Used 2021 Mazda CX-5 SUVs for sale near Orangetown, NY

Let me start by saying this, there are some real GEMS in palisades Mazda. I purchased My vehicle back in November, I did Everything virtually and had the pleasure of working with Nick & JamieLee.. their customer service combined is enough to make you want to come here. I had An issue with my vehicles sensor and came in for service, just to find out JamieLee had transferred into service and I had The pleasure of being assisted by her again! Everyone in the service department is knowledgeable, patient, understanding and compassionate. The service was quick and I was Out in no time. I will 100% be recommending palisades Mazda to everyone! Absolutely amazing experience!

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

My experience with the sales representative and the other Major world team was very professional. The team makes you feel welcome, comfortable and excited about your purchase

Looks sharp. Smooth ride. Comfortable for me as a driver. Perfect size for me as a single homeowner. Good gas mileage, averaging 27-32 mpg. Love the bright RED with black leather seats.

After eight weeks looking for a certified Mazda CX-30 Turbo Premium in my home state of NJ, I was ready to give up. Totally disgusted with the hidden fees & lying sales associates/managers from many dealerships. I then found Koeppel Mazda. I found a vehicle on line with 2,500 miles that had everything my wife & I were looking for. I called & spoke to Kamal Pokhrel, a pre-owned specialist. When he gave me the price I asked him what about the thousands of dollars of hidden fees. He replied "sir, that is the price". After falling off my chair, Kamal said to hold the car, he would need a $500 deposit through a credit card. I asked upon inspection of the vehicle, if I didn't like it, would I get a refund? He said "absolutely" UNLIKE A NJ DEALERSHIP! The next day I met Kamal & the pre-owned sales manager, Sherette Corsey. I inspected the vehicle & found a small issue. Sherette told me no worries & she would take care of it. So she did! I found Sherette to be a delightful surprise to what I was used to. We talked at length about many things. I found her to be warm & honest as the day is long! I purchased the vehicle & drove 60 miles to my home. What a machine!!! When my wife saw it she had tears of joy. The car is mainly for her. A couple of days later, I saw a tiny gouge or tear on the sidewall of the left rear tire that I didn't see upon inspection. I sent a picture to Kamal & he said he would run it by Sherette & didn't think it was a problem. Today they gave me a brand new tire. The service department was terrific as well & answered many questions I had about the CX-30! I realize car dealers are in the business to make money. Nothing wrong with that. However, with Sherette & Kamal I felt like part of the deal for them was making me happy as well. And in turn, I felt that made them happy. In other words, it wasn't just about the money. Anyone who may be having a problem finding their dream Mazda, give Koeppel Mazda in Jackson Heights Queens a shot. Give Kamal Pokhrel a call. I cannot say this strongly enough.

Such a joy to drive. You can’t go wrong with a Mazda. While the CX-5 is on the smaller side, it fits our needs and is so fun to drive. It looks sharp from the outside and has a lot of comfort on the inside. Technology options are good and it has a solid warranty but you won’t need it as Mazda is one of the most reliable brands on the road.

Received a call 5 minutes after entering the Car I was interested in. Salesperson very friendly and knowledgeable. Still thinking about the car. They are at the top of my list.

Being previous mercedes owners for years the Mazda was a shocker ! Comparable in style, ride and comfort we were both shocked . The only drawback is no touchscreen once i got used to it - don’t even notice now and the way the design is in my signature turbo you don’t need to divert your eyes from the road - everything easy to use sleek and uncomplicated. the bells and whistles are fun and handy GPS and road noise better than my C class Mercedes. So far so good - winter is coming so i’ll see how she does in snow- fingers crossed.