Used Mazda CX-5 for sale near West Jefferson, OH

Overall good dealer. Greeted and welcomed like I mattered. Did all the sales person could do to get the deal done. Even though I don't get approved for the loan.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

Exceptional Service and a Great Experience! I recently purchased a vehicle from Ricart Chevrolet used cars, and I couldn’t be happier with the experience. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. They took the time to answer all my questions without any pressure, making the entire process smooth and stress-free. The sales team and the Used Car Manager James was knowledgeable and transparent, helping me find the perfect car that fit both my needs and budget. The financing process was quick and straightforward, with no hidden surprises. I really appreciated the attention to detail and the commitment to customer satisfaction. I highly recommend Ricart Chevrolet to anyone looking for a great vehicle-buying experience. Their dedication to service and making customers feel valued truly sets them apart. I’ll definitely be returning for future purchases!

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

Jolie is always pleasant, professional and so easy to work with. Service department very informative.. Kept me updated on progress of their work and any extra work that needed done. Made sure to get the on prior to completing extra work. Always have had a great experience when going in for service on my vehicle.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

I would give John Bechtel 5 stars as he was super helpful in the car finding and purchase process. The extended warranty sales was way too lengthy.

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

My experience with Becky White throughout the buying process was fantastic. She was honest, truthful and knowledgeable. More importantly she didn’t pressure me about anything. I really enjoyed the fact that she let me test drive the CX-50 by myself. Also, there was no pressure to buy the additional “add-on” items and services. I felt very comfortable at this dealership and would recommend anyone looking for a vehicle to give them a look.

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

My salesman Dean is great. He has been my salesman now for 3 cars. He always finds me the car I want at a great price. He cares about his customers. I highly recommend him and will continue doing business with him. Today he helped me become a proud owner of a 2025 Toyota Land Cruiser. Thanks again Dean for helping me get what I wanted.

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

High volume operation. Willing to negotiate. Helpful staff. On the downside, the car (a ‘22 Mustang GT) smelled like a 1 star motel that rents per hour It really needed to be detailed prior to showing yet was on the lot @60 days. I’d buy from them if the car was acceptable.

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Very friendly sales staff. Ask for Jason at Germain Mazda. He is very knowledgeable about their product. Friendly and pleasant to work with.

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

Leena has been the best! Always professional and willing to walk me through details of auto's I’ve been interested in.

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

On August 8, I had tire and alignment services done. I was treated well by Lacy Sanker. She was polite and knowledgeable. She also made sure that I could use my coupons.

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.

Michael provided excellent customer service from booking my appointment through the service being completed. The service was done on a timely basis and resolved my headlight issue.

Purchased as my commuter vehicle, plenty of room for my work gear, very comfortable and a smooth ride to boot. easily getting 28-31 mpg is also nice!

Best car purchase I’ve ever made and would buy another Mazda CX-5. Still fun to drive and reliable. Many friends have bought one after driving mine.

Worked with Sulayman Nyang as a remote buyer. Sulayman readily offered to take videos of a walk around of the vehicle including startup as well as all closeups that I asked for. He made sure all questions were answered and process ran smoothly.

Richard Norman has been my salesman for my past 2 and now my 3rd Honda CRV. His customer service, professionalism and entire deliverance from start to finish is nothing but excellence. His knowledge of the vehicles is top quality, and he answers all of my question completely. I can be a handful. Richard Norman thank you for making me a priority

