Used Mazda CX-5 for sale near Franklin Farm, VA

Ryan was extremely helpful during our recent visit while our CX-5 was getting maintenance checks. Appreciated all his efforts as I had my children with me.

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

I arrived at the dealership looking at the vehicles on the lot when I was approached by Adrian!! his customer service is so awesome and he is very detailed in explaining and addressing your questions! so I was looking to buy a Nissan rouge when he pointed out the Mazda Cx5, went on a test drive and fell in love with this SUV! I purchased it in September 2022 and it was more than I imagined, the drive is very smooth. The staff at Passport really know how to treat and assist their customers, I was so pleased with the customer service I got from my salesman Adrian as well as my finance manager Carlos. I appreciate all the staff at this dealership they made my experience very pleasant and I will definitely recommend anyone who is looking to purchase a Mazda to take your business to them!! I had to take my vehicle to the service department and Jessica takes good care of your needs and very detailed in explaining your vehicle issues. Not to mention the dealership is very very clean and state of the art and always smells nice!!!! Thank you to all the passport staff who helped in making my car experience a great one.

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

Best costumer service all around! Bought two cars from Henry and I woulnt think twice to go back to this dealer if I needed a third car.

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Sales and administration staff were knowledgeable and courteous. They quickly understood my needs and met them in a very professional manner.

Have had our 2022 for 8 months now. It's been great, the fit/finish and ride are superior, IMHO, then my previous CRV and Rav4 vehicles. The only thing I would like to see is a touch screen entertainment center rather then the manual knob. The interior is well laid out with quality accents, feel and quiet, again far superior to our previous SUVs. So far it's been mechanically sound with no issues and we are enjoying it very much.

I contacted premier and was contacted via text by Patrick. Set up an appointment for 6/23/23. We live over two 1/2 hours away and hoped find the car. My daughter and I arrived at the dealership to test drive one car and found that the actual car we wanted was being test driven. The car was purchased as we test drove a few other cars. We finished by asking Patrick to pull six vehicles to look at and 4 to test drive. Was impressed with his time and patience. At the end of three hours and unable to find the car we wanted, he was great. Told him the color and model we wanted, but they didn’t have it in stock. Patrick was a good salesman. Not pushing a sale. We will go back. Hopefully they won’t have additional undisclosed fees as stated by others.

I recently purchased a used 2017 CX-5 Mazda and I LOVE everything about it. I have always been a Honda fan but after this purchase, I just like everything about it. It opened up new possibilities for the Mazda line. It is great on gas, especially for commuting. It is comfortable and there is a considerable amount of trunk/cargo space in the back. That in itself is a plus! I feel safe in this car and it is dependable.

We unfortunately had two old Mazdas which were purchased from Gaithersburg Mazda that died. They tried their best in the service department (which by the way is also a 5-star department) to repair them but the writing was on the wall. We needed two new cars. Maynor Guzman was just the most caring and knowledgeable salesperson we met since being an ongoing customer there. No matter how much time we needed to make a decision or asked to test drive more than one vehicle, he was very accommodating and then some. And his service didn't stop there. Gave us his card should we have any questions on how some of the technology works. I cannot say enough good things about him and the entire staff.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

Straightforward guys. What you see is what you get. You have all the time in the world to check and decide. There is a zillion cars good and bad. They sell used cars at affordable prices. Issued my tags while treating me to a coffee. An extra guarantee is provided for a fee. Bought a car, and a friend that I recommended got one too.

