Used Mazda CX-5 for sale near Loch Lomond, VA

I booked my 2023 Tucson hybrid in to this dealership with a check engine light showing whenever the car was started and with a check hybrid system light showing after a few miles of driving. I had tried to get these problems fixed at two other Hyundai dealers in the area, but neither had fixed the problem for good. Each had had our car for several days, and with no loaners available. This dealer fixed the problem in a few days, replacing a defective part, and thoroughly test drove the car (twice) to make sure all was in order. Would like to sincerely thank Miguel Paz, the service advisor, for this excellent work.

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

I was reluctant to try this dealer since they had a lot of bad reviews. I did notice most were for service and not sales so I thought I would reach out to sales. I was an out of state buyer and Antimo made it very easy. We agreed on a price, paperwork was emailed and physically mailed, no added fees, and I arranged for shipping. Brad, the finance guy did not push extra add-ons. Couldn't have been easier.

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.

I recently had the pleasure of purchasing a used car from Auto Heaven, and I can't say enough good things about my experience, especially with their amazing salesperson, Sergio. From start to finish, everything was top-notch, making this the best car-buying experience I've ever had. First and foremost, the selection of used cars at Auto Heaven is impressive. They have a wide variety of makes and models, all in excellent condition, which made it easy for me to find the perfect vehicle to fit my needs and budget. Sergio was incredibly knowledgeable about the cars on the lot, and he patiently answered all of my questions, ensuring that I felt confident in my choice. What truly set Auto Heaven apart, however, was their commitment to transparency and integrity. Sergio was upfront about the car's history, maintenance records, and any potential issues it may have had. I never felt pressured or rushed into making a decision, which is a stark contrast to some other dealerships I've visited in the past. This level of honesty and professionalism made me feel like I was in good hands throughout the entire process. Once I decided on the car I wanted, Sergio and the team at Auto Heaven made the financing process smooth and hassle-free. They worked diligently to secure the best financing option for me, and I walked away with a fantastic deal that fit comfortably within my budget. The excellent service didn't stop after I drove off the lot, either. Sergio made sure to follow up with me to ensure that I was satisfied with my purchase and that everything was going smoothly with the car. This level of customer care truly goes above and beyond.

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

The salesman, Mr. Hernandez, was extremely friendly, patience, and very knowledgeable of the Kona. He explained the Kona's feature which I didn't discovered or remembered from our exhaustive research of the vehicle. He explained how to use these features before and during the test drive. Mr. Hernandez did more than selling the vehicle to us. He sold Koons. They should be proud to have such a salesman on their staff, kudo. It's a team effort at Koons, the salesman, sales manager, and the financing manager. We didn't finance, but the paperwork was handled by the financed manager. It's all digital and we were given a flash drive with images of the signed documents. It's our first time buying from Koons. We started out with our long time Hyundai dealer from whom we had bought new vehicle previously. We made an offer which they accepted, then they said, "we made a mistake in MD vs VA sales tax." We are from MD buying from a VA dealership. Fair enough, it was an honest assumption mistake, but they didn't come back with an updated price. We had no time to waste, so we went to Koons. We could have financed and then paid it off after a few payments to take advantage of the HMF $1,500.00 incentive, but the time and effort weren't worth it. We paid cash.

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

My husband and I purchased a vehicle from this dealership and it was a great experience. Our salesperson Jeff was very knowledgeable and helpful, and our finance POC Sarah was wonderful also. The overall process was very smooth and we would definitely give them our business again.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

My salesperson Michael Watson made this experience on of the easiest I’ve ever encountered in purchasing a new vehicle . I knew what make and model I wanted to purchase ahead of time . We set the details for a visit and timing via text . There was no squeeze play or xx involved . I was in and out in a reasonable time . Great job by Michael in sales , Mo in finance and the GM, Andrew Payne who approved the transaction . Highly recommend this dealership

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

Looks sharp. Smooth ride. Comfortable for me as a driver. Perfect size for me as a single homeowner. Good gas mileage, averaging 27-32 mpg. Love the bright RED with black leather seats.

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

Have had our 2022 for 8 months now. It's been great, the fit/finish and ride are superior, IMHO, then my previous CRV and Rav4 vehicles. The only thing I would like to see is a touch screen entertainment center rather then the manual knob. The interior is well laid out with quality accents, feel and quiet, again far superior to our previous SUVs. So far it's been mechanically sound with no issues and we are enjoying it very much.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

For the most part I really like my 2013 Mazda. When I stop the car and try to turn off the ignition it doesn’t turn off the engine. In order to turn off the engine and electrical, I have to restart the cart and pump the gear shifter several times and then turn off the ignition. My wife used to drive a Mazda MPV had the same issue.

