Used Mazda CX-5 2.5 S Preferred Package for sale near Fort Montgomery, NY

Update: After a bumpy start, Mike Smith, the General Sales Manager went above and beyond to fix some problems I encountered. I'm very grateful to him for how he handled the situation. He made it very clear that he would take care of the issues that happened and make necessary changes. I have to give credit where credit is due. All issues have been resolved and Route 9 Mazda even went a little further to insure customer support.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

Let me start by saying this, there are some real GEMS in palisades Mazda. I purchased My vehicle back in November, I did Everything virtually and had the pleasure of working with Nick & JamieLee.. their customer service combined is enough to make you want to come here. I had An issue with my vehicles sensor and came in for service, just to find out JamieLee had transferred into service and I had The pleasure of being assisted by her again! Everyone in the service department is knowledgeable, patient, understanding and compassionate. The service was quick and I was Out in no time. I will 100% be recommending palisades Mazda to everyone! Absolutely amazing experience!

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

went there for the first time about 1.5 weeks ago for service - great experience - Emily was amazing...personal yet professional - she stayed in contact with me and kept me updated about the car, every step of the way - highly recommend their services -

I have the Premium Plus. Non-turbo, but I don't really feel like I'm missing anything. It still has a "Sport" setting, in case I want to be peppier. It is truly a great ride and a beautiful car. Remarkably quiet and smooth. Nice, comfortable leather seats. Great Bose sound system. Good smart features. The blind spot beeping was annoying, but I was able to turn it off (you can turn off many of the sound and a few of the safety features). Way easier to learn the features than my old Acura, which I drove for 11 years, and it still confused me. The reason why I didn't rate the interior and comfort as a 5 star is because 1) it needs a little more armrest and compartment space, than it currently has, 2) the cupholder is set back in front of the arm rest, making it a little tough to get the beverage, and use that small armrest properly, 3) Once you sync your IPhone to the car, apple play takes over and its really tough to get out of it to use non-apple features like Sirius or the radio (yes, the radio!), and 4) it could use a little ambient lighting (but there are built-in areas so you can retro-fit).