Used Mazda CX-5 Touring for sale near East Hazel Crest, IL

Every department in this establishment was a pleasant experience. Our sales rep Cassandra was super relatable and understood exactly what we wanted. Ryan the manager made sure to do everything he could to give us an amazing and honest deal. The financial employee made sure to give that same experience. They all deserve a raise. We haven't been able to stop recommending this dealer. It was truly a breathe of fresh air compared to the pushy and manipulative dealers all around. It really is appreciated. Also, the fastest deal we have ever decided on.

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Joe is a great customer service advisor. He was on point with what was recommended. Great job on my vehicle.

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

My sales consultant Travis was excellent he has great customer service and explained everything clearly. He made me feel very comfortable from his hand shake to his smile. He did a great job. Thanks Travis.

We bought our Mazda new after getting lemon law money back from a Ford Fiesta Fiasco. We love our Mazda and have had zero issues with it. At 107K miles now and runs great. We've only ever had to do normal maintenance on it and she still runs and looks great.

Overall a great experience with Napleton's Oak Lawn Mazda Sales team was easy to work with specifically Ali Sayes. Got good deal on msrp and not pressure.

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

Wide selection and no haggle are a plus over other dealerships. I like being able to see how many different makes and models. CarMax is the only place I will shop

I bought the 2015 cx5 used a few months ago with 88k miles on it. Based on my research it should last up to 300k miles with regular maintenance and non aggressive driving. I have the grand touring trim in all black. It's a very good looking vehicle inside and out. Placement of gauges is very good and buttons/functions are easy to access. Temperature functions are simple and work really well. Good venting. Windshield wipers work fine but the intermittent timer sometimes seems to fluctuate either based on speed of the car or there's something malfunctioning. I can't tell to be honest. Storage is good and there's enough pockets, compartments and spaces for personal items. Overall the look and feel seems right on the bubble of being luxury. The handling is on the stiffer side made to give a feel of performance which it does. I get a pretty strong connection with the road. The turns are tight. It feels good to drive and it's even fun though I don't push that. I used to have a Mazda protege in the 90's and it gave that handling excitement despite its modest power. The cx5 reminds me why I liked that car. The lag when pressing hard on the gas is a bit annoying and the 0-60 time seems a bit slow for the 184hp 2.5l engine but once it gets into it's power band it goes. Gas mileage is very good imo. I get 26 mpg combined city/highway. Seats are comfortable enough though I might have chosen the touring model for the cloth seats instead of leather because items slide off the seats and I notice some wear and stitching tears that I'll need to have repaired. The adjustments with the seats are very good I think. I like the lumbar support. The hatchback works well but I would have appreciated an automatic open/close function. I haven't had a large hatchback before and it's a bit annoying having to force the closing if I have items in my hand. 1st world criticism certainly. The biggest issue with this model year (and I think all models up to 2018(?) is the gps and entertainment unit. It uses the old TomTom navigation system which is very clunky and too frustrating to bother with. I use my phone instead. The entertainment system works well enough but I'm surprised it included a CD player even in 2015. I don't listen to the radio or have a Sirius subscription so I mostly Bluetooth connect my phone for streaming music and navigation. It shouldn't be necessary with an integrated system already in place but the installed system is that bad. It's all made worse by the Bluetooth tech. It often disconnects for no reason and sometimes takes a minute or longer for the system to recognize my phone. Sometimes it will be connected but there's no sound, again for no reason I can see. Usually these issues happen at start up and once I'm driving a few minutes it works fine. If I watch a video on phone there's a big latency lag from the phone to the stereo. It's big enough that it's unwatchable since a mouth moves but the sounds come later. I have to disconnect bluetooth when watching a video which is a major annoyance. I'm planning on replacing the stereo head unit in the future which hopefully will solve all these problems. Overall it's really a great car.

Purchased my 2020 Mazda CX-5 while actually shopping for a Nissan Rogue. I Purchased from a Nissan dealership which I'll never do again if I ever purchase another Mazda. The vehicle was listed for $23,899.00 with 23,633 miles. Love the power and over all handling of the vehicle. The Machine Gray Metallic color is awesome as well.. Read alot of good things about the CX-5 as well as some horror stories. To soon to tell with just owning it a little over a month but hoping for the best time will tell..

I recently purchased a vehicle and can honestly say hands down the best customer service I received! They were very helpful with all my questions and accommodating. The gentleman who helped me with my loan was very friendly and made the process easy. I will definitely be purchasing from them again.

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

Excellent car. Completely fallen in love with the adaptive cruise control. I live in LA and using it on the highway with a lot of traffic is amazing. Also works great in low speeds.

Amazing is all I can say. Bought a 2019 Range Rover. Two other dealerships wouldn’t even look at me, but they welcomed me and made me feel comfortable. I will definitely be back when I’m ready for another vehicle.

I've driving sports cars muscles cars and high end luxury cars. Mazda wins for the cost in reliability, features for cost, drivability, and design. It's drives nicer than it's competitors Honda, and toyota. BTW those are its competitors your buying a reliable car when you choose a mazda it's no Chevy Ford nissan or Hyundai garbage. Safety rating good. No cat transmission which some are okay but maintenance cost is less with mazda and they make their transmission in house and their solid reliable. Engine gets good gas mileage it's a big suv smaller motor but still plenty of get up and go for being a 4 cylinder if you consider it slow remember it's non turbo so less maintenance cost things to worry about plus still get great gas mileage.

