Used Mercedes-Benz C-Class for sale near Lantana, FL

EXCELLENT my Service Assistance manager Paul Kotkin, was exceptional with his customer service. First greeted like, a family member, reviewed my vehicle current and updated needs and requirements. This was the first time, visiting here. Paul pointed out that their was a free service upgrade from Mercedes, and it would take about 30 minutes to complete. the estimated time to do the entire work was 1.5 - 2 hours, this was exact, 1.75 hours to complete, and I was updated about every 30 minutes on the repair status, how could you ask for more. The estimate was 100% on point, and not a penny more. I would say that Between Paul and Mercedes Benz of North Palm Beach, they were exceptional with Customer care, and he service being preformed. I also strolled around and ran into David House, a sales consultant, and I had the pleasure to walk around with him, and some of the newer models, and the latest safety features being offered on the 2016 and 2017 Mercedes Benz's. My over all experience is well over a five star, for customer service, the service being preformed and at point on cost. I want to take this time to thank the entire staff at Mercedes Benz of North Palm Beach, very clean and an enjoyable experience.

Just had my 2013 Smart Passion Coupe serviced at this location on 6/07/2022. I have it serviced once every year due to low miles driven each year. This dealer is top shelf and I will continue to use them as long as I own the Smart car.

I want to take a few moments and share my recent experience. Eddie not only exceeded my expectations but he changed my perception of the "dealership" experience. I was set on using Carvana as a service to purchase my car but knew I wanted to test drive the Mercedes I was looking to buy. The minute I met Eddie I was greeted with a warm and friendly face that put my mind at ease and allowed me to let my guard down and truly experience what Mercedes has to offer. From making sure I was comfortable with the financing (Nick was fantastic) to setting up a time for me to connect with Lisa ( who was absolutely incredible) to fully learn the accommodations my car had! He provided white glove service and held my hand every step of the way. I will recommend him specifically to anyone looking to buy a car and your dealership in particular. You have a fantastic team and I am grateful I ended up in his office to prove me wrong about going to the dealership. Thank you to the Mercedes team for going above and beyond and making a loyal customer out of me!

Wendy was a joy to work with from the moment I met her. Her warmth and patience make getting to know all about your new car added fun. She clearly knows her stuff and does an excellent job taking you through a lot of information and being a resource. Thanks again!

After an initial mix up with communication, Peter Armstrong got in touch with me and fixed everything. Michael the manager of service was great too! Really do their best to make things as stress free as possible. I had damage to the wires that connect to the coolant ( probably from rats) To other reviews complaining about warranty coverage: this is only for intrinsic issues, if an external force caused damage to the car it’s financially your responsibility, car insurance Policies are meant to be the responsible party for this. Also all the potential costs were quoted before anything was repaired. Hoping not to return again for any damage issues but Peter and Michael both did their best and I appreciate that!

From the moment I arrived at the dealership, I was greeted warmly and treated with genuine respect. My sales associate, Sunil, went above and beyond to make sure I had the best experience possible. The entire team was filled with kind, professional individuals who clearly value excellent customer service. Frank, the manager, was incredibly nice and readily available to answer any questions or concerns I had. I also had a fantastic experience with Hector in finance—he explained everything clearly, was extremely knowledgeable, and made me feel confident and comfortable throughout the entire process. Even though I have several Mercedes dealerships closer to me, I would gladly drive out of my way to return to this one. It was truly a five-star experience from start to finish.

Fair deal and great service from Jason! Jason was patient and polite with excellent selling skills and loyalty to his company. His customer service skills are outstanding.

Great driving comfort,loaded with features. Safety is definitely a priority with the MB engineering . I have leased a total of 4 Mercedes and totally satisfied with every single one.

The dealer Hector Vivanco is outstanding. He makes sure that my spouse and I are satisfied completely. In fact, we are very happy and urv is much better than we thought. He is professional. We thank Hector. Vivanco.

excellent sales rep and return visit to set up mercedes me with joe went great...our sales rep Rom miller was great to work with

Most reliable and usefull car I've had as a daily driver. Everything in the interior is placed where it should be found functionally. Power, while not a muscle car, is more than adequate. Gas mileage is excellent. Adjusting from Comfort to Sport make a very noticeable impact on the driving experience from gear shifting to steering...

We were totally satisfied! Our budget was tight, and they worked with us with a great used vehicle. Our experience was not high pressure at all! Very pleasant

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

This car met all of my expectations. This car is very reliable. All of the features are great. Love the color. Smooth ride on the road

We have a model 3 but we want a more comfortable car with similar performance on gas. This car with all the technology packages are more comfortable than model 3 but as smart in terms of driving assistance.

This is my second Mercedes-Benz. It’s absolutely the most incredible car I’ve ever owned. I was blessed to be able to custom order this car to have everything I wanted and more inside and out! It literally came straight from Germany to the dealership for me. It drives like a dream. It’s absolutely gorgeous. The technology inside is so amazing! It can drive economically. It can drive more sporty if you want it to. It has so many options and settings for drivers of all kinds. Needless to say, it’s pure luxury inside. You’ll feel incredibly spoiled!

Shawn & Dave is an amazing car salesman they were very patient with me and help me very nice i give both of them 5stars each

Sales staff very helpful when choosing a model. Steve Wilson was great from start to finish. Sales Manager Chris Brandt made sure my wife and I were happy with every step of the process. I am now a MB believer. Thanks

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

My experience was satisfactory. I was planning to buy a new car but they didn?t have the car with the color combination I was looking for so they sold me a loner car with 2.500 miles. After a week of driving we had issues with brakes and rear camera. As I am writing this review the car is in the shop.