Used Mazda CX-30 for sale near Herndon, VA

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

We unfortunately had two old Mazdas which were purchased from Gaithersburg Mazda that died. They tried their best in the service department (which by the way is also a 5-star department) to repair them but the writing was on the wall. We needed two new cars. Maynor Guzman was just the most caring and knowledgeable salesperson we met since being an ongoing customer there. No matter how much time we needed to make a decision or asked to test drive more than one vehicle, he was very accommodating and then some. And his service didn't stop there. Gave us his card should we have any questions on how some of the technology works. I cannot say enough good things about him and the entire staff.

I recently had the pleasure of meeting Moe Makadji and it was a fantastic experience. Moe made me feel welcome from the start and was extremely knowledgeable about the car I was interested in. Whenever he wasn't 100% certain about something, he made sure to get me the answer quickly. He was personable, informative and a genuinely friendly person to interact with. I ended up purchasing a used car through Moe and his outstanding customer service played a big role in that decision. If you’re shopping at this location, I highly recommend reaching out to Moe. As a bonus, after spending so much time with him during the day, he kindly treated me to lunch while I finished the purchase process! Thanks again, Moe!

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

This vehicle is sweet Have the Premium Turbo What is the issue with the windshield cracking near the heater/defrost vent on a 50 degree morning?

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

I bought my 2021 CX-5 Touring in NOV/2020 from Mark Bowers. Exceptional experience, very hospitable and listened to my requests and concerns. May 6, 2021 was my first oil change and that was an awesome experience! Thanks Passport Mazda Temple Hills, the whole staff is friendly and welcoming!!!

Car is perfect for my needs. It is spacious and well designed. 9nly problem is the passenger airbag light activated when passenger seat is empty. Very annoying. You see it every time you look in your rear view mirror. Easy fix a piece of matte black masking tape.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

Beautiful, finely crafted vehicle. Nothing else comes close to the quality and value for the money - or for even significantly more. Great fuel economy. I’m not a CUV guy ( This is my wife’s car ), but the ride and the handling are especially impressive for a “tall” vehicle. In a sea of clunky, uninspiring designs this vehicle is truly elegant. Very happy.

Gracias a todo el grupo de Lindsay por averme ayudado en la compra de mi carro especialmente a Jesús Rosa por ser tan amable

Great car. I have turbo version and it is very fun to drive. I do wish it had a larger gas tank. I get about 300 miles out of a tank of breast.

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

The service here was quick and easy! I even got a loaner car for the Ceramic Coating that I purchased with my car! I can’t recommend this place enough!

Soul red crystal paint best red ever. Turbo offers lots of power and good mileage. Interior is excellent. Quality thru out. Heads up display is cool. Adapative cruise is nice. Fit and finish is top notch. Has a shifter! No push buttons and no CVT!

Quick, easy and convenient. Very helpful staff. Don't feel like I'm being overcharged or having unnecessary services added. Agents communicate status frequently and clearly

From the initial purchase of my car to this last scheduled service I couldn’t be more impressed with the attention to detail and the friendly assistance with my questions or concerns.

I have been buying/leasing cars for over 45 years and this is, by far, the best car I ever had for the money I spent. You simply can’t go wrong if you want a great car that won’t break the bank. I’m a Mazda buyer for life.

Professional and friendly staff who respect your time. No hassle buying experience. My 5th purchase from them over 10 years and I’ll be back for #6.

It's the first vehicle that I have ever owned that I take out driving just for sake of driving! No destination just driving... I get a big grin every time I press the accelerator on my CX-30 Turbo Premium Plus trim. I am very happy with it and very happy that Mazda holds the top spot at consumer reports for reliability. The funny thing is, Mazda was not even on my radar originally, but it happens that it was one of the few dealerships in my area that had any inventory. Once I test drove it....It was Game Over! Went home and did a bunch or research and found out all the good stuff...went back the next day and bought it.

Todd Patton is the best sales rep ever he went out of his way above and beyond to pull strings to get me the car I wanted before it was supposed to be released

Yesterday we we puchased a car from Gaithersburg mazda. It was a stress free, rewarding experience. The sales consultant Sri was knowledgeable, professional and helpful. We will be returning to Gaithersburg mazda for future car purchases.

My goodness, this was the quickest and most pleasant car buying experience I've ever had. I was in and out of the dealer in about two hours including test drive. I worked with Todd in Sales and Amin the Sales Manager. Todd was super professional and never pressured me. When I arrived, the car was out front and I was test driving it within minutes. Todd was extremely friendly and low key and went through the features of the Mazda 6 while patiently answering all of my questions. The experience felt more like I was chatting about a car with a fellow enthusiast, rather than a sales person. Of course, I decided to buy the car and that's when Amin worked quickly and professionally to establish all of the paper work. He is also an extremely kind person and I enjoyed interacting with him greatly. I just could not believe I had found the exact car I was looking for, and was able to complete the purchase with zero hassles. Granted, I came in prepared, which I recommend to anyone ready to purchase. Here's the best part, this particular dealer has an agreement with the MVA and can produce a registration and permanent plates on the spot! That's right, I already have my registration and it means I do not have to drive around with temporary tags. I have never seen this before and it was just the icing on the cake. So thanks Todd and Amin for going above and beyond. One week in, and I am loving the car like crazy

Tony was great! Very helpful and easy to work with. Highly recommend. Quick process too.

Sales and administration staff were knowledgeable and courteous. They quickly understood my needs and met them in a very professional manner.