Used 2022 Mercedes-Benz C-Class C 300 for sale near Hidden Hills, CA

On Friday, April 18, 2025, I took my 2017 GLE350 Mercedes to W.I. Simonson for a routine service and to have a problem with its interior lights fixed. The service writer, Gore Srmabekian, explained the service to be performed and the additional diagnostic work needed to isolate the lighting problem. Throughout the day Gore kept me informed about the progress being made and assured me that everything was being done to complete the diagnostic work and fix the problem before the end of the day. Unfortunately, the problem turned out to be more complicated than Gore first thought and involved disassembling the dashboard, thus necessitating that the car remained over the weekend. Gore was extremely apologetic and assured me that the problem would be fixed the following Monday. On Monday, Gore called to inform me that the technician had found the problem and fixed it, but it would be Tuesday before all the interior parts were reinstalled. On Tuesday, the work was completed, and I was able to pick the car up. When I arrived, Gore was extremely apologetic about the inconvenience and delay. To show his appreciation for my patience, Gore waived the diagnostic fee (a savings of more than $300) and charged me only for the routine service. Unfortunately, when I got home, I discovered that the center console stowage compartment would not open. I called Gore and he arrange to have the problem fixed the following Friday. At mid-day Gore called to inform me that additional parts needed to be ordered from Germany, and the car would not be ready. Finaly, on May 9th, the needed part arrived and was quickly installed. Although this experience was an inconvenience necessitating numerous trips back and forth to the service center, the courtesy and professionalism Gore showed me was above and beyond the call of duty. Not only did Simonson waive the cost of the new part and the labor to install it but treated me to Uber rides back and forth to my home each time.

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

Carlos is the best! Great car buying experience. Made it easy from start to finish.

C Class Mercedes are great vehicles. My last one lasted 7 years and 300,000 miles and this one seems even better. Improved interior and exterior styling with many new features. Drives smoothly with power and handles great.

Carmen was amazing. Great, informative and laid back. Very nice and patient. We had a nice session.

Shawn Farahmand and his team are far and away the best and most professional team I have every deal with in my 30+ years of car buying.

Very easy and smooth process Paper work was ready and easy Quick service and had several different people helping to move it along even as I changed the appointment time

Professional and exceptional service by Shawn and his team ! I was able to get the car I loved . Definitely will come back ! Thank you for your great service!

I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.

sales went the extra mile to assure that my fiance family recieved the upmost service. He provided with muliple options to assure they recieved the best deal.

I've been with DTLA Mercedes Benz Service Advisor Barry Murphy since 2003. I never change service advisor although I changed MBs every 3 years. Barry provided the best service of my car plus the tips of handling my car. He knows his job well.

Very friendly and professional staff. Will recommend to my friends for sure.

Made an appointment and when I arrived the car I asked for was already cleaned ready to go. I took it for a quick spin while they checked my trade-in. Quick and easy negotiations without pressure, pleasant experience.

I took my car in for yearly maintenance service on September 10, 2020. My service advisor was Tino and he was great. Everyone at Mercedes-Benz Los Angeles were very friendly and courteous.

I love going to the dealership very much.Their service is outstanding, thank you Mr Barry Murphy! Everyone apart of the service staff are wonderful people.

Jerry is the best service manager. The new space is very and well organized. The turn around time was excellent and communications as promised. Thanks

Had a great a experience getting my new Atlas. Ash and Michelle were amazing. I would recommend friends and family.

Our salesmen Was Ben Nagler,I highly recommend him,he was knowledgeable about the brands I was interested in and was not pushy or annoying.

Tony, my wife and I want to thank you for all your help in buying the Toyota Tacoma! It was such a pleasure talking to you and clossing the deal!!!! Thank you, thank you, thank you!