Used 2023 Mercedes-Benz C-Class sedans for sale near Pompton Plains, NJ

Richard made our experience a wonderful one; he was patient, knowledgeable, responsive and accommodating. We couldn’t have been more pleased with our purchase or the service!

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

I came in with no expectations. Credit not the best but Angelina made that happen! I didn’t have a car in mind. I was ready to accept anything I’d be approved on.. turned out I got approved for a car I always wanted!!! Beyond happy with my experience.

We have a model 3 but we want a more comfortable car with similar performance on gas. This car with all the technology packages are more comfortable than model 3 but as smart in terms of driving assistance.

My overall experience with Deluxe Auto Sales (DAS) My overall experience with Deluxe Auto Sales (DAS) has been positive, earning a solid 4-star rating. However, the delays in shipping gradually dimmed the shine of that positive review. Carlos and Shane were the main points of contact throughout the process. Their availability, particularly Carlos's 24/7 readiness, was a standout feature. Communication during the initial stages was seamless, and the transaction felt smooth and trouble-free. The process took a turn when two issues arose: discovering a damaged trim piece and delays in shipping the car. Initially, the experience was almost flawless. The website provided detailed images and a 3D view of the car, and the paperwork process was swift. Despite some trouble with the online application service related to a password issue, I managed to resolve it after a few attempts. The car was officially mine over two days, November 7th and 8th. Choosing Ally Bank for the loan saved us a few tenths of a percentage point on interest compared to our local credit union. Now, onto the negatives. From November 8th onward, I received little to no information about the arrival and replacement of the damaged trim piece. Responses like "not sure" or "I don't know" were common. Shane, who was supposed to handle this, didn't communicate the status effectively. Shipping delays were also frustrating. The first delay on November 13th was due to the driver's truck breaking down. On November 15th, Victoria from an unknown shipping company informed me that the car would be shipped. Communication from both companies that day was poor. A request for an SS-4 form from DAS was apparently unmet, leading to the cancellation of that company and an overnight wait. On Saturday morning, November 16th, a group text from DAS at 9:26 A.M. informed me of the car's shipment. At 4 PM, I texted Carlos to confirm if the car was not coming so my wife and I could go to dinner. His response was, "Yes, go to dinner. If I have to drive the car to you myself on Monday, I will." Ultimately, a company was hired to tow the car, but there was no plan to return my old car. This lack of planning reflected poorly on DAS's overall service quality. Despite these issues, the car itself is immaculate, meeting or exceeding my expectations. It shifts like a dream. For future improvements: In group texts, DAS staff should sign off with their first name to clarify who is responding. Keep customers informed. Silence creates anxiety and frustration. Provide regular updates on ongoing processes to reassure buyers.

I'd like to preface this review with, we are from out of state and depended on reviews while shopping for our vehicle and we were prepared to walk away at anytime. Our experience with Deluxe Auto Dealer was 5 star, beginning with first contact the after our purchase. Carlos was genuine, transparent and professional, we never felt rushed or pressured. Deluxe matched the interest rate, we were prequalified for by our credit union at home. We are thrilled with our Genesis GV80, and our positive experience at Deluxe Auto Sales, Carlos called the next day to make sure we made it home safely. So impressive! Thank you.

White Plains MB service team leader Linda was exceptional. provide me with white glove class customer service, going above and beyond the staff is wonderful and the overall location is excellent

Awesome Dealership! I had a pleasant experience at Mercedes Benz of White Plains. Ardit Shabi (Sale Representative) was very professional, friendly, polite and extremely knowledgeable. He listened to what I was looking for and helped me find the perfect car. Bob Binett, the CPO manager, was excellent as well. The help from both of of them, made it possible for me to get my dream car. You both made my car buying experience a memorable one. All of the other staff here were nice as well. I love the 2 beautiful key chains you gave me. Thank you for arranging registration for me. Last time with BMW, I have to do it myself. What a wonderful service! This is a great dealership that you can trust. Thank you so much.

I would highly recommend working with Ralph Rodriquez at Mercedes-Benz of White Plains. He is very knowledgable about the brand and models but isn't pushy. He made the buying process super simple and valued my time. The dealership has a good selection of certified pre-owned cars at excellent prices.

Saw the g class bought the class in less than 3 hours. Alfonso the sales guy was a PRO! He did FaceTime walk around. I've been shopping for weeks and this dealership had it priced right. From NY to Texas. Will let you know about the shipping and final outcome and one last point NO hidden xx fees like doc destination or whatever. This is a first class Merc dealer.

Very professional & knowledgable & friendly Honest trustworthy fast service helped me as soon as I walked in had #'s for me I had my vehicle the next day