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

I bought the 2015 cx5 used a few months ago with 88k miles on it. Based on my research it should last up to 300k miles with regular maintenance and non aggressive driving. I have the grand touring trim in all black. It's a very good looking vehicle inside and out. Placement of gauges is very good and buttons/functions are easy to access. Temperature functions are simple and work really well. Good venting. Windshield wipers work fine but the intermittent timer sometimes seems to fluctuate either based on speed of the car or there's something malfunctioning. I can't tell to be honest. Storage is good and there's enough pockets, compartments and spaces for personal items. Overall the look and feel seems right on the bubble of being luxury. The handling is on the stiffer side made to give a feel of performance which it does. I get a pretty strong connection with the road. The turns are tight. It feels good to drive and it's even fun though I don't push that. I used to have a Mazda protege in the 90's and it gave that handling excitement despite its modest power. The cx5 reminds me why I liked that car. The lag when pressing hard on the gas is a bit annoying and the 0-60 time seems a bit slow for the 184hp 2.5l engine but once it gets into it's power band it goes. Gas mileage is very good imo. I get 26 mpg combined city/highway. Seats are comfortable enough though I might have chosen the touring model for the cloth seats instead of leather because items slide off the seats and I notice some wear and stitching tears that I'll need to have repaired. The adjustments with the seats are very good I think. I like the lumbar support. The hatchback works well but I would have appreciated an automatic open/close function. I haven't had a large hatchback before and it's a bit annoying having to force the closing if I have items in my hand. 1st world criticism certainly. The biggest issue with this model year (and I think all models up to 2018(?) is the gps and entertainment unit. It uses the old TomTom navigation system which is very clunky and too frustrating to bother with. I use my phone instead. The entertainment system works well enough but I'm surprised it included a CD player even in 2015. I don't listen to the radio or have a Sirius subscription so I mostly Bluetooth connect my phone for streaming music and navigation. It shouldn't be necessary with an integrated system already in place but the installed system is that bad. It's all made worse by the Bluetooth tech. It often disconnects for no reason and sometimes takes a minute or longer for the system to recognize my phone. Sometimes it will be connected but there's no sound, again for no reason I can see. Usually these issues happen at start up and once I'm driving a few minutes it works fine. If I watch a video on phone there's a big latency lag from the phone to the stereo. It's big enough that it's unwatchable since a mouth moves but the sounds come later. I have to disconnect bluetooth when watching a video which is a major annoyance. I'm planning on replacing the stereo head unit in the future which hopefully will solve all these problems. Overall it's really a great car.

Ms. Deja Gillespie awesome, didn't harass just let me browse.... asked a question, she gave detailed info. I didn't realize she would get the vehicle in i wanted... called me back to see if i was still interested.... blew my mind. The GM, Issa has always taken care of me, he was very honest with what he could and couldn't do. But he got me in another vehicle.... he's the best GM!

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

The vehicle is very comfortable and drives very smooth. I have never owned a Mazda before, but would very much consider getting another one in the future.

I have purchased 4 cars from them. They are always professional and have a great selection of high end vehicles with low mileage. I only deal with Phil he is an awesome, and knowledgeable. The owner and Debbie are both great. So if your looking for a nice car, and a great small business, check them out. I have refer friends and family and we all have nice high end vehicles. Thanks GAM

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

Nothing but the best customer service and financial advisor. Mohsen and Saji we’re competent, knowledgeable, and very professional. I’m sad and sorry to hear others didn’t have as pleasant of an experience as I did, I highly recommend both of these fine gentlemen for their entire process of buying a new car.

Very impressive mid sized SUV. Very solid handling, great on gas, and looks solid. Very happy with the purchase. I looked at many others in the same class and I thought this was the best looking, had the best interior set up and is economical. Very happy with the purchase. Definitely would recommend.

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

Living in Orlando, you know it’s kinda hard not to have a car to get you from place to place, especially when you are trying to juggle work, school, and personal life. As a person who works in the medical field, and having to be around patients on a daily basis, be at church twice a week, and as a nursing student, be able to get to my classes, and Clinical’s in a timely manner, it’s kind of hard not having a car to be able to do the things that I need to do. So I went onto my company’s website and saw that we had an opportunity to purchase a car through offlease Orlando, and I have been praying since February 2024 to get a Mazda CX-5, and when I saw they had two available. I called and spoke with Briana the BDC Rep who was very pleasant, knowledgeable, and showed her eagerness to assist me, she made sure that I received a text and email to remind me of my appt and my sales rep. When I got to the dealership, I met with Orlando who was one of my sales reps, and he was partnered with Jarid who into the office showed, showed me around, explain to me how the process was going to go since this was my first vehicle purchase, and they really made me feel welcomed. As one of the cars was already sold, the one that I really wanted it was actually here still and just waiting for me to call it mine and take it home. I test drove the car and the car ran perfect no issues, I had a Carfax and it really was just perfect for me. The process of purchasing the car was smooth, easy, and didn’t take no time at all. I was able to purchase my dream car, the Mazda CX-5, and be able to drive home with a beautiful car. With graduation being December 2025, this is my first big purchase, and this is going to help me be able to finish my classes before graduation, be able to help me and get to and from work, be able to help patient with my own personal company called “iFirst Care”, be able to drive myself to church, and be able to have fun with my friends and family. Sydney who is one of the Sales Reps and also the “Repo Lady” made sure she checked on me to make sure that I was doing OK as I was waiting in the waiting room for my paperwork to be finished and finalized. Albert who is the Finance Rep make sure that I had all my documents ready and prepared and made the signing process so easy and smooth to the point that I did not break a sweat when I signed my life away Lol! When you visit Offlease Orlando at 8900 S US Hwy 17 92, Maitland, FL 32751, be prepared to be welcomed into the Offlease Orlando Family with open arms, you will have a great time, and be prepared for plenty of laughs, my time here has been amazing, and I definitely will be back!

