Used Mercedes-Benz C-Class for sale near Cromwell, CT

Excellent buying experience provided by consultant Ryan McLoughin. We had decided on a specific model and color MB – found one on internet 100 miles away and inquired. Ryan McLoughlin of New Country MB in Hartford responded and ably addressed questions with additional pictures, a road test and specific information. A few days later we drove up from N.J. and home in the afternoon with a 2019 red GLC300. Soon noticed a rattle in the passenger side rear. Local MB diagnosed and recommended a shock absorber replacement and suggested new brake rotors. Sent the report up to Ryan, who responded promptly with a service appointment to have it fixed in his shop. Arrived at service at 8:30 AM and was on the way home by noon because Ryan scheduled service and ordered parts in advance. All issues fixed. Very much enjoyed working with Ryan Mcloughlin – an engaging, professional young man who is passionate about his job. Ryan provided excellent service and was a ready advocate for getting things right. In all, very happy with Ryan McLoughlin experience and our new MB.

What a pleasure to deal with salesman manager number one Would definitely buy another car from them in the future

While getting groceries out of my car, My trunk came down on my head (C-300, 2017). Sometimes trunk opens after I lock the car. This is dangerous. What is the problem?

Mirela C, is a kind and detailed saleswoman who made it effortless to purchase my C300. I love the vehicle and the excellent service provided to my husband and I. This was her second time selling me a Mercedes within 2 years. My son absolutely loves his CLA and sent her thanks.she remembered my son wanted to be in law enforcement so she asked how he was and glad to say-he is graduating Apr 28. It’s been 2 years since we spoke with her and her memory and attentiveness was spot on.. I can’t ring enough bells about the service I have been given.

I met with Jennifer Waldo on customer experience issues and she is absolutely wonderful. In fact the whole team including Gino in Service and Matt in Sales have been most helpful. Highly recommend this dealer

Driving this car is so nice it rides so smooth and it has power too. Not to mention it looks really good. Never had a problem with it

Comfortable vehicle. Gas mileage is good and I use premium. No major issues thus far and anything that has happened like battery was covered under warranty.

Very pleasant experience! Family has purchased vehicles from Terryville Chevrolet for a very long time and never had any problems. They were very helpful, very professional, and extremely kind. Will buy another.

I love my 300C with the AMG Package. You get a much sportier look and drive. The car rides very comfortably in Comfort Plus but you can put it in Sports Plus and it becomes a whole different car. It feels like the car stiffens up and the Torque is immediately right there. Also, the AMG Package comes with great brakes! At this price point, you're going to hear a slight wind noise at higher speeds and the back seats don't have a lot of legroom. But, as an entry-level Mercedes, this is the best Mercedes for value in my opinion.

Very good overall experience. My salesman Harry was very friendly and knowledgeable. The whole purchase went through smoothly. The couple of minor issues (as it was a used vehicle) were taken care of by the service department and it was ready for pickup on time. Thanks guys!

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

Ruben is the best was patient and worked with me from beginning till the end love my purchase of my choice wasn't forcws into the deal either

Shawn & Dave is an amazing car salesman they were very patient with me and help me very nice i give both of them 5stars each