Used Mazda CX-5 for sale near Gates Mills, OH under $20,000

I will preface this by saying that I hate going to a dealer to buy a car. That being said Aaron at Great Lakes Hyundai may have just changed my mind. The entire process was quick easy and straight forward. They told me that the goal was to go beyond the customer's expectations, which I figured was just a typical sales pitch. However, they proceeded to prove that it wasn't just a pitch. The deal I got was everything I wanted and then some (actually got more for my trade in than I expected). All in all I highly recommend stopping in if you want a good deal.

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Just picked up my car from Carface Auto Sales and I’m honestly so happy with it. Mario was awesome super easy to talk to, no pressure, and he made the whole thing feel simple. He answered all my questions, gave me honest advice, and made sure I was comfortable before I decided. The car is exactly what I was looking for and runs great. If you’re car shopping, definitely check out Mario at Carface Auto Sales you’ll be in good hands.

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.

Great dealer. Located vehicle on cars.com after selecting the year, make, model, ideal mileage and was able to find a good deal with Brunswick automart. The original car we had inquired about sold before we had the chance to look at it, but we were able to find another one that we loved even more! The sales team was very helpful and made the buying process very quick and stress free. Definitely recommend. If you check this dealer out make sure to ask for Richard or Tre!

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

When I went to SERPENTINI CHEVROLET to purchase a used 2012 SRX. I had really excellent credit. I made a big GIGANTIC mistake. On 4 APRIL of this year I purchased a used 2012 SRX with 145,000 miles on it. Going in to the deal, I did not realize how hard it was going to be to get someone to finance a vehicle with that many miles on it, and at 12 years old in car years. This SRX is considered to be an OLD, over the HILL motor vehicle on LIFE SUPPORT. In other words this 2012 SRX needs a MAJOR HEART TRANSPLANT. I am still getting loan TURNED DOWN NOTICES in the mail. It has been over ONE MONTH since I drove it off the lot. I am currently making the TURNED down NOTICES that keep coming in the mail into a big GIGANTIC roll of toilet paper.

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

I needed to know what the problem if any was with my Forester. The issues were evaluated and it was concluded that the car is OK

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

Sales representative was wonderful. I was very pleased with the purchasing process. The entire sales team was great. Finance person explained everything well. Not one bad thing to say about my experience with the Stongsville location.

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Maranda Seither and the Ken Ganley team are absolutely amazing to work with! This is my second purchase with Maranda! I love the Nissan Altima! Thank you!

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.

Excellent service from Mario at Carface Auto Sales. He made us feel at home and impressed us with his knowledge about cars and the buying process. Everything was quick and hassle-free. We will definitely return in the future! I highly recommend Carface Auto Sales to anyone looking for a smooth and professional car-buying experience.

Test drove a used 2019 CX-5 two days ago and loved it. However, the exterior had a number of scratches and no sunroof, which is a must. Came home, looked online and found an immaculate 2018 CX-5 with only 31K miles at a Mazda dealer 70 miles away. Test drove it this morning and brought it home this afternoon. Smooth acceleration, quiet cabin, absorbs bumps nicely. Feels like driving a much more expensive care. Touring model gives you all the features you would expect in a much more expensive car. Looking forward to many years of driving comfort and enjoyment. PS Took a very critical friend with me to check out the car, and he had nothing but praise for it.

We had such a great experience buying our Honda Civic LX here. Marcia made the whole process incredibly easy and stress-free felt like we were in good hands the entire time. Everything went smoothly from start to finish. 10/10 would buy from Carface Auto Sales again!

