used 2025 Lexus UX 300h for sale near Ovilla, TX

Took my 2004 RX330 in to have the dash replaced under an enhanced warranty program. They replaced the dash in 2 days free of charge and a free loaner car. J. Ramirez was the service agent and he was a true professional. By far the best experience I have had at a dealership in my lifetime and I am 56 yo.

Elante Smith, my Sales Associate, was courteous and professional from the minute I met him. I told him what I was looking for and immediately he let me test drive a LEXUS 2024 NX250 Premium. I went home with all the car details I needed and made my decision to buy it on my next visit. This is the first time I have ever walked into a dealership by myself and bought a car on my own. Elante Smith made it a very pleasant, smooth and easy experience for me. This LEXUS dealership is first-class.

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

Hi the dealership is wonderful as the staff are extremely knowledgeable and they have great service, but the only thing that hurts them is the price. The cars are thousands of dollars higher than other place I looked so did not buy from the dealer.

My sales associate, Brian Safianow , could not have been nicer. He was a great listener and quickly assessed my needs. Dealership manager, Gary Venner, was involved in the process. The entire process was painless, fun and Brian provided concierge level customer service. Additionally, the technology department came to my home to provide a thorough tutorial on the different features of the vehicle. I am very pleased with the car,its many features and that subliminal new car smell. Park Place Lexus Grapevine treats their customers like royalty! This is my third experience with them, and I highly recommend them for the personalized, professional and exceptional service that they provide.

So I pretty much been dealing with one Gentleman name Craig and have been an easy person to speak with and very knowledgeable about things I ask of him.

Shout out to Park Place Lexus in Grapevine Texas. There customer service was excellent. A special thanks to Abraham Sotomayor and Erin Young. I will definitely continue to purchase my vehicles at your dealership. Thanks again.

Excellent - Fred Guiette - Service Manager / Advisor at Park Place Grapevine TX - Fantastic Lexus Service 4/2025 from Fred Guiette at Park Place Lexus Grapevine ; Great service always and Fred is Excellent - very detailed , polite , kind, efficient and keeps you updated about service progress and goes out of his way to make sure all concerns are addressed and the service is done right - EXCELLENT ! FANTASTIC ! 10 stars !!! Thankyou ; sincerely C. Abraham "

Sewell Dallas I typically do not write online reviews however I feel strongly about telling you how Amazing my salesperson was as I purchased another RX350. Cynthia Lozano was simply the BEST in every way: knowledge, communication, no pressure. Cynthia made the entire experience super easy & even fun! I can easily recommend working with her at your next visit to Sewell Dallas!

My salesman David Hilton took care of most of it over the phone very polite friendly and professional!!