Used Mercedes-Benz C-Class sedans for sale near Willimantic, CT

Within minutes of emailing this dealer, I received a call back from Chris Larkin, the internet sales contact. Chris was at all times diplomatic, friendly and helpful. He confirmed a number of details about the car i was interested in. Chris also followed up on regular intervals with me. Even though - for unrelated reasons - I wound up buying a BMW from another dealer, I cannot rate my interaction with Chris highly enough. One of my friends will be replacing her Mercedes soon and I will absolutely recommend MB of New London as the first place to shop.

NLON Carriage House has the best customer service. I am always amazed at the personal response and care that I receive. I enjoy the waiting room which is clean and relaxing or the option to.have a car.

Can't say enough about our experience with the service department. We have a Sprinter van converted to a dog and cat grooming salon on wheels. When we are down we can't work. The service department always finds a way to get us up and moving again in the fastest possible time. Although we live only 20 mins from another dealer we choose to drive the hour plus it takes just to bring our van to the most honest, hard working dealership we have had the experience of working with. Thank you!!! Wagz and Wigglez

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

I normally don't buy used cars from dealerships because of the cost vs buying from private seller, but they happened to have a rare car that I wanted. I sent an email after hours and Mark Carofano responded promptly the next morning. They were very reasonable in the negotiation process and never tried to gouge me at any point. They even took care of a few maintenance items before handing me the car! Mark was extremely responsive and professional. When I got there he had everything ready and gave me some Mercedes swag. At no point did I feel like I was being pressured at a typical dealership. It was a very warm and relaxing atmosphere. They had ordered pizza for the staff that day and he offered me a slice. He made it feel like it was a family business! I flew to pick up my car and had a 7 hour drive and they made it totally worth the travel. Katie the finance manager was also extremely pleasant and easy to talk to! She made the paperwork process seem, well seemless! Sometimes you see 150 reviews at all 5 stars and you think well this is probably fake but the you experience it for yourself and understand how they got these ratings. This is the first and probably last review I'll ever leave for a dealership and I'm glad it was for Mark, Katie and Mercedes of New London.

I had such a good experience at prime wheels! Jay was so nice and patient with me, even though my BD wouldn’t shut up and was so annoying the entire time Jay was patient and friendly constantly lol !! He let me test drive many vehicle until I found the one I really liked. They made my purchase a pleasant Stress-free experience. All of their cars are pretty clean and very reasonably priced, much lower than all these other, high-priced dealers around. I will definitely be recommending them to my friends and family and returning to do business with them again!

2012 C250 Coupe summer 2014 CPO purchase. Odometer read 23000 mile as I wrote a check for $2500. Now at 42,000 miles this beautiful Iridium Silver coupe has one repair issue (ESL) It's the best looking car I've ever owned. An 850 mile round trip to AZ - mostly interstate - showed 35 MPG. I rarely push the turbo 4 - - - but when I do - the car responds in a - at least to me - a satisfying manner! In addition to decent highway fuel economy and adequate low end torque the car is just plain gorgeous - inside and out.

I love the people here. Warm, friendly, helpful. The coffee is amazing- original Starbucks and on the house. The lounge area is super clean. The restrooms are tidy too. Do come and visit! You won’t be dis appointed!!!

Driving this car is so nice it rides so smooth and it has power too. Not to mention it looks really good. Never had a problem with it

In-general, New Country Mercedes-Benz Service Department is AMAZING!!! In-detail, from when I was greeted by their service valet/porter, the gentleman in the morning was kind, courteous, and very inviting, to the young lady in the evening, whom was so very energetic, happy, and ever so delightful. The highlight was when I was helped by my service advisor, Mr. Sammy Cruz = THE EPITOME OF EXCELLENT CUSTOMER SERVICE & THE PRIME EXAMPLE THAT ALL CUSTOMER SERVICE PERSONNEL SHOULD FOLLOW!!! Sammy Cruz is the reason why ALL should bring their Mercedes-Benz vehicles into New Country Mercedes-Benz service! Sammy was BEYOND understanding to my concerns, and made sure that I understood my service/repair. GONE ARE THE DAYS & STEREOTYPES where a dealership service center is a "fearful place for service", as all you have to do is SEE SAMMY CRUZ & HE'LL GIVE YOU THE RESPECTFUL & CONSIDERATE SERVICE ALL SHOULD BE GIVEN WHEN VISITING A DEALERSHIP SERVICE CENTER = SAMMY CRUZ DESERVES MORE THAN 5-STARS...as there are not enough stars and/or ratings that can measure the AMAZING level of service/treatment I'd received from Sammy Cruz with New Country Mercedes-Benz!!!