I bought the 2015 cx5 used a few months ago with 88k miles on it. Based on my research it should last up to 300k miles with regular maintenance and non aggressive driving. I have the grand touring trim in all black. It's a very good looking vehicle inside and out. Placement of gauges is very good and buttons/functions are easy to access. Temperature functions are simple and work really well. Good venting. Windshield wipers work fine but the intermittent timer sometimes seems to fluctuate either based on speed of the car or there's something malfunctioning. I can't tell to be honest. Storage is good and there's enough pockets, compartments and spaces for personal items. Overall the look and feel seems right on the bubble of being luxury. The handling is on the stiffer side made to give a feel of performance which it does. I get a pretty strong connection with the road. The turns are tight. It feels good to drive and it's even fun though I don't push that. I used to have a Mazda protege in the 90's and it gave that handling excitement despite its modest power. The cx5 reminds me why I liked that car. The lag when pressing hard on the gas is a bit annoying and the 0-60 time seems a bit slow for the 184hp 2.5l engine but once it gets into it's power band it goes. Gas mileage is very good imo. I get 26 mpg combined city/highway. Seats are comfortable enough though I might have chosen the touring model for the cloth seats instead of leather because items slide off the seats and I notice some wear and stitching tears that I'll need to have repaired. The adjustments with the seats are very good I think. I like the lumbar support. The hatchback works well but I would have appreciated an automatic open/close function. I haven't had a large hatchback before and it's a bit annoying having to force the closing if I have items in my hand. 1st world criticism certainly. The biggest issue with this model year (and I think all models up to 2018(?) is the gps and entertainment unit. It uses the old TomTom navigation system which is very clunky and too frustrating to bother with. I use my phone instead. The entertainment system works well enough but I'm surprised it included a CD player even in 2015. I don't listen to the radio or have a Sirius subscription so I mostly Bluetooth connect my phone for streaming music and navigation. It shouldn't be necessary with an integrated system already in place but the installed system is that bad. It's all made worse by the Bluetooth tech. It often disconnects for no reason and sometimes takes a minute or longer for the system to recognize my phone. Sometimes it will be connected but there's no sound, again for no reason I can see. Usually these issues happen at start up and once I'm driving a few minutes it works fine. If I watch a video on phone there's a big latency lag from the phone to the stereo. It's big enough that it's unwatchable since a mouth moves but the sounds come later. I have to disconnect bluetooth when watching a video which is a major annoyance. I'm planning on replacing the stereo head unit in the future which hopefully will solve all these problems. Overall it's really a great car.

We had a great experience buying a new CRV. Salesman, Richard Norman took excellent care of us and made the process easy!

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

We had one of the best experiences buying a new car than ever before. Germain Mazda of Columbus and their salesman, Raul, made the whole process, seamless and efficient. I would recommend this dealership to anyone looking for a new Mazda.

Have had our 2022 for 8 months now. It's been great, the fit/finish and ride are superior, IMHO, then my previous CRV and Rav4 vehicles. The only thing I would like to see is a touch screen entertainment center rather then the manual knob. The interior is well laid out with quality accents, feel and quiet, again far superior to our previous SUVs. So far it's been mechanically sound with no issues and we are enjoying it very much.

What an amazing experience from the first contact to driving off the lot with Deshawn and Drew at Ricart. Both gentlemen were extremely thorough, genuine and answered all of the 57373 questions that I had. They also walked me through step by step and left me feeling like I was being heard and not just a dollar sign which is something that doesn’t typically happen during the car buying experience. . I enjoyed my experience so much that four days later I went back and purchased a car for my husband!! The experience for my husband’s car was beyond top notch! After being taken advantage at another dealership my husband was extremely hesitant to purchase a car. Once again, Deshawn and Drew were with us every single step of the way, answered all of our questions and were extremely honest with us. My husband found a car online he liked but after talking with Deshawn, realized it was not the best route. Deshawn made a list of my husband’s top wants and found the perfect car for him! The car was on the Newark lot. Many thanks to Tasha for driving out and getting it for us. If you need a car, go see Deshawn and Drew; you won’t be disappointed.

Very impressive mid sized SUV. Very solid handling, great on gas, and looks solid. Very happy with the purchase. I looked at many others in the same class and I thought this was the best looking, had the best interior set up and is economical. Very happy with the purchase. Definitely would recommend.

My experience was great. I knew as soon as I saw my car that was the one. The people were very informed, kind and helpful.

I recently bought a 2021 CX-5 from Jacob Carver. Jacob was extremely knowledgeable and made the buying process easy. Price was competitive. I would definitely recommend Jacob and Byers for your car-buying needs.

Great gas mileage. Interior is not overly cluttered. Exterior is stylish. Great value for the money. Rear seating has plenty of leg room. Would recommend

Had a great experience buying our Cx-5 here. The sales process was hassle-free and not pushy, and the financing process was transparent. If you are looking for a Mazda - highly recommend Byers.

I have the Premium Plus. Non-turbo, but I don't really feel like I'm missing anything. It still has a "Sport" setting, in case I want to be peppier. It is truly a great ride and a beautiful car. Remarkably quiet and smooth. Nice, comfortable leather seats. Great Bose sound system. Good smart features. The blind spot beeping was annoying, but I was able to turn it off (you can turn off many of the sound and a few of the safety features). Way easier to learn the features than my old Acura, which I drove for 11 years, and it still confused me. The reason why I didn't rate the interior and comfort as a 5 star is because 1) it needs a little more armrest and compartment space, than it currently has, 2) the cupholder is set back in front of the arm rest, making it a little tough to get the beverage, and use that small armrest properly, 3) Once you sync your IPhone to the car, apple play takes over and its really tough to get out of it to use non-apple features like Sirius or the radio (yes, the radio!), and 4) it could use a little ambient lighting (but there are built-in areas so you can retro-fit).