Used Mercedes-Benz AMG CLA 35 for Sale

Over the last three years Rick has helped me restore a 2003 G 500, he has always been attentive, responsive, and even curious about my project and gone above and beyond his station to help me solve odd issues with a 13 year labor of love. My experiences were always so great that I entrusted "Cookie" and Rick to repair/upgrade a Ferrari 360 while I was out of town, Rick gave me pictures and facetime updates on the work - they did a great job. Last Friday I called about a auto question and Rick let me know that a low mile 2015 G 63 had come in to the dealer (one of my dream vehicles) so I went in to see it. Rick introduced me to the GM Don and he let me take it home for the weekend...well, apparently Rick and Don knew that 560 lbs of torque was more powerful than my will power and no self respecting "car guy" is going to give up a fantastic price on a 7,200 mile loaded G 63 with upgraded leather and carbon fiber (if he can)...so Rick checked in with me over the weekend several times, and ultimately sold me the truck at his service desk on the next Monday morning...I'm guesssing it's the first time a G 63 sold accross a service desk (of course Rick sold me the wheel protection package). I am happy to tell this story because this is how a authentic sales relationship works, I would not care about the G 63 at the dealer if I did not know that Rick cared and knew about my automotive interests. This spontanious sale was a long time building.. it's built over years on several cars. And to be fair, I would probabaly bought it from Vito if he was not having his little boy that exact weekend, he has always been great about the soft sale trying to learn about my interests to see if I would upgrade. Congrats Vito!

Very nice and informative. Didn't try to upsale or add on any extras. Quick process to buy a beautiful clean upscale car. They were very eager to please! I am so happy and excited about my X3 and it was in excellent condition when we went to purchase! :)

I was looking for loaded S550 on cars.com. Found one at MB of North Olmsted. They hooked me up with Shawn Blum and a week later the car is standing in front of my house.Beautiful Magnetite Black, fully loaded. Got a great deal on the car, it is in superb shape. I was a bit skeptical about purchasing a high end car without seeing it in person, but thanks to the excellent sales experience provided, I found the required confidence. Thank you Shawn and MB of North Olmsted.

Over the past 17 years, our extended family and our businesses have leased and purchased a variety of vehicles through Knauz BMW, as well as Knauz Continental and Land Rover Lake Bluff. In our geographic location between Milwaukee, WI, and Chicago, IL, there are multiple luxury dealers from which to choose, but Knauz consistently outperforms the rest in customer satisfaction, vehicle service, and expertise. The dealership is well equipped with a professional and family-friendly customer lounge offering all the comforts of home while you wait for service or shop, and the atmosphere is updated and high-end without feeling pretentious. All department staff are friendly and greet you with a smile, even just in passing. The diversity of the sales staff provides a well-matched personality for any customer looking for an easy and enjoyable shopping experience. At Knauz BMW, the service department is unmatched by any other in the area. They will consistently go above and beyond to make sure that your vehicle is serviced properly and on time, including picking it up and bringing it home for you when you cannot make time in your calendar. Most recently, I had the pleasure of working with Matt Pudlo while considering a 2016 BMW M3. Matt took the time to get to know me personally over several visits and test drives, with no pressure to make a decision. His extensive M Series expertise and infectious enthusiasm for the product supersedes that of any client advisor I've ever worked with at Knauz, and it was ultimately his keen perception and understanding of what I was truly looking for that had me driving (or flying) away in an M3 instead of the 340i I had originally considered. At all phases, including post-purchase, Matt has gone above and beyond to ensure my satisfaction and exceed my expectations, thus solidifying my loyalty as a Knauz customer. Ultimately, the depth of his knowledge and his sheer excitement for what distinguishes a BMW from other brands makes buying a car with Matt a trustworthy, easy, and (above all) fun experience. For my most recent purchase, I also had the pleasure of working with two additional charming professionals, Doug Kamp and Curt Laczniak. Also, Fred Troccoli and Antonio Lopez in service took great care of me while my BMW X5 was in service.

Brandan, Thank You for ensuring that my buying experience was exactly what I needed and demanded! I told you why I was there (Purchase a 2nd Vehicle), what I wanted (this was clear from our call before I came in), and quickly closing out the deal (I was with my son and WOULD NOT be sitting around for several hours and impacting my day with him) was my highest priority! Unlike a lot of sales people who ONLY hear what they want, and say what they think you want to hear, you we much the opposite! Your focus from the word go, was to ensure that my requirements were met. I can't tell you how much weight that carries in doing future business with you and/or sending referrals your way! Thank You again for making what can be an awful experience a Home Run! I Appreciate You! Scott, You didn't miss a beat in the handoff with Brandan! You were so focused on getting me out of there quickly that when you "ran to get something", you Ran! That fires me up! I was also very impressed that you cared enough to dig in and understand the specifics of my deal, and my plans in the next 30-60 days.... Then you provided invaluable guidance, and for that I Thank You! You made for the perfect closer to the deal, and I can???t thank you enough! Well Done Dean Team of Brentwood, You???re Doing it Right and Hiring the Perfect People to Help You Keep Doing It!!!! Brian M. April 15th 2017

I was impressed with the whole dealership. I let Nick J know that I was just interested in looking around. He offered to answer questions which I had a lot of. Thank you! Very comfortable experience.

Excellent service, vehicle came in for scheduled maintenance and a couple of issues I wanted addressed before a long road trip up the east coast. Turnaround time was excellent.

John Chaffo is excellent. He epitomizes customer service!