Used 2022 Mercedes-Benz C-Class C 300 4MATIC for sale near Great Neck Plaza, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

C Class Mercedes are great vehicles. My last one lasted 7 years and 300,000 miles and this one seems even better. Improved interior and exterior styling with many new features. Drives smoothly with power and handles great.

I called the dealership and spoke to the sales manager Lemuel.He was a total gentleman we made a deal in five minutes they delivered the car to my house in staten island the whole process was completed with honesty and transparancy it was a absolute pleasure tommy D

Pushing 60, and this time around wasn't my first car-buying rodeo by any means. Our family has bought/leased over 8 vehicles from Rockland Nissan (after always shopping around) in the pas 17 years. EVERY TIME we rolled out of there we thought we got the deal of the CENTURY...... but this time was different. My hopes were not high. I'm now a Disabled Vet, and while everyone is appreciative, you don't take home much of a paycheck. I had a 10 year old 125,000 mile trade in and NO CASH in my pocket, so I didn't expect to get much better than a upgraded used car on my budget. Then....... Tim O'Keefe to the rescue, Seal Team 6 Style....... BRAND NEW NISSAN SENTRA SV with all the gadgets WITH TWO YEAR MAINTENANCE... LESS THAN $219 a month, NO CASH DOWN!!!! Just when you think it can't be done, ROCKLAND NISSAN CAN. Just tell them what you want and what you can do a month, and they will work with you till they get it done!! EXCEPTIONAL!!! Still pinching myself........ :-)

Great costumer service i bought an acura mdx 2008 and everything works great staff is super friendly thank you guys i will definitely come back.

Excellent place I will always recommend… Leo, Zack and Anthony are the best. Thank you

Very positive experience. Thank you Lauren and the team for a smooth transaction, it was a pleasure. Some details needed adjustments, but great outcome. Thank you very much. A++++

This dealership always exemplifies high quality and friendly service. I have experienced many dealerships in Bergen, Hudson and Essex counties and find Benzel Bush maintains integrity throughout the entire process, from the initial deal, servicing to the next purchase. I've done two car deals with them so far and will return for the next.

My Mercedes Experience of RVC is always pleasant, effortless and professional because of my incredible salesman, Craig German. Craig sold us our first Mercedes and we haven't dealt with anyone since that time. Not only is Craig extremely professional, he is knowledgeable about the product he sells. He is just an overall nice guy, who enjoys the public and making sure his customers are satisfied. More people in sales should be like him. We don't want to deal with anyone else! We hope Craig is there whenever we want to do some future business with MB of RVC!!

Has to be the best place to purchase your car hands down. I purchased a G63 2016 all thanks to Steve suydam without a hassle or crazy plans to get. I love my car and I will definitely buy my next Mercedes from here. Thank you

MB of Rockville Center is the best dealership. Thomas Ahrens is the best sales agent, ask for Tommy if you are in the market for a Mercedes Benz. The staff is very friendly and professional, I enjoyed my purchasing experience.This was my second Mercedes Benz.

I had a very good experience at Silverstar Motors. Their service department was courteous and very professional. They managed my problems quickly and efficiently. Joseph

I had reached out to several car dealers regarding Mercedes and BMWs and Rodni was the first to respond. Even though I live in Central NJ, his prompt response was impressive so I went out to this dealership a few days later. I wound up purchasing a beautiful Mercedes and I'm very pleased with my dealership experience.

Maintained their always high standards in the midst of the coronavirus challenges. Excellent service for the car. Easy scheduling and quick turnaround while fully respecting the additional risks that the virus posed in the pick up and delivery of the car. They will always get my business.

The staff was great and professional. Always there when you have questions or need assistance. Wonderful customer service.

White Plains MB service team leader Linda was exceptional. provide me with white glove class customer service, going above and beyond the staff is wonderful and the overall location is excellent

I rarely write reviews and for the very few times I have done so in my life time, it was always to point out a bad service. HOWEVER. I had exceptional experience purchasing my E400 Coupe with Steven David from Benzel Busch. Since getting my first license back when I was 16, I bought and sold 10 different cars and Steven by far exceeded any of the sales person I have worked in the past. He was very responsive to all of my emails and phone calls. I almost got a reply back within 5 minutes from sending an email and we had many emails back and forth as I was purchasing a vehicle out of state. He was very detailed and truthful when describing a vehicle that I was purchasing. There were few times where he reached out to me first on items normally you wouldn't expect sales person to. Thank you, Hyunbin

John Geraci was great to work with, lease process was fast and efficient. He even took the time to go over all the vehicle features with me!

Giovanni is one of the best salesman that I have ever met he does a great job ..I bought about four cars off of Him he does great service. And gets the deal done. ….

Really impressed with this dealership, particularly the service department. I was driving two kids to college, got a flat tire coming across the Tappan Zee bridge, 20 minutes into a 9 hour trip, happened upon them, had my tire changed in under an hour and on my way again. Fast, professional and a terrific experience. I was so impressed, I may have them regularly service my car even though I live in CT.