Used 2024 Mazda CX-30 SUVs for sale near Darnestown, MD

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

We unfortunately had two old Mazdas which were purchased from Gaithersburg Mazda that died. They tried their best in the service department (which by the way is also a 5-star department) to repair them but the writing was on the wall. We needed two new cars. Maynor Guzman was just the most caring and knowledgeable salesperson we met since being an ongoing customer there. No matter how much time we needed to make a decision or asked to test drive more than one vehicle, he was very accommodating and then some. And his service didn't stop there. Gave us his card should we have any questions on how some of the technology works. I cannot say enough good things about him and the entire staff.

Quick, easy and convenient. Very helpful staff. Don't feel like I'm being overcharged or having unnecessary services added. Agents communicate status frequently and clearly

Great customer service whether purchasing or repairing....Fitzgeralds gives the best ...4 cars and counting.. i will only purchase here! Any problems, I call Kim...a service expert...any great cars...our salesman John...people make your business!

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

The people there were super nice and helped me get the perfect first car. I’d definitely recommend them. Facilities are very nice and easy to access.

Todd Patton is the best sales rep ever he went out of his way above and beyond to pull strings to get me the car I wanted before it was supposed to be released

The sales Person was very knowledgeable bought a cx-9 here at Fitzgerald Auto Mall and the service was very Constable I had a trade of a Mazda CX-5 and the appraisal was so smooth. My experience on purchasing the Mazda CX-9 was very smooth. From the Greet as I walked to the dealership till I left finance the no haggle is known here.

Yesterday we we puchased a car from Gaithersburg mazda. It was a stress free, rewarding experience. The sales consultant Sri was knowledgeable, professional and helpful. We will be returning to Gaithersburg mazda for future car purchases.

I had an excellent experience buying 2016 Nissan Rogue at Criswell Nissan in Germantown. Rod Heskee was a tremendously helpful sales associate. Rod was very professional, polite and honest person. He carefully explained all the features available and never pressured me to consider options I didn?t need it. I left feeling like I got the best deal possible and the right vehicle for my family. I would highly recommend Criswell Nissan in Germantown to anyone looking for a new car.

My goodness, this was the quickest and most pleasant car buying experience I've ever had. I was in and out of the dealer in about two hours including test drive. I worked with Todd in Sales and Amin the Sales Manager. Todd was super professional and never pressured me. When I arrived, the car was out front and I was test driving it within minutes. Todd was extremely friendly and low key and went through the features of the Mazda 6 while patiently answering all of my questions. The experience felt more like I was chatting about a car with a fellow enthusiast, rather than a sales person. Of course, I decided to buy the car and that's when Amin worked quickly and professionally to establish all of the paper work. He is also an extremely kind person and I enjoyed interacting with him greatly. I just could not believe I had found the exact car I was looking for, and was able to complete the purchase with zero hassles. Granted, I came in prepared, which I recommend to anyone ready to purchase. Here's the best part, this particular dealer has an agreement with the MVA and can produce a registration and permanent plates on the spot! That's right, I already have my registration and it means I do not have to drive around with temporary tags. I have never seen this before and it was just the icing on the cake. So thanks Todd and Amin for going above and beyond. One week in, and I am loving the car like crazy

Great to work with Spence and Tony while purchasing my wife's new VW Golf. I was a little stressed having my two young kids with me, but they were more than accommodating and understanding. Spence is on top of his game and knows VWs inside and out; super professional and approachable. Tony was the sales manager and was able to make the buying experience quite comfortable. Toss any preconcieved notions of "typical" salesman tactics, this man wants you to leave satisfied. We came in already knowing exactly which car we wanted, so perhaps that added to the ease of the transaction. I have no doubt that even an uncertain buyer would have a great experience as well.

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

From the initial purchase of my car to this last scheduled service I couldn’t be more impressed with the attention to detail and the friendly assistance with my questions or concerns.

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

Professional and friendly staff who respect your time. No hassle buying experience. My 5th purchase from them over 10 years and I’ll be back for #6.