Used Mercedes-Benz C-Class for sale near Royal Palm Estates, FL

Brandon Swazey was very accommodating with the vehicles of interest very patient and knowledgeable and great customer service

I love my 300C with the AMG Package. You get a much sportier look and drive. The car rides very comfortably in Comfort Plus but you can put it in Sports Plus and it becomes a whole different car. It feels like the car stiffens up and the Torque is immediately right there. Also, the AMG Package comes with great brakes! At this price point, you're going to hear a slight wind noise at higher speeds and the back seats don't have a lot of legroom. But, as an entry-level Mercedes, this is the best Mercedes for value in my opinion.

I just wanted to give a shout out to Jorge and Ariel. Ariel has great phone presence; she was so pleasant and professional. Jorge was the best Salesman ever, not aggressive, patient, posses great people skills, friendly and professional. I highly recommend Car Factory to anyone looking to purchase a vehicle

Great driving comfort,loaded with features. Safety is definitely a priority with the MB engineering . I have leased a total of 4 Mercedes and totally satisfied with every single one.

This a great place to buy a car. Joe treated my wife and I with care and respect. No pressure sale and kept us in the loop throughout our purchase, would definitely buy here again.

Just had my 2013 Smart Passion Coupe serviced at this location on 6/07/2022. I have it serviced once every year due to low miles driven each year. This dealer is top shelf and I will continue to use them as long as I own the Smart car.

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

Once again Mercedes Benz of Pompano and Koby our service advisor did a great job. The car was in and out in a day. No hassles. My wife and I are happy customers.

I want to take a few moments and share my recent experience. Eddie not only exceeded my expectations but he changed my perception of the "dealership" experience. I was set on using Carvana as a service to purchase my car but knew I wanted to test drive the Mercedes I was looking to buy. The minute I met Eddie I was greeted with a warm and friendly face that put my mind at ease and allowed me to let my guard down and truly experience what Mercedes has to offer. From making sure I was comfortable with the financing (Nick was fantastic) to setting up a time for me to connect with Lisa ( who was absolutely incredible) to fully learn the accommodations my car had! He provided white glove service and held my hand every step of the way. I will recommend him specifically to anyone looking to buy a car and your dealership in particular. You have a fantastic team and I am grateful I ended up in his office to prove me wrong about going to the dealership. Thank you to the Mercedes team for going above and beyond and making a loyal customer out of me!

Wendy was a joy to work with from the moment I met her. Her warmth and patience make getting to know all about your new car added fun. She clearly knows her stuff and does an excellent job taking you through a lot of information and being a resource. Thanks again!

Absolutely love it, loaded with features including self parking. Sports car with different drive modes and yet luxury comfortable. So far not a single issue, very reliable. Highly recommend.

After an initial mix up with communication, Peter Armstrong got in touch with me and fixed everything. Michael the manager of service was great too! Really do their best to make things as stress free as possible. I had damage to the wires that connect to the coolant ( probably from rats) To other reviews complaining about warranty coverage: this is only for intrinsic issues, if an external force caused damage to the car it’s financially your responsibility, car insurance Policies are meant to be the responsible party for this. Also all the potential costs were quoted before anything was repaired. Hoping not to return again for any damage issues but Peter and Michael both did their best and I appreciate that!

From the moment I arrived at the dealership, I was greeted warmly and treated with genuine respect. My sales associate, Sunil, went above and beyond to make sure I had the best experience possible. The entire team was filled with kind, professional individuals who clearly value excellent customer service. Frank, the manager, was incredibly nice and readily available to answer any questions or concerns I had. I also had a fantastic experience with Hector in finance—he explained everything clearly, was extremely knowledgeable, and made me feel confident and comfortable throughout the entire process. Even though I have several Mercedes dealerships closer to me, I would gladly drive out of my way to return to this one. It was truly a five-star experience from start to finish.

EXCELLENT my Service Assistance manager Paul Kotkin, was exceptional with his customer service. First greeted like, a family member, reviewed my vehicle current and updated needs and requirements. This was the first time, visiting here. Paul pointed out that their was a free service upgrade from Mercedes, and it would take about 30 minutes to complete. the estimated time to do the entire work was 1.5 - 2 hours, this was exact, 1.75 hours to complete, and I was updated about every 30 minutes on the repair status, how could you ask for more. The estimate was 100% on point, and not a penny more. I would say that Between Paul and Mercedes Benz of North Palm Beach, they were exceptional with Customer care, and he service being preformed. I also strolled around and ran into David House, a sales consultant, and I had the pleasure to walk around with him, and some of the newer models, and the latest safety features being offered on the 2016 and 2017 Mercedes Benz's. My over all experience is well over a five star, for customer service, the service being preformed and at point on cost. I want to take this time to thank the entire staff at Mercedes Benz of North Palm Beach, very clean and an enjoyable experience.

This dealership got back to me immediately and answered the questions I had and I'll be purchasing a vehicle from them here in the immediate future.

May be too complicated to operate and use available functions . Too soon to tell. I still can not figure out how to set clock to DST!

Sales staff very helpful when choosing a model. Steve Wilson was great from start to finish. Sales Manager Chris Brandt made sure my wife and I were happy with every step of the process. I am now a MB believer. Thanks

It was great the dealership is nice, clean and the sales representative and owner are great people's friendly and helpful

This car met my needs of comfort, reliability, safety and moon roof! Also needed easy cruise control and big front compartment for purse. Like the memory seat also.

Great experience buying a new SL convertible. Sales agent Mike Egan is first-rate: conscientious, personable, a good listener and very knowledgeable.

This car met all of my expectations. This car is very reliable. All of the features are great. Love the color. Smooth ride on the road

I just got back my Mercedes SUV and it is riding like it's brand new again! Plus, it's sparkling clean and looks like it's being driven off the lot for the first time. Ashley is a smart and detailed service advisor. Highly recommend her, Shawn and the entire service team.

I have been impressed by everyone at the dealership in the six or so recent visits I've had. Robert Borden is the best service manager I have ever met. He and Ziggy the mechanic guided through and explained difficult problems and damage on my vehicle. Robert recently texted me after hours saving me $400 on the tire that was under warranty. All the service people, mechanics, concierges, salesman, cashiers are all always extremely helpful and friendly. The facility is spotless. Without even blinking two personnel signed my will which was left in the glove compartment of my SL 550 just before I left the country for two weeks. I would not have enjoyed my vacation if my will were unsigned.

I bought a EQB from ariel, it was a great customer service, fast transaction and great price right up front.