New and used 2025 Mercedes-Benz CLA 250 for sale near El Segundo, CA

Frank was super kind and took care of everything I was worried about with my car. He even found a broken front hook I didn?t notice. I left feeling totally reassured.

Came in with family to return their lease and help them with the process. To be clear, we had an absolutely fantastic experience here. Let?s start with some history and establish the historically bad here for context: We came in for a lease return following a pretty poor experience with our first gen GLB. It was riddled with small electronics and misc issues within the first 100 miles. No that?s not a typo, borderline lemon it was that bad. We barely drove it 100 ish miles and already had noises and what might as well been a Christmas tree on the dash. However because these issues, and there were many, were small and not catastrophically bad in terms of safety and driveability, there was only so much we could do (or wanted to waste time doing). All of the issues were either addressed after multiple visits or simply not addressed at all after being given a half baked reason. We were literally told a loud squeaking noise on cold start and one that came back longer drives were ?characteristic? of the vehicle because they ?started a few other GLB?s on the lot and it made the same noise?. I?ll let the readers process that (it was fixed TWO years later btw). A real shame at the end of the day, but let?s chalk it up to bad luck and 1st gen issues (production location of the GLB aside). To be clear, my family and I have been customers of this dealership for over 10 years now and have always had good experiences up until the GLB, just wanted to highlight this experience after not having very many redeeming factors up until we met Isabelle. Now the good, and I cannot stress this part enough in my thanks: I don?t often write reviews, least of all for dealerships, but considering what a fantastic experience we had at Mercedes-Benz Arcadia recently, I really felt compelled to do so. After a number of not so great experiences during our GLB ownership, something we shared upon sitting down, Isabelle was quick to acknowledge it and immediately took the steps to help us get into what we wanted. She not only took the time to get to know both of individually, but also made it personable and more importantly, organic. We all know what these conversations are for, but to have it done on a way where it wasn?t forced and life experiences are shared goes a long way. All of this to say, it felt like less of a forced or rush transaction, and more of a conversation first. Something you?d be hard pressed to find in sales now, especially in so automotive sales in any capacity. Isabelle made sure we were able to look at any vehicle we wanted, even if it was parked in a dark corner of the cosmos. She went and grabbed each vehicle and pulled it right up for us to take a look at, even if it was the same spec, same color. She made sure we were sure of what we wanted before discussing anything else and really took the time to do it. She also fought for the numbers we had in mind and did everything she could to make it happen vs the ol? wait and bait approach. Isabelle was an absolute 11/10 from start to finish. She was patient, understanding, detailed, and very attentive to our needs. A rare find in the automotive sales let alone auto service industry. If I owned or managed this dealership in any capacity, I would fight to retain this woman and promote her at all costs. We will definitely be coming back to Mercedes-Benz of Arcadia for another vehicle and will certainly refer people to this dealership again. Many thanks to Isabelle W. for her patience and generosity. Special thanks to Finance Manager Billy Kwan as well for the very quick and efficient paperwork process. Your kindness and generosity does not go unnoticed. To the management at Mercedes-Benz Arcadia, if you ever stumble upon this or catch wind of it, please do give Isabelle and Billy our many thanks. They deserve recognition for their exemplary service.

Great experience all around. Super helpful service and a very good deal with very little hassle or waiting. Would highly recommend to anyone looking for a Mercedes.

I had the best and worry less experience with this dealership, it took only 2 hours since I stepped in till I left wit my brand new Mercedes Benz, Ali, the sales representative is wonderful, He is so welcoming and kindly found the exact car to my taste and an awesome test drive experience over the best view of Long Beach and ocean, found a GREAT deal and negotiate pricing and conditions, David, the sales manager was really generous, he generously added an extra deal and made it even greater for me, the whole process of documentation and contract went so smooth and fast and they clearly described and clarified all terms and numbers, car delivered clean, shiny with no detailed missed and Ali went trough all features and described them patiently, the other five star thing was that they DIDN'T try to sell any additional non sense and I REALLY appreciate that, I'm so happy with my new Mercedes Benz and highly recommend all my friends and family to go to Mercedes Benz of Long Beach for their next car buying,

Excellent treatment I personally care so much about customer experience And I was not disappointed I came as a referral from a friend to buy my first Mercedes-Benz from Ali Mosavi and I’m very pleased He was able to negotiate prices for me without any pressure, making sure I was comfortable with the agreement The car it self it’s amazing, him and his manager David Gonzales went out of they’re way to find me a great deal I would definitely continue recommending them

sales went the extra mile to assure that my fiance family recieved the upmost service. He provided with muliple options to assure they recieved the best deal.

Great professional courteous friendly sales process. No pressure just helpful. Dealership is clean and inviting. Highly recommend it. Sales Manager and sales representative were both great to work with.

It was a great day when I chose to stop by Mercedes Benz in Long Beach. Ali helped me get into the car of my dreams. I truly enjoyed the car shopping experience because of his hassle free approach. I will definitely be back to pick out another vehicle for my husband.

They are a great group of professionals! I had the best experience! I highly recommend ANYONE to go and see them. No matter any problems you may have they work hard to find a way to help you out! Thank you again for putting me in a wonderful BMW X1, I LOVE it!

Kuan was absolutely amazing guiding me through my used car sale. He was so kind and attentive. I?ll always go back to him and refer anyone I know looking for a used Mercedes. 10/10 service from him !