New and used 2025 Mazda Mazda3 for sale near Oak Grove, VA

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

Super friendly, super efficient. And you washed my car!! I will definitely continue coming here for my service. Thank you!

Quick, easy and convenient. Very helpful staff. Don't feel like I'm being overcharged or having unnecessary services added. Agents communicate status frequently and clearly

Great customer service whether purchasing or repairing....Fitzgeralds gives the best ...4 cars and counting.. i will only purchase here! Any problems, I call Kim...a service expert...any great cars...our salesman John...people make your business!

The sales Person was very knowledgeable bought a cx-9 here at Fitzgerald Auto Mall and the service was very Constable I had a trade of a Mazda CX-5 and the appraisal was so smooth. My experience on purchasing the Mazda CX-9 was very smooth. From the Greet as I walked to the dealership till I left finance the no haggle is known here.

From the initial purchase of my car to this last scheduled service I couldn’t be more impressed with the attention to detail and the friendly assistance with my questions or concerns.

Ryan was extremely helpful during our recent visit while our CX-5 was getting maintenance checks. Appreciated all his efforts as I had my children with me.

Deborah is super friendly and patient. She understood our needs and explained us everything in detail. She also worked with her supervisor Tori to make sure our needs are met. The experience was personal and we are happy with that.

The service was great and fast. There was not extra add-ons that some dealership try to get you to buy.

I like the fact that I can get a loaner car when my car has too much work to finish in a day. I like the fact that now we can see a video of the problem before the work is done. I have not had any problems with the car breaking down and I think that is because the mechanics are conscientious in looking out for future problems.