I have been driving Toyotas for 12 yrs. I intended to downsize to a Toyota Rav4 from the Highlanders. When I saw how expensive they were and how plain and cheap the interior was, I decided to look around. I did some research and decided to look at the Mazda CX5. Wow! What a nicely appointed car and quite peppy with the "sport" feature engaged. Two years later, I still love my car. MPG are good and it is the perfect size. Bye, bye Toyota.

No pressure helpful sales person willing to show what ever want to look at and answer all questions

I see a lot of complaints on this car. Maybe from a different class. I grew up lower middle class so the fact that I've had this car for 5 years and the only issue I've had is the compressor...im happy.

Excellent experience purchasing my new Ford Bronco from Westfield Ford. Jay R. My sales consultant was very friendly and informative and definitely went the extra distance to make sure we were pleased when th our experience.

I did a lot of research before buying this car for my teen son. He was in a pretty significant accident in the car (he was rear ended on an Interstate). The car is likely totalled, and he didn't have any injuries. The driver seat actually reclined him (not sure if this is safety feature) when his car was thrown from the freeway sliding into a grass median. The seat bottom did break (it was split with the insides of the seat showing). With the speed of impact and the damage to the car I am amazed he walked away unhurt. I will be looking for a replacement with the exact same car.

Great help from the great people over there. Would definitely suggest that others go to them for a car they're looking for.

I recently purchased a used 2017 CX-5 Mazda and I LOVE everything about it. I have always been a Honda fan but after this purchase, I just like everything about it. It opened up new possibilities for the Mazda line. It is great on gas, especially for commuting. It is comfortable and there is a considerable amount of trunk/cargo space in the back. That in itself is a plus! I feel safe in this car and it is dependable.

The Dream Team!! Salesman, Caleb was fantastic!! Finance Manager, Kimberly made miracles happen!!! Couldn’t have asked for a better experience!! Got my dream car after 20 years!!

I bought my CX-5 used, so not everything is going to be always shiny, spic and span based on the previous owner. Mostly for things that should be in god condition regardless of past ownership for a 6 year old vehicle is pretty good, and shows the Mazda quality I have always been told (This is my first ever Mazda purchase). The exterior is so eye catching, add in the tiny touch of a nice side pin stripe and it looks way above other CX-5's. The Interior is actually not my favorite when it comes to what you would expect from the exterior, but its not horrible, just more dull than expected. I have the Grand Touring with heater leather seats and pretty much all the bells but one thing that has caught my eye is while I looked up my vehicle, unless there was an ADDITIONAL package that came with the already high end trim level, the dash give away that there is a feature I apparently dont have that I wish I did- the front collision sensing and looks like lane assistance. This has baffled me I bought the highest trim and that wasnt included? The Knob based infotainment system is excellent and rivals my last vehicle a 2015 BMW X3, which had the same setup which is so cool! I love the sporty feel but it has way more no sporty get up than expected. Overall, the Bose system is great, sunroof has express open, but not express close, and a very small gas tank for the size of vehicle. Quality wise, it has been amazing though, no engine trouble yet, knock on wood. I would still recommend this to a daily commuter like myself who wants a good used vehicle.

We came in late in the day with an unexpected emergency car repair and were very happy with the service provided. Everything was great! Check in, our shuttle driver Vicky was so kind and even stayed late to take us home which we appreciated. The car was fixed in a short amount of time and shuttle driver back Ed also very nice. We've purchased and had our cars serviced from D'Arcy since 1990 and could not be more pleased! Thank you!

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.

The vehicle is very comfortable and drives very smooth. I have never owned a Mazda before, but would very much consider getting another one in the future.

I bought a new Honda from a dealer closer to my home- had a horrible experience back in 2015. I decided to drive for service to Honda Superstore in Lisle, and wished I had bought my Honda initially from them. Service is top notch. They care about the cars and the people that drive them. Flash to today. I’m in the market for a new car- a Honda. I drove the extra 5 miles- to Honda Superstore in Lisle- and was greeted by a kind- knowledgeable Salesmen named Brad Brost, and also met the Sales Mgr. Brent Reeves. They listened to my concerns- and treated me- a single woman walking in the door- with the compassion and respect as a consumer- I deserve. I’m walking away today with the perfect car for me. Keeping my selection in the Honda family- and staying loyal to this dealership- makes me have pride in not only my new car investment- but the lic. Plate that bears the name- Honda Superstore of Lisle. Thank you Brad Brost and Brent Reeves.

Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!

My first experience at this dealership will definitely bring me back. We are so happy with our purchased! We had Alex Alverio from Sales, he was very professional & helpful, has awesome customer service & we highly recommend Alex. Thank you so much and keep it up!

This car has plenty of power. Cruise control speed stays almost constant even on hills and over mountain passes. It handles well in the snow with the AWD getting through everything we've had this year at 7300' in the Rocky Mountain foothills. The vehicle accommodates different types of cargo, especially with the back seats down. It gets great mileage -- we're usually in the high 20s, but we got over 34 on a recent trip to Arizona. The car turns on a dime so it's easy to park and very responsive. The few things we wish this car had are a higher center console to rest our elbow on during longer drives, non-leather seats because they feel harder/stiffer than the cloth and things slide off the seats easily; and a cargo cover. We got the leather seats because they were in the Touring trim package that includes the electronic seat controls. Three of us drive the car and we range from one extreme to the other on the seat position spectrum. Overall, we are very happy with this vehicle.