Went to Autoheaven Inc and found my dream car. Got myself a 2017 Dodge Challenger T/A 392. It was the best deal in NOVA. Everything was as advertised, the staff were very friendly, knowledgeable and transparent. They provided me with a CARFAX report as well as the service records. What I liked about Claudia and the owner that they weren’t pushy like other sales associates at other dealerships. I will never forget what the owner told me, quote: “I want you to buy the car that makes you happy even if it’s not from my dealership.” That’s how I knew that they really care about their customers. I purchased two more cars since then, got my wife a fully loaded Honda Odyssey and a Subaru for a different family member. Very happy with all the vehicles, recommend this place to everyone. Very honest and stress free place. 5 stars!

This car has plenty of power. Cruise control speed stays almost constant even on hills and over mountain passes. It handles well in the snow with the AWD getting through everything we've had this year at 7300' in the Rocky Mountain foothills. The vehicle accommodates different types of cargo, especially with the back seats down. It gets great mileage -- we're usually in the high 20s, but we got over 34 on a recent trip to Arizona. The car turns on a dime so it's easy to park and very responsive. The few things we wish this car had are a higher center console to rest our elbow on during longer drives, non-leather seats because they feel harder/stiffer than the cloth and things slide off the seats easily; and a cargo cover. We got the leather seats because they were in the Touring trim package that includes the electronic seat controls. Three of us drive the car and we range from one extreme to the other on the seat position spectrum. Overall, we are very happy with this vehicle.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Great gas mileage. Interior is not overly cluttered. Exterior is stylish. Great value for the money. Rear seating has plenty of leg room. Would recommend

From the initial purchase of my car to this last scheduled service I couldn’t be more impressed with the attention to detail and the friendly assistance with my questions or concerns.

Outstanding Features in the Premium Plus Package. A sporty model, fun to drive with Automatic Transmission with Auto Manual Shifting, Steering wheel paddles and a Sport Mode. The Heads UP Display not only features speed but also Blind Spot warnings, lane warnings, Speed Limit Signs, hand on wheel warnings and programable Variable Speed Cruise Control. Safety features are numerous including side, front and rear crash mitigation, automatic braking and Rain sensitive Windshield Wipers. Interior appointments are numerous including both simulated manual shifting mounted on the center console gear shift and paddle boards on the heated adjustable steering wheel. The Mazda cx5 Premium Plus Package includes easy to use center console-controlled display, heated steering wheel, heated and airconditioned front seats and heated rear seats as well as Memory controlled seats, mirror and Heads Up Display adjustments for 2 drivers. The Door and console trim is designed to match the Leather appointed seats with matched stitching. The 2.5 Liter engine offers the power and acceleration you would expect from a premium model. Sport Mode is available with the push of a button. The control panel for the Display are center console mounted to scroll through options with the touch of a Game Console type mechanism. Audio is fully customizable. The Mazda App alerts you of tire pressure, oil level and service warnings as well as a remote start and remote lock features. Front seat leg room is better than expected, though rear seat leg room is limited. Rear seats with a 60/40 split fold easily without removing the leather appointed head rests. Control your variable speed control, audio options and phone integrated into the heated leather appointed steering wheel. The Dash Board display includes your safety features, maximum mileage, current mileage per hour, speed and RPM displays as well as several other warnings including speed limit signs. Built-in Navigation is available as well as Android and Apple Play. Set your lighting options in the auto mode as well as adjust the rain sensitive windshield wipers. An awesome Premium Ride at a Moderate Price, with appointments typically found in omly Luxury vehicles. I recieve approximately 22 miles per hour city and 32 miles highway for a 28 miles per gallon mixed driving.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

We bought our Mazda new after getting lemon law money back from a Ford Fiesta Fiasco. We love our Mazda and have had zero issues with it. At 107K miles now and runs great. We've only ever had to do normal maintenance on it and she still runs and looks great.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

I've driving sports cars muscles cars and high end luxury cars. Mazda wins for the cost in reliability, features for cost, drivability, and design. It's drives nicer than it's competitors Honda, and toyota. BTW those are its competitors your buying a reliable car when you choose a mazda it's no Chevy Ford nissan or Hyundai garbage. Safety rating good. No cat transmission which some are okay but maintenance cost is less with mazda and they make their transmission in house and their solid reliable. Engine gets good gas mileage it's a big suv smaller motor but still plenty of get up and go for being a 4 cylinder if you consider it slow remember it's non turbo so less maintenance cost things to worry about plus still get great gas mileage.

I had another dealer check a noise coming from my front righ1t wheel. brought it in 8 times they could not find problem. had always had to live it a few days. left it at sheey, problem fixed first time

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!