Used Mazda CX-5 Grand Touring for sale near Jericho, NY

Will was our salesperson and I would tell you hands down to just go straight to him. If they have the car you are looking for he will make sure you go home with it that day. Very personable and at no time did I doubt I would get the deal I needed.!

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

I had a particular challenge where my vehicle order ran into extensive issues (beyond Lincoln's control) and the exemplary service that Lincoln provided went above and beyond my customer service expectations. My issues tested every level of customer service, from Dealer to Mechanic Service, to Corporate, and everyone in each department rose to the challenge. I am grateful to Lincoln for making a difficult set of circumstances an absolute pleasure!

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

Joel was easy to work with and got us in the car we wanted in no time

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

I had a great experience at Palisades Mazda. I scheduled to test drive a used vehicle, and when I got there on the same day, they had the car ready to go. No wasting time. I also drove another car same day. I wound up purchasing one of them, and the entire process from when I stepped in the door to leaving after the purchase was 2hrs. Stephen and Nicole were a pleasure to work with and both knowledgeable. This is how buying a car should be. No sales gimmicks or fees on the back end. Very straightforward and honest. I highly recommend going to this dealership!

Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!

Let me start by saying this, there are some real GEMS in palisades Mazda. I purchased My vehicle back in November, I did Everything virtually and had the pleasure of working with Nick & JamieLee.. their customer service combined is enough to make you want to come here. I had An issue with my vehicles sensor and came in for service, just to find out JamieLee had transferred into service and I had The pleasure of being assisted by her again! Everyone in the service department is knowledgeable, patient, understanding and compassionate. The service was quick and I was Out in no time. I will 100% be recommending palisades Mazda to everyone! Absolutely amazing experience!

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.