I bought the 2015 cx5 used a few months ago with 88k miles on it. Based on my research it should last up to 300k miles with regular maintenance and non aggressive driving. I have the grand touring trim in all black. It's a very good looking vehicle inside and out. Placement of gauges is very good and buttons/functions are easy to access. Temperature functions are simple and work really well. Good venting. Windshield wipers work fine but the intermittent timer sometimes seems to fluctuate either based on speed of the car or there's something malfunctioning. I can't tell to be honest. Storage is good and there's enough pockets, compartments and spaces for personal items. Overall the look and feel seems right on the bubble of being luxury. The handling is on the stiffer side made to give a feel of performance which it does. I get a pretty strong connection with the road. The turns are tight. It feels good to drive and it's even fun though I don't push that. I used to have a Mazda protege in the 90's and it gave that handling excitement despite its modest power. The cx5 reminds me why I liked that car. The lag when pressing hard on the gas is a bit annoying and the 0-60 time seems a bit slow for the 184hp 2.5l engine but once it gets into it's power band it goes. Gas mileage is very good imo. I get 26 mpg combined city/highway. Seats are comfortable enough though I might have chosen the touring model for the cloth seats instead of leather because items slide off the seats and I notice some wear and stitching tears that I'll need to have repaired. The adjustments with the seats are very good I think. I like the lumbar support. The hatchback works well but I would have appreciated an automatic open/close function. I haven't had a large hatchback before and it's a bit annoying having to force the closing if I have items in my hand. 1st world criticism certainly. The biggest issue with this model year (and I think all models up to 2018(?) is the gps and entertainment unit. It uses the old TomTom navigation system which is very clunky and too frustrating to bother with. I use my phone instead. The entertainment system works well enough but I'm surprised it included a CD player even in 2015. I don't listen to the radio or have a Sirius subscription so I mostly Bluetooth connect my phone for streaming music and navigation. It shouldn't be necessary with an integrated system already in place but the installed system is that bad. It's all made worse by the Bluetooth tech. It often disconnects for no reason and sometimes takes a minute or longer for the system to recognize my phone. Sometimes it will be connected but there's no sound, again for no reason I can see. Usually these issues happen at start up and once I'm driving a few minutes it works fine. If I watch a video on phone there's a big latency lag from the phone to the stereo. It's big enough that it's unwatchable since a mouth moves but the sounds come later. I have to disconnect bluetooth when watching a video which is a major annoyance. I'm planning on replacing the stereo head unit in the future which hopefully will solve all these problems. Overall it's really a great car.

They pay attention and respond! Service is always ready to help. Never feel like we are being pushed into anything. Will suggest to friends and family.

Purchased as my commuter vehicle, plenty of room for my work gear, very comfortable and a smooth ride to boot. easily getting 28-31 mpg is also nice!

I purchased a new 2020 Giulia QF online with no hiccups and with excellent service. The salesman was great as was his manager, and the process was seamless. I would buy here again.

Living in Orlando, you know it’s kinda hard not to have a car to get you from place to place, especially when you are trying to juggle work, school, and personal life. As a person who works in the medical field, and having to be around patients on a daily basis, be at church twice a week, and as a nursing student, be able to get to my classes, and Clinical’s in a timely manner, it’s kind of hard not having a car to be able to do the things that I need to do. So I went onto my company’s website and saw that we had an opportunity to purchase a car through offlease Orlando, and I have been praying since February 2024 to get a Mazda CX-5, and when I saw they had two available. I called and spoke with Briana the BDC Rep who was very pleasant, knowledgeable, and showed her eagerness to assist me, she made sure that I received a text and email to remind me of my appt and my sales rep. When I got to the dealership, I met with Orlando who was one of my sales reps, and he was partnered with Jarid who into the office showed, showed me around, explain to me how the process was going to go since this was my first vehicle purchase, and they really made me feel welcomed. As one of the cars was already sold, the one that I really wanted it was actually here still and just waiting for me to call it mine and take it home. I test drove the car and the car ran perfect no issues, I had a Carfax and it really was just perfect for me. The process of purchasing the car was smooth, easy, and didn’t take no time at all. I was able to purchase my dream car, the Mazda CX-5, and be able to drive home with a beautiful car. With graduation being December 2025, this is my first big purchase, and this is going to help me be able to finish my classes before graduation, be able to help me and get to and from work, be able to help patient with my own personal company called “iFirst Care”, be able to drive myself to church, and be able to have fun with my friends and family. Sydney who is one of the Sales Reps and also the “Repo Lady” made sure she checked on me to make sure that I was doing OK as I was waiting in the waiting room for my paperwork to be finished and finalized. Albert who is the Finance Rep make sure that I had all my documents ready and prepared and made the signing process so easy and smooth to the point that I did not break a sweat when I signed my life away Lol! When you visit Offlease Orlando at 8900 S US Hwy 17 92, Maitland, FL 32751, be prepared to be welcomed into the Offlease Orlando Family with open arms, you will have a great time, and be prepared for plenty of laughs, my time here has been amazing, and I definitely will be back!

Dropped off the truck, they serviced, I picked up, all good. In this day and age, good service is few and far between, thank you.

I’m 72 and have owned many cars including jags, Volvo, bmw, ect this is the nicest, comfortable car I’ve had, l suspect that kept in good condition and serviced correctly it will last many years, if you are looking for a reliable, attractive, zippy car then this is for you, l test drove all the similar cars and the cx5 was the car for me.

