Used Mazda CX-9 for sale near East Dundee, IL

I made an appointment for an oil change & my car was making a sound when braking. Carlos went above and beyond to have my car inspected & find out exactly what the problem was. I have never been disappointed. I know I?m in good hands with Carlos!

Great experience. Ubaldo was great to work with, very helpful, knowledgeable and not pushy. Would highly recommend!!

All work required to make my vehicle repairs and checks complete and correct we’re performed to my total satisfaction while I waited in the comfortable customer waiting area as work was supervised under the outstanding guidance of Service Advisor Oscar Galatia. As a regular customer at the service department I always ask for the consistently courteous and flawless management of my vehicle requests by Oscar Galatia. Under Oscar’s guidance from his earliest work with Autobarn Mazda of Evanston to date, I never have had to return to him with a complaint that the work had been done poorly, with mistakes made, or required work not having been done at all. Yes, good work by mechanics have made that possible, but only under the tight, intelligent, direction and inspection of Galatia. He also has a pleasing and satisfying way of dealing with all of his customers whom I have observed close up when I have regularly waited with other customers to have their vehicles worked on and returned. Because of Oscar and the work results he has managed and produced, I have frequently recommended Autobarn and it’s excellent service work and Service Advisor management to others who need a place recommended for consistently good prices, management, and charges. I suggest that management do whatever it can to retain the services of its multi-talented and perceptive Service Advisor Oscar Galatia. He is well trained, experienced, intelligent, and dedicated as I have seen first hand when he has worked with me. He also seems to work in great harmony with his fellow supervisors and support personnel.. Dave Sutor

Darien was professional, knowledgeable and engaged in the entire process. Darien even agreed to come in on his day off to meet with us. At Biggers, there is no pressure and no hidden fees - a welcome change from other dealers. Joe made sure we had answers to our financing questions. Thanks!

Owned this cx-9 for a year and a half and bought it new. I am constantly shopping for a new car, not because I don't like it, but I am of the belief that the best time to shop for a new car is when you don't need one and you're not unhappy with the one you got. I have not had any problems with the CX-9 and my only gripes about it are to do with the size. It's a little smaller than I'm used to. I'm 5'9", which is by no means tall, and I have to duck so I don't hit my head getting in and out but that could be remedied by lowering the seat which I don't care to do. I also regularly hit my head on the open liftgate. So yes, it's smaller than something like a Grand Cherokee or Explorer or the Highlander of the same model year but it's also a much better value, much better made and much, much, much better to drive. I live in an area with twisty hilly roads and I use the paddle shifters constantly. This is a fun car to drive. And it performs better than my parent's new e-class Mercedes. It's also more comfortable than that and easier to get in and out of for me. If you've got a ton of kids and junk to haul around, you're probably going to find this too tight but otherwise if you need a mid size SUV and you care about performance and overall quality, this one has your name all over it. For years and years I've had full size trucks so I'm used to sitting up higher and having an enormous cabin but I've been looking at them lately, even the ones with price tags nearly twice as much as this one's was and they just look and feel like such junk in comparison to the Mazda. Despite the smaller size, I haven't really run into very many scenarios where I didn't have enough space for my day to day needs, including taking home some 2x6 lumber which fit easily on the inside resting on the console. It's just that it's not as roomy and high up as competitors. So that's your tradeoff. It's a better made, better performing vehicle just that it might be a little smaller and not as spacious as you were hoping for. I really can't think of anything else to really complain about.

It was great friendly staff and George was great . It was a great experience and I love how fast they the worked. I would and have recommended this dealership to a few of my friends. And they brought cars also🎉🎉

Upgraded from the CX-5. The CX-5 proved to be a reliable daily driver, that provided comfort and a sporty drive. We just need more room. So the CX-9 was the logical choice, and we ended up getting the Signature. The 3rd row is great for small kids only. The rear captain's chairs are great. The car does look good, drives well, the turbo has enough power to move it effortlessly no matter how steep the road. The only complaint I have are the front seats! They are too stiff and after a long drive 4+h, I need a break because my tailbone was killing me. Switched drivers' same story with the wife. So bought a kit and tilted the seat a little more than factory and that seems to have solved the issue. I am thinking about finding some CX-5 seats and swapping them out. Otherwise, the car has performed well, no mechanical issues in 30K miles. Your normal oil change and a set of tires. In conclusion, if you need a daily driver with some more room, that is reliable, looks good, drives well, ......this should be on your radar to consider.

Needed help with cost of rear wheel alignment. But salesman would not consider any help with a price drop to help me cover the alignment as was noted by mechanics.

fully satisfied with my ourchase; the product performs as expected, is reliable, and worth the money - my only complaint is that the seats need better cushoning, after 1.5 hours of driving you van start to feel it on your tail bone.

Victor and Chase were both superb in selling us a Mazda CX-9. Highly recommend Napleton’s Mazda in Palatine.

We had a great experience at Autobarn Mazda! Jefferey Williams was great and very knowledgeable, and really helped us get the exact car we were looking for. Ross Conlon was also very helpful and made our experience wonderful. 10/10 would recommend anyone to come here to get the car you’re looking for!

Always professional, always timely, always well cared for, always a pleasure. This is the only place I will allow my car to be serviced. Thank you!

No problems. This is the second Mazda 9, I have owed. It's been a pleasure to own and drive. Never had one single problem and would buy again.

The Best and Easiest car buying experience. Darien Ivery was our salesman. Very Friendly and so helpful from first contact to last. Jim Casey the business manager was also very friendly and helpful. NO GAMES!!! Both men were honest and upfront about everything. That is an extraordinary thing to find when buying a car!

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

Service at Kia Willowbrook has been great with Luis overseeing our vehicles. We were at another dealership and had difficulty getting warranty work done correctly. We brought the vehicle to Luis in Willowbrook and he not only completed the job, but went the extra mile to research solutions and manage the process from start to end.

I was helped by OJ, it was my first time buying a car from a dealership. OJ ensured it was a good experience, I felt welcomed and understood everything that was going on however; should I have receive an email by now to receive the account set up of my car payments?

Great car. Comfortable in the city and on long road trips. Outstanding handling and great pick up. As close to handling like the sports car I had when your. Love it. Haven’t had a car as much fin to drive since my Triumph

Great service Steve took care of my suv .Great job would always go back again

Came in and they help me right away! Was a relatively quick process and they helped me with any questions. Haven’t had a service like this before. Working with Chase he understood the different criteria’s and considered all them! Chase was willing to go above and beyond to find the perfect car for me. (If you are an international and looking for a car this is the place to go, they have knowledge and all visas and what is best for you!)

I went in order to get a used electric car, and got a very nice one for a good price. They were willing to lower the price for me and remove several fees. Thank you, Steve!