Used 2021 Mercedes-Benz C-Class C 300 for sale near Tustin, CA

This review is long overdue. Dominique Torres has assisted us multiple times since we got our EQS about a year ago, and each experience has been outstanding. She’s always been a pleasure to work with – easy to reach, quick to respond, and proactive in providing timely updates. Most recently, I had an issue with a headlight. I called Dominique in the morning, and she told me I could bring the car in later that same day. I stopped by House of Imports after work, and Dominique promptly received the vehicle and took care of everything. She even offered a courtesy car in case mine needed to stay overnight, but the issue was resolved in about 30 minutes, and I was back on the road in no time. That’s what excellent service looks like. In recent years, I’ve noticed a general decline in customer service across many places – but not here. Its’s refreshing to work with someone like Dominique who consistently goes above and beyond. This is exactly how you retain clients and turn them into repeat customers.

This car met all of my expectations. This car is very reliable. All of the features are great. Love the color. Smooth ride on the road

We want Axel! We have been in the market for buying a used car and had the chance to interact with a lot of used car salesman that left a sour taste. Coming into Cerritos Nissan, I was on my guard because of the predatory experience in this industry. However Cerritos Nissan does it different. After talking to a car sales agent named Axel on the phone, he clarified that unlike other used car companies Cerritos Nissan does NOT have MANDATORY ADD-ONS to mark up the price you see online and was also able to send us *custom* photos of the car we were after. When we arrived to the dealership we were greeted by Axel who was ready to tour with us (did not make us wait) and was extremely knowledgeable and patient as we examined the Vehicle in great detail. Axel is a different breed in terms of how genuine he is about the cars he sells. When we noticed defects in the car he did not brush us off and talked to his manager to see what he can do for us. After 2 visits to the dealership we purchased the car and ever since Axel has been there along the way, checking up on us. The rest of the crew in Cerritos Nissan is also great, hardworking, professional and are multiple tiers above anything else we have seen during our car search. I highly recommend Nissan Cerritos for their honesty and professionalism and if you are looking for a knowledgable, attentive and honest car sales agent ask for Axel!

This is my second Mercedes-Benz. It’s absolutely the most incredible car I’ve ever owned. I was blessed to be able to custom order this car to have everything I wanted and more inside and out! It literally came straight from Germany to the dealership for me. It drives like a dream. It’s absolutely gorgeous. The technology inside is so amazing! It can drive economically. It can drive more sporty if you want it to. It has so many options and settings for drivers of all kinds. Needless to say, it’s pure luxury inside. You’ll feel incredibly spoiled!

Great service, very efficient, friendly, and polite staff. I appreciate having the Technician explain the matter to me in person. kick xxx coffee machine.... too bad they don't offer danish or donuts like they used to do.

Not enough miles driven to fairly evaluate but look forward to driving when weather is better. I have high expectations! I'll need time to get used to the console controls.

Working with Josephine was excellent. She worked hard to find the car I wanted. She was a great communicator and she made me feel comfortable during the whole process.

The VIP new car buying experience I received at Fletcher Jones Mercedes of Ontario was one I will never forget! Having recently bought my brand new car directly from the dealership's General Manager, I had the privilege of receiving the VIP treatment from start to finish rooted in a true "collaborative effort." Teamwork made the dream work whereby the GM, Mr. Ted Moreno, lead his sales team with a hands-on approach to personalizing my purchase designing and ordering my dream car right alongside me! Each player on the sales team were highly professional, attentive, and experts in their respective roles that made the purchase of my custom built GLC Couple a joy and changed my car buying experience in such a way that I will continue to purchase and refer others to this BUY MERCEDES! Thanks to GM Ted Moreno, Addi Mimi, Ken Lau, Jonathan Graham, Emad Dagher and finance agent Shami Ramirez for and EXCELLENT Team Effort that speaks volumes about why I HIGHLY RECOMMEND this dealership and made me an extremely satisfied customer!

Honest and straightforward. They made sure the used care we bought was operating correctly before they sold it to us.

Love this place , love the service, love how fast my process was to get into my M4 .best dealer I’ve ever made business, super polite , humble and very respectful, they even car washed the vehicle, man come one I was like whatttt!!! Super happy I drove out from Hollywood and I was not disappointed. Check it out for yourself!!!!!!

We had an excellent experience all staff very helpful and friendly. It's was the best experience we've had at a dealership. They are so straight and transparent about everything we've asked. By far they exeded our expectations.

Superb all the way around!!! Never had a more pleasant experience with a dealership. Giovanna, Greg and Fred all amazing.

Crystal for very nice and helpful. She explained everything very throughly. I will be definitely asking for her again.

Albert was great in assisting me with my new Tesla! Couldn’t have asked for better service.

Every one who we talk to in the buying process was great ! Definitely will be back soon Thank you

Excellent treatment I personally care so much about customer experience And I was not disappointed I came as a referral from a friend to buy my first Mercedes-Benz from Ali Mosavi and I’m very pleased He was able to negotiate prices for me without any pressure, making sure I was comfortable with the agreement The car it self it’s amazing, him and his manager David Gonzales went out of they’re way to find me a great deal I would definitely continue recommending them

William in the service dept is and always has been the model ALL of your service representatives should follow, especially the younger guys! William truly does care; he listens and goes the extra mile to help and fix whatever he possibly can- we've been dealing with Will since 2017 and wouldn't want it any other way- he's the best- HE is the reason why we stay at GMC. -Salvador and Priscilla Elias

On November 25th I went to the Mercedes on Ontario, and was looking to buy an electric car around 7pm in the evening, I was looking at the EQB 350 when this very nice sales representative Abel Vargas helped us and was very nice and interactive explained to us what was good about the electric vehicles, at the end of the point of buying the EQB 350 the transaction at around 2am Black Friday after hours but I will like to mention excellent and outstanding sales person human being his name is fadi batarni I had a situation where I had to call him, a couple days after but was out of town but still answered right away, like always nice friendly and helpful manner, and I really appreciate the help and appreciate the huge help on purchasing my EQB 350 Thank you much guys I really like my car.