Used 2022 Mercedes-Benz C-Class C 300 for sale near Rancho Cucamonga, CA

Came in with family to return their lease and help them with the process. To be clear, we had an absolutely fantastic experience here. Let?s start with some history and establish the historically bad here for context: We came in for a lease return following a pretty poor experience with our first gen GLB. It was riddled with small electronics and misc issues within the first 100 miles. No that?s not a typo, borderline lemon it was that bad. We barely drove it 100 ish miles and already had noises and what might as well been a Christmas tree on the dash. However because these issues, and there were many, were small and not catastrophically bad in terms of safety and driveability, there was only so much we could do (or wanted to waste time doing). All of the issues were either addressed after multiple visits or simply not addressed at all after being given a half baked reason. We were literally told a loud squeaking noise on cold start and one that came back longer drives were ?characteristic? of the vehicle because they ?started a few other GLB?s on the lot and it made the same noise?. I?ll let the readers process that (it was fixed TWO years later btw). A real shame at the end of the day, but let?s chalk it up to bad luck and 1st gen issues (production location of the GLB aside). To be clear, my family and I have been customers of this dealership for over 10 years now and have always had good experiences up until the GLB, just wanted to highlight this experience after not having very many redeeming factors up until we met Isabelle. Now the good, and I cannot stress this part enough in my thanks: I don?t often write reviews, least of all for dealerships, but considering what a fantastic experience we had at Mercedes-Benz Arcadia recently, I really felt compelled to do so. After a number of not so great experiences during our GLB ownership, something we shared upon sitting down, Isabelle was quick to acknowledge it and immediately took the steps to help us get into what we wanted. She not only took the time to get to know both of individually, but also made it personable and more importantly, organic. We all know what these conversations are for, but to have it done on a way where it wasn?t forced and life experiences are shared goes a long way. All of this to say, it felt like less of a forced or rush transaction, and more of a conversation first. Something you?d be hard pressed to find in sales now, especially in so automotive sales in any capacity. Isabelle made sure we were able to look at any vehicle we wanted, even if it was parked in a dark corner of the cosmos. She went and grabbed each vehicle and pulled it right up for us to take a look at, even if it was the same spec, same color. She made sure we were sure of what we wanted before discussing anything else and really took the time to do it. She also fought for the numbers we had in mind and did everything she could to make it happen vs the ol? wait and bait approach. Isabelle was an absolute 11/10 from start to finish. She was patient, understanding, detailed, and very attentive to our needs. A rare find in the automotive sales let alone auto service industry. If I owned or managed this dealership in any capacity, I would fight to retain this woman and promote her at all costs. We will definitely be coming back to Mercedes-Benz of Arcadia for another vehicle and will certainly refer people to this dealership again. Many thanks to Isabelle W. for her patience and generosity. Special thanks to Finance Manager Billy Kwan as well for the very quick and efficient paperwork process. Your kindness and generosity does not go unnoticed. To the management at Mercedes-Benz Arcadia, if you ever stumble upon this or catch wind of it, please do give Isabelle and Billy our many thanks. They deserve recognition for their exemplary service.

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

C Class Mercedes are great vehicles. My last one lasted 7 years and 300,000 miles and this one seems even better. Improved interior and exterior styling with many new features. Drives smoothly with power and handles great.

Even though I didn’t purchase new or used they were very helpful in my search I told them what I was looking for and they provided me with a very substantial group of vehicles. I’ll be sure to head on back when I do decide on buying a new car!!

I just want to take a minute to thank Stephanie and Kelly for their hard work and patience. Getting a car here was easy, smooth and pressure-free. If you are in need of a used vehicle, do not hesitate to contact these two lovely ladies. You won't regret it!

Overall a great experience. Our salesman Jose M was amazing at addressing my concerns and needs. Made me feel at home and I didn't feel for once pressured into buying a car.

Great buying experience. I did take the car (BMW) to a BMW dealership for a concern I had with the car I bought at CarMax. They found something so then I took it back to CarMax to have it fixed (5-day money back guarantee and 30-day warranty) and CarMax took care of it at no cost and without any questions.

Everyone was amazing at Mercedes Benz of Ontario. Great customer service. Diana was my point of contact and she was very helpful and insightful. Will definitely return here for my future services.

The VIP new car buying experience I received at Fletcher Jones Mercedes of Ontario was one I will never forget! Having recently bought my brand new car directly from the dealership's General Manager, I had the privilege of receiving the VIP treatment from start to finish rooted in a true "collaborative effort." Teamwork made the dream work whereby the GM, Mr. Ted Moreno, lead his sales team with a hands-on approach to personalizing my purchase designing and ordering my dream car right alongside me! Each player on the sales team were highly professional, attentive, and experts in their respective roles that made the purchase of my custom built GLC Couple a joy and changed my car buying experience in such a way that I will continue to purchase and refer others to this BUY MERCEDES! Thanks to GM Ted Moreno, Addi Mimi, Ken Lau, Jonathan Graham, Emad Dagher and finance agent Shami Ramirez for and EXCELLENT Team Effort that speaks volumes about why I HIGHLY RECOMMEND this dealership and made me an extremely satisfied customer!

Great service from Daniel finding cars we liked. Everyone was nice and very willing to help!

My experience with stg was a great one Daniel my car salesman was honest and made sure I understood everything that I was signing I’m definitely going to spread the word and going to tell where I bought my 2021 Chevrolet Silverado at and that they need to ask for my boy Daniel ask for Daniel

Paul Joval is awesome! He's knowledgeable without being pushy. Me and my husband had texted Paul earlier in the week regarding a SUV we saw online. When we went to the dealership, Paul had the vehicle out and waiting for us to see! Billy in finance was also a gem to work with. Billy ensured that we had everything covered within our price range. Just an awesome overall experience! Thank you

I had some issues with my car, so I took it to the dealership. I was impressed by their service and professionalism. If you're considering buying a Mercedes, that?s the best place to go.

On November 25th I went to the Mercedes on Ontario, and was looking to buy an electric car around 7pm in the evening, I was looking at the EQB 350 when this very nice sales representative Abel Vargas helped us and was very nice and interactive explained to us what was good about the electric vehicles, at the end of the point of buying the EQB 350 the transaction at around 2am Black Friday after hours but I will like to mention excellent and outstanding sales person human being his name is fadi batarni I had a situation where I had to call him, a couple days after but was out of town but still answered right away, like always nice friendly and helpful manner, and I really appreciate the help and appreciate the huge help on purchasing my EQB 350 Thank you much guys I really like my car.

Great team ,friendly staff . Danny brewer was great and Sam the manager was very professional and pleasant to deal with