Used Mercedes-Benz C-Class sedans for sale near Terramuggus, CT

In-general, New Country Mercedes-Benz Service Department is AMAZING!!! In-detail, from when I was greeted by their service valet/porter, the gentleman in the morning was kind, courteous, and very inviting, to the young lady in the evening, whom was so very energetic, happy, and ever so delightful. The highlight was when I was helped by my service advisor, Mr. Sammy Cruz = THE EPITOME OF EXCELLENT CUSTOMER SERVICE & THE PRIME EXAMPLE THAT ALL CUSTOMER SERVICE PERSONNEL SHOULD FOLLOW!!! Sammy Cruz is the reason why ALL should bring their Mercedes-Benz vehicles into New Country Mercedes-Benz service! Sammy was BEYOND understanding to my concerns, and made sure that I understood my service/repair. GONE ARE THE DAYS & STEREOTYPES where a dealership service center is a "fearful place for service", as all you have to do is SEE SAMMY CRUZ & HE'LL GIVE YOU THE RESPECTFUL & CONSIDERATE SERVICE ALL SHOULD BE GIVEN WHEN VISITING A DEALERSHIP SERVICE CENTER = SAMMY CRUZ DESERVES MORE THAN 5-STARS...as there are not enough stars and/or ratings that can measure the AMAZING level of service/treatment I'd received from Sammy Cruz with New Country Mercedes-Benz!!!

Jonathan at New Country is the reason why I take my car here for service , there’s a closer MB but I know they don’t have advisors that are like him . He goes the extra mile , my new car has nitrogen tires and my light indicated it needed air , the gentleman checking in the car didn’t do it because he said it didn’t need it, to make a long story short cause I had to go back n forth a bit lol. Jonathan actually got my appt info called me as I was leaving to come back in the service area and he would do it himself - reason was he said as the cold weather is approaching I’ll only have to come back , what a guy !! I never saw so much heart in one’s job :) He’s a gem , not sure he’ll see this or know I decided to write about it now since it was months ago , but THANK You , not to mention when I took my car for service the other day 1/24/22 he made sure everything went smooth

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

Excellent buying experience provided by consultant Ryan McLoughin. We had decided on a specific model and color MB – found one on internet 100 miles away and inquired. Ryan McLoughlin of New Country MB in Hartford responded and ably addressed questions with additional pictures, a road test and specific information. A few days later we drove up from N.J. and home in the afternoon with a 2019 red GLC300. Soon noticed a rattle in the passenger side rear. Local MB diagnosed and recommended a shock absorber replacement and suggested new brake rotors. Sent the report up to Ryan, who responded promptly with a service appointment to have it fixed in his shop. Arrived at service at 8:30 AM and was on the way home by noon because Ryan scheduled service and ordered parts in advance. All issues fixed. Very much enjoyed working with Ryan Mcloughlin – an engaging, professional young man who is passionate about his job. Ryan provided excellent service and was a ready advocate for getting things right. In all, very happy with Ryan McLoughlin experience and our new MB.

Mirela C, is a kind and detailed saleswoman who made it effortless to purchase my C300. I love the vehicle and the excellent service provided to my husband and I. This was her second time selling me a Mercedes within 2 years. My son absolutely loves his CLA and sent her thanks.she remembered my son wanted to be in law enforcement so she asked how he was and glad to say-he is graduating Apr 28. It’s been 2 years since we spoke with her and her memory and attentiveness was spot on.. I can’t ring enough bells about the service I have been given.

We have now had 4 leases, with the last 2 at Middletown Nissan, and both times now we've had good experiences. I can't speak for others but we are overly satisfied with our experience here a month ago. Carlos Barassa negotiated our purchase and went above and beyond our expectations. He was pleasant to negotiate with, and ended up selling us a Rogue! He was knowledgeable about the car and all its features. For the month we have now had the car, the auto has performed as he reported it would, and is becoming the favorite of the four cars we leased over the years. We owe a great deal of thanks to Carlos. Sara Chamma, is the Business Manager who prepared our financing and was also a major player in our final decision. Very professional with a deep understanding of how to run her position, and she has a sweet personality as well, which is very helpful to people who are spending a lot of money. Everything moved with alacrity from beginning to end, and we spent the least amount of time here than at any of the other trade-ins. Overall I think Carlos and Sara, make Middletown Nissan look like a well run company. Thank you both, again, and we will be back when we are ready to negotiate another lease.

Driving this car is so nice it rides so smooth and it has power too. Not to mention it looks really good. Never had a problem with it

Your next car should be from Capitol Garage no matter if it is a new or like new used vehicle you are looking for. I sincerely recommend you to check up this dealer in person because you’ll never regret it afterwards. They do support you in get your next car regardless of financial situation. This was a decisive factor in got my like new car from Capitol Garage. Give them a call to set up your appointment or pass by to check on their awesome inventory in real time. Super nice cars all over!

Shawn & Dave is an amazing car salesman they were very patient with me and help me very nice i give both of them 5stars each