New and used 2025 Mazda Mazda3 sedans for sale near Chevy Chase Section Three, MD

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

We unfortunately had two old Mazdas which were purchased from Gaithersburg Mazda that died. They tried their best in the service department (which by the way is also a 5-star department) to repair them but the writing was on the wall. We needed two new cars. Maynor Guzman was just the most caring and knowledgeable salesperson we met since being an ongoing customer there. No matter how much time we needed to make a decision or asked to test drive more than one vehicle, he was very accommodating and then some. And his service didn't stop there. Gave us his card should we have any questions on how some of the technology works. I cannot say enough good things about him and the entire staff.

Todd Patton is the best sales rep ever he went out of his way above and beyond to pull strings to get me the car I wanted before it was supposed to be released

Quick, easy and convenient. Very helpful staff. Don't feel like I'm being overcharged or having unnecessary services added. Agents communicate status frequently and clearly

From the initial purchase of my car to this last scheduled service I couldn’t be more impressed with the attention to detail and the friendly assistance with my questions or concerns.

Super friendly, super efficient. And you washed my car!! I will definitely continue coming here for my service. Thank you!

Heritage Mazda surprised me every step of the way. I came here today not very optimistic about getting a vehicle and the reassurance and positive energy that Dave Hevi gave me from the start kept me interested. After several test drives and laughs and being an actual person and not just a salesman I was able to walk away with the car I wanted and never felt as if I was being used. I recommend anyone that is looking for a vehicle and not too sure about their decision to come and sit with Dave Hevi and Heritage Mazda!

The service department staff is always courteous and professional. I have never has a bad experience.

Great experience with mazda Catonsville. And Kalyan Anthony one of the agent there is very accommodating and helpful. I am very pleased with his assistance. Two thumbs up.

Great experience with Jacky !! He was fast and very thorough and professional.I recommend him for all car needs

Adam and Akiel are quite great and made it hassle free buying process, thanks again.

Mike Hamilton was extremely helpful. Would recommend him to all of my friends. Loved the information and the space to make a decision without permission

The cars I browsed all looked great! I’ve been looking for some time but I’m still on the fence. Through my browse at the dealership everyone was very nice and accommodating. I’ll be coming back to buy a car soon!

Richard Wade was an excellent salesman! Even though I told him I was not sure that I was ready to buy a car, he patiently explained the car’s features and answered all of my questions without making me feel pressured. He noticed a scratch that I had not seen, and had it repaired. When we were going through the settings, he made sure that I knew which ones were most important for me and set them up. Richard knows the car and how to make sure the car is right for the customer! Great experience!

Absolutely the best experience I’ve had at a dealership and I have bought a lot of cars over the years. I have to admit I dreaded buying a new car and shopping around but this dealership - salesman (Shan) and finance department (Lenny) were very friendly and knowledgeable; as well as not pushy which made this transaction that much easier. I’m very satisfied with my new car and the purchase price I received. I will definitely return when it’s time for a new vehicle. Thanks for making my experience and dealership stigma a happy one!!

I cannot retract my previous review but the service manager at Rich Morton Mazda is phenomenal and does everything he possibly can to mitigate my recent situation/car issues. He has worked on my vehicle himself and working with me to make sure we come to some sort of resolution. I truly appreciate how customer forward he is.