New and used 2025 Mercedes-Benz CLA 250 4MATIC for sale near New Carrollton, MD

I’ve been a customer of the Silver Spring MD dealership since 2010. By far, they have shown great customer support and service. They are always over-accommodating and considerate of your needs; hence, I have remained a loyal customer.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

Setting up appointment for B6 service was quick, easy and efficient. I-have total trust in my Service rep Illio Gonzales to be always professional, forthright and knowledgeable. He respects me as a customer and I respect him the cr professional. I never feel jilted or taken advantage of...wonderful feeling!!!!

The sales team is very knowledgeable and there was no pressure to purchase immediately. Aaron answered all my questions about the vehicle as well as giving me a rather fair price for my trade which actually surprised me. I didn't purchase a vehicle that day, but I will be back for a used AMG.

Work with used car sales rep Jimmy Moore The process was handled very professionally and efficiently from beginning to end. Although this dealership was two hours from my home, it was well worth the trip.

The maintenance service provided by Mr. George Boatwright and his team was superb. The service on my vehicle over the past few years has been supervised by Mr. Boatwright and each time the service was excellent and professional. I will always recommend Mercedes Benz of Alexandria and Mr. Boatwright ‘s team.

Phenomenal experience working with Jimmy Moore and his team. They were all very patient answering all of my questions helping me make an informed decision. Each Team Member I worked with articulated the value of Mercedes-Benz and me as a customer. I 'm very happy with my purchase, the service I received and my overall experience.

Marvin the manager was great! He was very kind and professional. Car buying is a long process, but Marvin made sure things moved quickly as well as making sure i was comfortable.

Yulila was super friendly and helpful. She didn’t pressure us and gave us great info. Super happy with our purchase

As a new owner of a Mercedes-Benz I strongly recommend Koons Mercedes-Benz of Catonsville and not some **** _____ independent shop in the area. I was not looked down on in anyway because my car was an older used car with over 200 thousand miles on it. Ms. Jackie Pressman literally went above and beyond to explain to me everything from getting the initial diagnostic to the oil changes to the follow up.

Great service from service rep and team. The valet service time was provided as requested.. pickup and returned.

Pascuale and Sang were nothing short of AMAZING and professional! Pascuale met me at the door upon my first visit at the dealership. His kind and honest spirit allowed me to feel comfortable enough to know, this is the dealership I wanted to use. Pascuale and Sang properly prepared me prior to my arrival to retrieve my custom 2025 GLE350 to ensure zero hiccups. I did not feel pressured at all - just relaxed. My vehicle turned out EXACTLY as ordered! Sang walked me through the basics of how to operate my vehicle and I was also pleasantly surprised with a follow up call the next day from Sang.

After a long Cars.Com search for that perfect E350 Coupe I finally found it at Euro Motorcars Bethesda. The buying experience was top notch. My sales professional was Shady Samy and let me tell you that I could not have had a more professional, friendly, knowledgeable, helpful team member. From the beginning to the end nothing but professionalism. Due to the fact that I lived 3.5 hours away from the dealership there were a lot of calls, text, pictures, etc. and Shady did not once hesitate to get back to me quickly. When I did get to the dealership, everything that Shady communicated to me was exactly as described. I would highly recommend that if you are planning to deal with EMC that you ask for Shady. Thank you Shady for the great experience and also thank you to Todd (BM) for also being a top notch professional and providing a comfortable personable visit.

With an regular A1 service for my Mercedes, they went from bumper to bumper and sent me a video of the report. It was fast and helpful. Completely satisfied!

I can’t recommend this dealership enough. Trivan and the rest of his team were a pleasure to deal with from start to finish. I was treated with honesty and respect and therefore they earned my business now and in the future. Thank you for a wonderful buying experience.

I've had only great experiences at Mercedes-Benz of Alexandria. I bought a used 2012 GLK from Michael Prati, who was able to find me the perfect match within my price range. He talked me through every step of the way and was always transparent and reasonable. Every time I've returned the service has been helpful and pleasurable! Michael gets back to me with any question I have and is always willing to assist me. Highly recommend.

I recently had my vehicle serviced. Dakari Merrill was my service advisor. It was just happenstance that I asked him about the A service. I met him a year ago and was so pleased about his guidance and recommendations. So I just happened to ask him this time without realizing it was him. I was so excited that I chose him out of the other service consultants that morning. He exemplifies the service provided by this dealership associated with Mercedes-Benz vehicles. The top notch reputation and service you expect from Mercedes-Benz delivers every time. I strongly recommend asking for Dakari Merrill as your service advisor when having your vehicle serviced. He is extremely knowledgeable and provides guidance about your service requirements. He exceeded my expectations each time. I’ve had my service at Mercedes-Benz of Annapolis in the past. I’m so glad I chose Koons of Catonsville instead of the Annapolis center. Great job Dakari!!!! Clearly a 5 star evaluation.

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.