We bought our Mazda new after getting lemon law money back from a Ford Fiesta Fiasco. We love our Mazda and have had zero issues with it. At 107K miles now and runs great. We've only ever had to do normal maintenance on it and she still runs and looks great.

Peter was awesome I’ve purchased many cars in my life, this is the first one site unseen I was apprehensive but he took me through the entire process with confidence I would recommend him to anyone, Great experience he is a true professional!!! 👍😎

I recently purchased a used 2017 CX-5 Mazda and I LOVE everything about it. I have always been a Honda fan but after this purchase, I just like everything about it. It opened up new possibilities for the Mazda line. It is great on gas, especially for commuting. It is comfortable and there is a considerable amount of trunk/cargo space in the back. That in itself is a plus! I feel safe in this car and it is dependable.

Marcia was my sales rep and she was wonderful. From the time I walked in, everyone was very nice. Even the office manager remembered me from the time I came in before. Carface Auto Sales provided a great experience. I would definitely recommend them to anyone looking for a car.

My CX-5 is perfect for me. I love the look, the reliability and the brand. For a mid-priced car, the customer service is wonderful. Mazda has nailed the red and I love the apple car play.

Great car and great experience! Easy to work with and down to earth guys. Made a deal worth putting together and was not forceful on the things i made my mind up on. Great Doughnuts while waiting.

The vehicle is very comfortable and drives very smooth. I have never owned a Mazda before, but would very much consider getting another one in the future.

This is my second time there dealing with the same associates and it has always been wonderful. George is amazing; very helpful keeping me up to date on my vehicle. Bedford Volkswagen is the best.

This car met everything I wanted in a new-to-me car. It has AWD, a sunroof, heated seats (leather at that), a back-up camera, touch-screen double din with navigation, bluetooth, hands free connectivity, and a remote start is being installed. It is safe, reliable, and 100% functional for my needs. I have an 18 month old and 2 nieces I pick up daily from daycare/Kindergarten and they have a ton more room in the second row of my CX-5 then they did in my Subaru Forester. The hatch is also much bigger which allows me to take my sons full-sized stroller with me, if need be, on our outings. I absolutely love all the features. The only thing I wish it had was more pep. Don't get me wrong. It moves, but I am so used to driving turboed cars. (I also own a worked 2004 Subaru WRX that i LOVE!) so this thing not being the 2.5T is the only downside. However, without the turbo I don't need premium gas, so I know I am saving in the long haul. And, on that note, the gas mileage is fantastic. I was recently getting 20.1 mpg city driving and I can't ask for anything better because that is what I do most of. I love this car and will definitely be sticking with Mazda's for my new daily drivers!

Awesome service people were great fast tun around. Quality work friendly staff able to get my vehicle back the same day. Quality parts best place to get my suv serviced

Its a nice car but its false censor issues are terrible. I have 86k miles on mine is a 2017 Cx5 awd Grand touring. Paint chips very easy Battery does not last as long asbit should. I love it but I wish it was bigger! They should have 20 inch tires not 19 inch. Doors are very light and can open quickbon a wind storm.

I’m out of Saint Louis Missouri. I found this truck online and began inquiring about it. Gary “cap” was awesome to deal with and always called and texted back right away. Buying long distance I asked for a ton of videos and pictures and he provided them all no questions asked. They picked me up from the airport as a courtesy. I was hoping the truck would be as nice as it was in the pictures and videos and It was even nicer in person. I couldn’t be happier with my new Truck. Bob in finance was hilarious and offered a streamlined signing process and excellent tour guide info for the Cleveland area. I would buy from these guys again no problem. Ive been in sales for 12 years and I expect honesty and follow through of promises. This outfit nailed it! Thanks again Metro team!

Purchased my 2020 Mazda CX-5 while actually shopping for a Nissan Rogue. I Purchased from a Nissan dealership which I'll never do again if I ever purchase another Mazda. The vehicle was listed for $23,899.00 with 23,633 miles. Love the power and over all handling of the vehicle. The Machine Gray Metallic color is awesome as well.. Read alot of good things about the CX-5 as well as some horror stories. To soon to tell with just owning it a little over a month but hoping for the best time will tell..

Always helpful and convenient. When my tire was going flat they fixed problem no charge

Purchased new in 2019 touring model- have 76K on it - no issues so far. Changed brakes all around - plugs - one drain and fill on the tranny and changed the fluid in the transfer cases. Changed the oil every 6k. Info screen is dated but once you get used to it - its fine. Touring has the 17 inch wheels which gives it a good ride quality. Good buy!