Super easy to sell my old car at Carmax, Dulles location. Highly recommend it! Outstanding customer service!

Great gas mileage. Interior is not overly cluttered. Exterior is stylish. Great value for the money. Rear seating has plenty of leg room. Would recommend

Such a joy to drive. You can’t go wrong with a Mazda. While the CX-5 is on the smaller side, it fits our needs and is so fun to drive. It looks sharp from the outside and has a lot of comfort on the inside. Technology options are good and it has a solid warranty but you won’t need it as Mazda is one of the most reliable brands on the road.

Outstanding Features in the Premium Plus Package. A sporty model, fun to drive with Automatic Transmission with Auto Manual Shifting, Steering wheel paddles and a Sport Mode. The Heads UP Display not only features speed but also Blind Spot warnings, lane warnings, Speed Limit Signs, hand on wheel warnings and programable Variable Speed Cruise Control. Safety features are numerous including side, front and rear crash mitigation, automatic braking and Rain sensitive Windshield Wipers. Interior appointments are numerous including both simulated manual shifting mounted on the center console gear shift and paddle boards on the heated adjustable steering wheel. The Mazda cx5 Premium Plus Package includes easy to use center console-controlled display, heated steering wheel, heated and airconditioned front seats and heated rear seats as well as Memory controlled seats, mirror and Heads Up Display adjustments for 2 drivers. The Door and console trim is designed to match the Leather appointed seats with matched stitching. The 2.5 Liter engine offers the power and acceleration you would expect from a premium model. Sport Mode is available with the push of a button. The control panel for the Display are center console mounted to scroll through options with the touch of a Game Console type mechanism. Audio is fully customizable. The Mazda App alerts you of tire pressure, oil level and service warnings as well as a remote start and remote lock features. Front seat leg room is better than expected, though rear seat leg room is limited. Rear seats with a 60/40 split fold easily without removing the leather appointed head rests. Control your variable speed control, audio options and phone integrated into the heated leather appointed steering wheel. The Dash Board display includes your safety features, maximum mileage, current mileage per hour, speed and RPM displays as well as several other warnings including speed limit signs. Built-in Navigation is available as well as Android and Apple Play. Set your lighting options in the auto mode as well as adjust the rain sensitive windshield wipers. An awesome Premium Ride at a Moderate Price, with appointments typically found in omly Luxury vehicles. I recieve approximately 22 miles per hour city and 32 miles highway for a 28 miles per gallon mixed driving.

I own a 21 Carbon Edition. Great vehicle. And worth every penny. I came from owning only Hondas. Traded in a 2021 Accord Sport SE with 7000 miles. I have 22k miles and have not any issues so far. I love the color, step in height, the look, the interior, the exterior. Average 29-31 on the highway. Best decision I've made concerning buying a new vehicle

Ion know wat the bad reviews are abt. I just purchased a 2020 malibu RS from them. The experience was pleasant some laughs and good customer service! Car was up to par and didn't see or hear anything out of tune to normal driving conditions. The selling point tho was the warranty! Low miles on car please that great warranty! Read the reviews but go in for yourself! Stop thinking others bad juju is your problem too. Just be smart when buying. I had a good one I recommend them to everyone. My salesman name was David

I recently purchased a used 2017 CX-5 Mazda and I LOVE everything about it. I have always been a Honda fan but after this purchase, I just like everything about it. It opened up new possibilities for the Mazda line. It is great on gas, especially for commuting. It is comfortable and there is a considerable amount of trunk/cargo space in the back. That in itself is a plus! I feel safe in this car and it is dependable.

Very friendly and great experience. Our salesman Cedrick Marcelin was awesome. We felt very comfortable and at ease the whole time.

Being previous mercedes owners for years the Mazda was a shocker ! Comparable in style, ride and comfort we were both shocked . The only drawback is no touchscreen once i got used to it - don’t even notice now and the way the design is in my signature turbo you don’t need to divert your eyes from the road - everything easy to use sleek and uncomplicated. the bells and whistles are fun and handy GPS and road noise better than my C class Mercedes. So far so good - winter is coming so i’ll see how she does in snow- fingers crossed.

The way car buying should be!

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

We bought our Mazda new after getting lemon law money back from a Ford Fiesta Fiasco. We love our Mazda and have had zero issues with it. At 107K miles now and runs great. We've only ever had to do normal maintenance on it and she still runs and looks great.