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

We have now had 4 leases, with the last 2 at Middletown Nissan, and both times now we've had good experiences. I can't speak for others but we are overly satisfied with our experience here a month ago. Carlos Barassa negotiated our purchase and went above and beyond our expectations. He was pleasant to negotiate with, and ended up selling us a Rogue! He was knowledgeable about the car and all its features. For the month we have now had the car, the auto has performed as he reported it would, and is becoming the favorite of the four cars we leased over the years. We owe a great deal of thanks to Carlos. Sara Chamma, is the Business Manager who prepared our financing and was also a major player in our final decision. Very professional with a deep understanding of how to run her position, and she has a sweet personality as well, which is very helpful to people who are spending a lot of money. Everything moved with alacrity from beginning to end, and we spent the least amount of time here than at any of the other trade-ins. Overall I think Carlos and Sara, make Middletown Nissan look like a well run company. Thank you both, again, and we will be back when we are ready to negotiate another lease.

Most reliable and usefull car I've had as a daily driver. Everything in the interior is placed where it should be found functionally. Power, while not a muscle car, is more than adequate. Gas mileage is excellent. Adjusting from Comfort to Sport make a very noticeable impact on the driving experience from gear shifting to steering...

Jonathan at New Country is the reason why I take my car here for service , there’s a closer MB but I know they don’t have advisors that are like him . He goes the extra mile , my new car has nitrogen tires and my light indicated it needed air , the gentleman checking in the car didn’t do it because he said it didn’t need it, to make a long story short cause I had to go back n forth a bit lol. Jonathan actually got my appt info called me as I was leaving to come back in the service area and he would do it himself - reason was he said as the cold weather is approaching I’ll only have to come back , what a guy !! I never saw so much heart in one’s job :) He’s a gem , not sure he’ll see this or know I decided to write about it now since it was months ago , but THANK You , not to mention when I took my car for service the other day 1/24/22 he made sure everything went smooth

Excellent buying experience provided by consultant Ryan McLoughin. We had decided on a specific model and color MB – found one on internet 100 miles away and inquired. Ryan McLoughlin of New Country MB in Hartford responded and ably addressed questions with additional pictures, a road test and specific information. A few days later we drove up from N.J. and home in the afternoon with a 2019 red GLC300. Soon noticed a rattle in the passenger side rear. Local MB diagnosed and recommended a shock absorber replacement and suggested new brake rotors. Sent the report up to Ryan, who responded promptly with a service appointment to have it fixed in his shop. Arrived at service at 8:30 AM and was on the way home by noon because Ryan scheduled service and ordered parts in advance. All issues fixed. Very much enjoyed working with Ryan Mcloughlin – an engaging, professional young man who is passionate about his job. Ryan provided excellent service and was a ready advocate for getting things right. In all, very happy with Ryan McLoughlin experience and our new MB.

Mirela C, is a kind and detailed saleswoman who made it effortless to purchase my C300. I love the vehicle and the excellent service provided to my husband and I. This was her second time selling me a Mercedes within 2 years. My son absolutely loves his CLA and sent her thanks.she remembered my son wanted to be in law enforcement so she asked how he was and glad to say-he is graduating Apr 28. It’s been 2 years since we spoke with her and her memory and attentiveness was spot on.. I can’t ring enough bells about the service I have been given.

C Class Mercedes are great vehicles. My last one lasted 7 years and 300,000 miles and this one seems even better. Improved interior and exterior styling with many new features. Drives smoothly with power and handles great.

