Used Mercedes-Benz C-Class for sale near Sugar Grove, IL

As a return customer with Mercedes-Benz of Hoffman Estates, I am very satisfied with the customer service throughout the dealership. Worked with David Bennett on my trade-in and his expertise helped me to understand and narrow down my vehicle choice. The entire Team was a pleasure to work with and they got me out the door quickly with my new GLE.

Jackie was great! She was helpful and knowledgable. She seemed interested in helping me find exactly what I was looking for. I would highly recommend her.

Great driving comfort,loaded with features. Safety is definitely a priority with the MB engineering . I have leased a total of 4 Mercedes and totally satisfied with every single one.

Valerie is a pleasure to work with. she?s very helpful and very attentive to our needs. She takes a complete look at our auto needs and never oversells services that we don?t need.

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

While getting groceries out of my car, My trunk came down on my head (C-300, 2017). Sometimes trunk opens after I lock the car. This is dangerous. What is the problem?

Great car buying experience with Jacob Gonzalez and his sales manager George Stratikis. I would recommend any in the market for an Acura to visit McGrath

I do not provide feedback to anyone unless the experience was excellent (Prior bad experiences). My experience at Napleton was excellent! Jessica, Brian and Julian were friendly, personable and yet professional. Email responses were timely and addressed any concerns or questions I had. The ppf was a late minute addition that was quickly addressed so that the car could be picked up on schedule. The car was prepared and detailed, looked new (CPO). The hospitality was very accommodating. The show room was filled with some really impressive cars. Overall a I left with a very satisfying experience and would recommend this dealership to anyone.

Absolutely love it, loaded with features including self parking. Sports car with different drive modes and yet luxury comfortable. So far not a single issue, very reliable. Highly recommend.

Bought Audi A6 Premium Plus. Like to thank Scott Woolsey for his wonderful service - professional, helpful and knowledgeable!!! Also worth mentioning Issac (Manager), for his excellent help and time in closing the deal!!! Highly recommend this dealership, great place to go to.

I love my 300C with the AMG Package. You get a much sportier look and drive. The car rides very comfortably in Comfort Plus but you can put it in Sports Plus and it becomes a whole different car. It feels like the car stiffens up and the Torque is immediately right there. Also, the AMG Package comes with great brakes! At this price point, you're going to hear a slight wind noise at higher speeds and the back seats don't have a lot of legroom. But, as an entry-level Mercedes, this is the best Mercedes for value in my opinion.

Very nice place .all people recommend Taras Terry very best dealer.great job for me.i like the dealer

I love driving this car!! It handles and performs amazing. The interior is beautiful and the sound system is excellent. I get excited every time I drive.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

Bought it as certified used with 14,000: miles and 3 years old. Absolutely love the car. Now have 60,00 miles on it. Only cost other than routine maintenance has been tires. One dislike is run flat tires. They make no sense. Also did not like the engine shut down at stops ostensibly to save fuel, but I was able to over ride that. And I bought a spare tire and wheel another major issue for me is you cand buy a trailer hitch for a C 400. You can for other C cars, but not the 400.

All in all this was a very pleasant car buying experience. Tom Dempsey, the owner of the dealership, personally found me the car I was looking for at the price I could afford. Elijah then took over and did an amazing job showing us how to operate all of the electronic features this car has. He was extremely professional and patient and he walked us through everything. I will recommend this dealership to all my friends.

Truly great car driven it 20k miles over the year, no issues whatsoever (with proper maintenance of course). It gets Great gas mileage, some trips up to 28MPG!

We purchased a 2024 Corvette spur of the moment. (No regrets!) From the moment I walked in, I was immediately taken care of. Kim was amazing from start to finish- she was sweet / funny! The process did not take as along as we would at any other dealer. I would definitely be coming back for any other purchases we may need in the future!

This car met all of my expectations. This car is very reliable. All of the features are great. Love the color. Smooth ride on the road

Bruce Jones is the best worker of the center, he helped us to pick and get a car, he has a lot of patience. Thank you, Bruce!

Very professional and helpful. Also, the salesperson was very helpful and accommodating. I'm happy to recommend!

This is my second Mercedes-Benz. It’s absolutely the most incredible car I’ve ever owned. I was blessed to be able to custom order this car to have everything I wanted and more inside and out! It literally came straight from Germany to the dealership for me. It drives like a dream. It’s absolutely gorgeous. The technology inside is so amazing! It can drive economically. It can drive more sporty if you want it to. It has so many options and settings for drivers of all kinds. Needless to say, it’s pure luxury inside. You’ll feel incredibly spoiled!

Prompt and courteous reply to my inquiries. Remained in contact but not pushy... good balance. Good 'dealer-sense' and manners.

This car has been the best and most reliable car I have ever owned. My wife got a new car for her birthday or I would not be selling it now.

07.04.2015 Moje ime je Zoran.Juce sam kupio Porsche Panamera iz 2011 godine.Na samom dolasku dočekao me je jako ljubazan prodavac po imenu Beki ,koji je dalje u razgovoru bio izuzetno profesionalan.Ni jednog trenutka nije bio nametljiv.Mnogo mi je pomogao oko odobrenja kredita i sve mi je objasnio.Mogu da kažem ,da sam obišao par auto dilera ,ali ovoliku pažnju nisam imao. Moja preporuka jsvima koji želite da kupite auto ,da dodjete ovde i uvjerite se. Samo tako nastavite !

This is a very comfortable car and all the features it offers, ie navigation, audio, etc have easy to use controls. Stylish and luxurious ride at an affordable price. Decent gas mileage to boot.

Had my Mercedes Sprinter RV serviced here. I have used them in the past and it is always a great experience. Mark in service provides great customer service keeping me informed on what is going on during my appointment. They always go above and beyond. Their quotes are on point and I never feel like they are trying to take advantage of me. One of the best dealerships I have ever worked with.

Most reliable and usefull car I've had as a daily driver. Everything in the interior is placed where it should be found functionally. Power, while not a muscle car, is more than adequate. Gas mileage is excellent. Adjusting from Comfort to Sport make a very noticeable impact on the driving experience from gear shifting to steering...

Overall I had a pleasant experience with this dealership and would definitely return when I purchase my next vehicle.

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

Marco did and excellent job and help me get the car I wanted! Great guy great dealership.

Let me start with the c300 4MATIC is amazing has enough power to feel it and does good on gas I’ve owned mine since 2020 and have aftermarket parts on it and hasn’t gave me a not one big issue love this car 🫶

From the moments I got in the dealership until I left I was treated very nice and very welcomed. I looked at Lexus RX and end up buying it because I felt comfortable and car is clean with good competitive price. Very recommend

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

All was good. Came to close and hit With a &1500. Dealer fee! Sorry not on this planet!

My first time owning a Mercedes while everyone warned me not to get one. Honestly I've used this car PRETTY rough, and it has held up better than my previous Daihatsu Copen, Civic 2014 and Accord CL7. It's a total workhorse, but alas, the parts really ARE expensive, ans servicing it is quite difficult as well. But all in all, its comfort is just impeccable and better than anything else I've ever drive in this price range. If you have a slightly higher budget for maintenance, I would 10/10 recommend you this car.