Used 2022 Mercedes-Benz C-Class for sale near Garden Grove, CA

The salesperson, Dorsa, was very helpful in choosing the right car for me. The process for final sale was handled smoothly by Tom. After the purchase, when a problem occurred, Babak in the service department organized the transaction swiftly and handed me the key to a loaner vehicle. The technicians in the back shop were spot on with diagnosis and correcting the issue in a timely manner. A Bavo Zulu (high praise) to all.

C Class Mercedes are great vehicles. My last one lasted 7 years and 300,000 miles and this one seems even better. Improved interior and exterior styling with many new features. Drives smoothly with power and handles great.

On November 25th I went to the Mercedes on Ontario, and was looking to buy an electric car around 7pm in the evening, I was looking at the EQB 350 when this very nice sales representative Abel Vargas helped us and was very nice and interactive explained to us what was good about the electric vehicles, at the end of the point of buying the EQB 350 the transaction at around 2am Black Friday after hours but I will like to mention excellent and outstanding sales person human being his name is fadi batarni I had a situation where I had to call him, a couple days after but was out of town but still answered right away, like always nice friendly and helpful manner, and I really appreciate the help and appreciate the huge help on purchasing my EQB 350 Thank you much guys I really like my car.

I was very happy with her service I will recommend it. Thank you. So much

Javier Gonzales provided excellent customer service. Very professional and I will ask for him to be my service agent in the future.

Wonderful service and staff. Angel was my point of contact. Explained everything clearly and was transparent. Helped out with all my questions and made the process smooth. Worked with Kevin in finance. Super cool dude who loves to keep it light and help his customers. Would definitely purchase another vehicle here again. Thank you!

I really appreciate the friendly and efficient service of Sebastian Alexander Mejia, you provide every time with a smile and timely help. Thanks for the excellent service.

Salesman Richard helpful and patience and knoledgeable through process

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

David Trinh had going out of his way to coordinate, communicate and followup with me during my order/purchase of my 2025 Sienna XLE. He even help me to set up my car after I already took it out of the lot weeks later. That's what cuatomer service is all anout... Thanks David

Excellent treatment I personally care so much about customer experience And I was not disappointed I came as a referral from a friend to buy my first Mercedes-Benz from Ali Mosavi and I’m very pleased He was able to negotiate prices for me without any pressure, making sure I was comfortable with the agreement The car it self it’s amazing, him and his manager David Gonzales went out of they’re way to find me a great deal I would definitely continue recommending them

Honest and straightforward. They made sure the used care we bought was operating correctly before they sold it to us.

Superb all the way around!!! Never had a more pleasant experience with a dealership. Giovanna, Greg and Fred all amazing.

I never write reviews…. BUT!!! A HUGE thanks to salesman JEFF! We appreciated his professionalism and passion to help us find our new car. Even after buying ours, he was so kind and quick to answer any of our questions. We are definitely recommending Jeff to our friends and families!

It was a kind and professional service. I went to four dealers, I chose this place. I was able to choose a good car, and I am happy and happy.

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

It was a great experience from beginning to end. I got exactly what I wanted and it was delivered to me in perfect condition. I can’t thank them enough.