Used 2023 Mercedes-Benz C-Class for sale near Cedar Grove, NJ

I had a great experience purchasing my new car from Mercedes-Benz of Caldwell. My sales representative, Brian T. was excellent! I walked into this dealership without an appointment and was greeted by the receptionist and sales staff with respect, courtesy, and a level of professionalism that was admirable. Would highly recommend this dealership to all!

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

Syed provided an appropriate level of service during the sales process, showing himself to be a courteous and attentive manager. I now recommend him to all my friends and acquaintances. It's good to have such top-notch workers.

We have a model 3 but we want a more comfortable car with similar performance on gas. This car with all the technology packages are more comfortable than model 3 but as smart in terms of driving assistance.

Richard made our experience a wonderful one; he was patient, knowledgeable, responsive and accommodating. We couldn’t have been more pleased with our purchase or the service!

I was looking for a low mileage used Mercedes for my wife and they had exactly what I needed entire buying experience was excellent all the way around

I came in with no expectations. Credit not the best but Angelina made that happen! I didn’t have a car in mind. I was ready to accept anything I’d be approved on.. turned out I got approved for a car I always wanted!!! Beyond happy with my experience.

They were very diligent in getting back to us. Unfortunately we could not agree on a reasonable price for our trade inn

I would like to give a special shout out and thank you to both my salesman and finance mng for getting me in my new Honda. I appreciate the professionalism you both provided and I am beyond thrilled and thankful for all you did to get me in this vehicle I was so waiting to purchase. I am a happy driver :)

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

I'd like to preface this review with, we are from out of state and depended on reviews while shopping for our vehicle and we were prepared to walk away at anytime. Our experience with Deluxe Auto Dealer was 5 star, beginning with first contact the after our purchase. Carlos was genuine, transparent and professional, we never felt rushed or pressured. Deluxe matched the interest rate, we were prequalified for by our credit union at home. We are thrilled with our Genesis GV80, and our positive experience at Deluxe Auto Sales, Carlos called the next day to make sure we made it home safely. So impressive! Thank you.

i learned my best approach would be going to an authorized dealership. i knew the car year & model that i wanted. i started compiling an excel list with all the car details. i google searched all mercedes dealerships starting in NJ (figured used car conditions there would be better) & noted all the mileage, prices, interior/exterior colors. i went through all of them, & wasn't too impressed & seemed a bit out of my price range for good mileage. the very last dealership i came across was Silver Star Motors in Long Island City. i checked their Certified Pre-Owned List & they had 2 exact options that i would be extremely happy with (light beige interior - which was harder to find!). the mileage & price for both options was a total steal compared to all the other dealerships.. a steal deal by far! I sent in on Sunday (they were closed) the submission of interest to schedule a test drive. I got a phone call from a rep at Silver Star Motors on Monday morning, who eventually connected me to Diana Sokolova. She called & texted me, first making sure that they actually still had both cars. She was very friendly, professional, direct, and prompt with all the replies. Quickly confirmed that both cars were indeed in store, & that i could come in to check them out. once i got there, she immediately welcomed (i didn't have to wait an hour or so like the previous experience at the private dealership), & took me straight to the cars, which were side by side next to each other. i already had a preference between the 2 options, & was able to test drive the main preference in no time. they had to shift about some cars to bring it down, i was very surprised how fast it was done. Diana was very knowledgeable & answered all of my questions with assurance. She definitely also helped pace out the test drive longer so that i could feel extra confident that the car in test was the one. she never rushed to end the test drive, much appreciated! After the test drive, i was certain to purchase. The price was exactly as advertised, no hidden fees, or anything. They advertised that as such, truly is the case.. again no hidden fees! I wasn't able to get the price down any, but the price was already so good. Great price, unbelievable mileage, perfect condition as used. The car was practically new! After finalizing, Diana was amazing once again! i had to call to set up and purchase car insurance, she helped make that process extra easy and smooth. With that done, i had the chance to drive home with the car right away. I made a request on numbers that i like for a license plate, & by luck it all worked out with the timing because of Diana's handle! Got exactly what i wanted! It was getting late, Diana & the whole Silver Star Motors team was indeed able to get everything in order at the end, & i was able to drive the car home on spot! (otherwise would've had to return the next day) I'm a beyond happy customer at Silver Star Motors; & I'm still completely grateful for Diana's amazing help with the 1st time purchase! If I'm ever back in market, they have my complete loyalty - will go directly to them! Diana is the best! Can't thank her enough! Hope my review is helpful! Diana + Silver Star deserve it!

Really impressed with this dealership, particularly the service department. I was driving two kids to college, got a flat tire coming across the Tappan Zee bridge, 20 minutes into a 9 hour trip, happened upon them, had my tire changed in under an hour and on my way again. Fast, professional and a terrific experience. I was so impressed, I may have them regularly service my car even though I live in CT.

Jack Goldberg is the best and got me the best deal on my new Mercedes! I live in NYC and when I first went to a dealership near my house they didn’t have much inventory and I’m addition didn’t really care much. I called Ray Catena and was able to find the best deal possible with the lowest monthly payment possible. Jack gave me additional 100 miles for free to make up for the travel time. I am so happy with his service and will definitely refer him to friends and colleagues! Also his associate Sean was fantastic as well Showing me all The cool features of the new car! Great job!!!

Very professional & knowledgable & friendly Honest trustworthy fast service helped me as soon as I walked in had #'s for me I had my vehicle the next day

My experience at Mercedes Benz of New Rochelle was nothing short of great. From the selection of certified pre owned vehicles, the staff, the service, everything was excellent. I worked with both Michael Telep and Shawn Martinez who both were extremely professional, informative, friendly and helpful. They helped me find the exact car I have been looking for and even went out of their way to put a nice big red bow on it for my birthday! I highly recommend coming to this location for your next Mercedes and working with both of these gentlemen!

Was able to get my luxury used car with no hassles all questions answered. Would buy future cars there and refer friends/family. Melissa was a great help.

White Plains MB service team leader Linda was exceptional. provide me with white glove class customer service, going above and beyond the staff is wonderful and the overall location is excellent

Awesome Dealership! I had a pleasant experience at Mercedes Benz of White Plains. Ardit Shabi (Sale Representative) was very professional, friendly, polite and extremely knowledgeable. He listened to what I was looking for and helped me find the perfect car. Bob Binett, the CPO manager, was excellent as well. The help from both of of them, made it possible for me to get my dream car. You both made my car buying experience a memorable one. All of the other staff here were nice as well. I love the 2 beautiful key chains you gave me. Thank you for arranging registration for me. Last time with BMW, I have to do it myself. What a wonderful service! This is a great dealership that you can trust. Thank you so much.

I would highly recommend working with Ralph Rodriquez at Mercedes-Benz of White Plains. He is very knowledgable about the brand and models but isn't pushy. He made the buying process super simple and valued my time. The dealership has a good selection of certified pre-owned cars at excellent prices.

Saw the g class bought the class in less than 3 hours. Alfonso the sales guy was a PRO! He did FaceTime walk around. I've been shopping for weeks and this dealership had it priced right. From NY to Texas. Will let you know about the shipping and final outcome and one last point NO hidden xx fees like doc destination or whatever. This is a first class Merc dealer.

Wanted a 330 bmw but found this nice a220 benz, in one hour i was able to drive off, payment is affordable, next up i want a gls mercedes