Used 2022 Mercedes-Benz C-Class for sale near Commack, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

My Mercedes Experience of RVC is always pleasant, effortless and professional because of my incredible salesman, Craig German. Craig sold us our first Mercedes and we haven't dealt with anyone since that time. Not only is Craig extremely professional, he is knowledgeable about the product he sells. He is just an overall nice guy, who enjoys the public and making sure his customers are satisfied. More people in sales should be like him. We don't want to deal with anyone else! We hope Craig is there whenever we want to do some future business with MB of RVC!!

C Class Mercedes are great vehicles. My last one lasted 7 years and 300,000 miles and this one seems even better. Improved interior and exterior styling with many new features. Drives smoothly with power and handles great.

Has to be the best place to purchase your car hands down. I purchased a G63 2016 all thanks to Steve suydam without a hassle or crazy plans to get. I love my car and I will definitely buy my next Mercedes from here. Thank you

Andrew and Melvin at Atlantic Kia were professional, honest and knowledgeable. They made the car buying process easy and enjoyable!

Marc really was patient with me. I’m a first time buyer and definitely wasn’t ready to buy the same day but he told me everything I needed and showed me the car. Let me drive it, I loved it and I will be able to be back in two weeks to drive out with my new car, thanks for all the help!!

The quality of service is outstanding. You can be absolutely confident that your service issues will be addressed correctly. The service area is immaculate and the staff particularly Diane Bodge are very courteous. However it is difficult for me to justify the expense for the service. I just had the 40 k with the replacement of the window control unit due to a broken switch. The bill is over 2000 dollars. I have a 2014 boxter s. They are wonderful cars. Extremely reliable.

Thank you so much Justin for helping me with my new Audi q5! Very much appreciated

I recommend it. David Hyatt was sales person who is help me to make a deal . He is professional guy.

MB of Rockville Center is the best dealership. Thomas Ahrens is the best sales agent, ask for Tommy if you are in the market for a Mercedes Benz. The staff is very friendly and professional, I enjoyed my purchasing experience.This was my second Mercedes Benz.

I had reached out to several car dealers regarding Mercedes and BMWs and Rodni was the first to respond. Even though I live in Central NJ, his prompt response was impressive so I went out to this dealership a few days later. I wound up purchasing a beautiful Mercedes and I'm very pleased with my dealership experience.

I dealt with Josh Alexander from Mercedes White Plains to purchase my 2017 Sprinter. He was great to deal with, had a lot of patience and if he didn?t know the answer to any of my questions he went to go and find out for me without hesitation. What more can you ask for. I drove 2 hours from NJ and the trip was well worth it. Thanks Josh!

Just had a great experience with the purchase of a Pre-Owned MB E350 wagon! Carlos Nazario, the salesman, was great at follow up and making sure everything was ready on time and the car was perfect! Bob Lasagne and Thomas Rudaj were also great to work with, professional and honest and made sure everything was right. I highly recommend this dealership, great comfortable showroom, everyone was very friendly and a pleasure to deal with. Lots of searching for cars and found the right one here!

White Plains MB service team leader Linda was exceptional. provide me with white glove class customer service, going above and beyond the staff is wonderful and the overall location is excellent

Awesome Dealership! I had a pleasant experience at Mercedes Benz of White Plains. Ardit Shabi (Sale Representative) was very professional, friendly, polite and extremely knowledgeable. He listened to what I was looking for and helped me find the perfect car. Bob Binett, the CPO manager, was excellent as well. The help from both of of them, made it possible for me to get my dream car. You both made my car buying experience a memorable one. All of the other staff here were nice as well. I love the 2 beautiful key chains you gave me. Thank you for arranging registration for me. Last time with BMW, I have to do it myself. What a wonderful service! This is a great dealership that you can trust. Thank you so much.

TONY MANGIOLINO WAS TERRIFIC HE WAS A TRUE GENTLEMAN--NEGOTIATION PROCESS WAS PAINLESS. DID NOT PURCHASE CAR YET--BUT WILL TURN BACK TO HIM IN NEAR FUTURE FOR PURCHASE

It’s probably one of the best luxury car dealership in New York if not in the country, and Victor Cosme our sales consultant made that possible .

Great help great service. Beautiful cars. Came in they got to work to help me out right away. Fast in fast out with a great car.

Look at that smile !! Thank You Jerry Sherry for Maureen's 2024 GLC300 ! Amazing customer experience. Ralley Motors are the absolutely best in the industry. We will definitely be back for the next purchase.

Very professional & knowledgable & friendly Honest trustworthy fast service helped me as soon as I walked in had #'s for me I had my vehicle the next day