World-Class Experience at New Country Motor Cars – Worth the 3-Hour Drive! I recently purchased a Mercedes from New Country Motor Cars in Hartford, CT, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From start to finish, Ryan H. went above and beyond to make sure everything was seamless, personal, and top-tier. Before I even made the trip, Ryan sent me a detailed video of the car, walking me through everything so I knew exactly what to expect. His communication was clear, timely, and never pushy—just genuinely helpful. I drove 3 hours to pick up the car, and the level of service I received was absolutely worth the trip. When I arrived, the vehicle was immaculate, the tank was full, and every step of the process was handled with professionalism and care. Ryan treated me like a VIP, and I left not only with an incredible car but with total confidence in my decision. If you're considering buying a Mercedes—no matter where you live—this is the dealership to go to. Ask for Ryan H. You won't regret it! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

We have a model 3 but we want a more comfortable car with similar performance on gas. This car with all the technology packages are more comfortable than model 3 but as smart in terms of driving assistance.

I was in the market for a Pontiac Fiero when I came across their dealership that had one. When i went, I dealt with Matt, who was easy going and therefore I felt no pressure. Granted I was considering a vintage car so a perfect car was not expected. He answered all of my questions regarding the car and even offered limited information on the previous owner which helped give me a sense of continuity with the history of the car. I purchased the car and although early in my ownership, the car seems to be as described.

While getting groceries out of my car, My trunk came down on my head (C-300, 2017). Sometimes trunk opens after I lock the car. This is dangerous. What is the problem?

Christopher Larkin was great! The whole dealership is great! Always VERY easy to deal with- but also very accommodating. Highly recommend not only the dealership - but also, Christopher Larkin, our sales associate. My husband has a very busy schedule- we did not set foot into the dealership until we came in to sign the papers. We have bought cars there previously and had no concerns about conducting the entire transaction via text and a couple of phone calls. Our experience could not have been Any better.

2013 C350 RWD, AMG Performance and Handling package. 108,000 miles. Bought this car in '16 with 40,000 Miles. It continues to serve me well. The one major problem has been an anti-theft ignition switch that only the dealer can fix. Cost 2k to fix. This is the only repaired I've needed. I have had all scheduled maintenance done, Runs quite well, and still has great performance. Handling is the best.

Got a 2012 250 Sport and I knew I was going to put $$$ into it. Nothing earth shattering but I was the 4th owner and if you look at ANY USED Euro-car owned in America- these cars many times are not taken care of, wrong oil, wrong octane. The parts for this car are not that expensive and if you find a good mechanic that is not a $$$$$$ Dealership TECHNICIAN BUT that said- it is a smart idea to take it to a dealership and pay the money for a complete inspection. if the seller will allow it,..., if not- move on unless you love surprise after surprise. I am almost finished with mine, got it for $8000, put in $4000 into fixing codes, brakes, oil cooling system, and a rear SAM module that went bad only because someone did a poor repair and I tell anyone,...., KNOW YOUR ENEMY!(your Benz of course! LOL!) If you do the maintenance and you have your car in good repair, you will not have that much problem and will enjoy this road monster for YEARS. I get 25 to 30+ MPG easily around town and if straight Hwy driving- 35mpg+ on ECONO-Mode and it always turns heads. The dark Cobalt Blue is a Mercedes Iconic color and the 2012 was a turning point to where they are pretty highly looked for, just look at the coupes in the early 2000s and you'll see why. But the style of this coupe is found in every Mercedes after, no matter the model coupe. I plan to keep it for years, I take care of issues when they happen- you cannot afford to let one thing after another add up- if you do you'll wish you bought a VW BUG and that goes for almost any fine Euro-Automobile. Just make sure it is a Stuttgart car- it's on the VIN badge in the door well. If you enjoy a tight, controlled (hardly if any over steering), smooth cruising coupe, this is your car and at the price of High test, the 30+mpg is a good thing. the front tires are sized smaller than the rear, I would recommend uni-directional- only way to go! Once you hit the RPM stages and the Turbo picks up, you just fall into a great dream- no one who has ridden in my car wants to get out! LOL!!!! Seats are still like new firm after 14 years, Interior wood-like panels are in-expensive and very easy to replace as well. The steering is SOLID- you feel like you can drive anywhere on any surface, and the sound system is superb. 5disc CD and all the other perks that a car a lot more would cost,..., this one has. Tires can be crazy $$$$ but shop online- there are great online companies that will beat out your local tire places, I got the set of 4 for this 250C online for $238 delivered to my mechanic with Free Shipping just 6 weeks ago- May2024! So shop around on everything- with a good mechanic you can afford a great iconic German car too! Be good!